Relais de Margaux

This has been the worst hotel, we have visited and we have visited lots of hotels all over the world. The pictures on the internet look nice and I have to say that we were welcomed very friendly. After that, everything went down hill fast. The property is very outdated and needs immediate renovation. Stains in carpet, paint is off the woodwork, and the hotel smells like the windows have been closed since 1992. The bathroom was up to date, if you were in the hotel in 1994. However, on a positive note: the bed was good. The price of the room including breakfast is way too much for the quality you get. You get the feeling that the owners are squeezing out every euro without investing anything in the property. This feeling is stressed by the fact that housekeeping “forgot” to clean our room. The chairs in the restaurant were broken (see pictures). Housekeeper from Tunesia was very friendly and helpful. The main restaurant is closed and we needed to eat in the bar of the golfclub. Breakfast was okay but nobody of the staff was there to greet you and to refill the buffet. The price of € 19 per person was too high. Flexibility in service (we wanted to have a burger for dinner as we had a good lunch somewhere else earlier) was not there. We could only order a burger as part of a 3 course dinner and not only a burger. Really? Avoid the “hotel” (I am not sure if this qualifies as hotel, because I could not find hospitality anywhere) at all costs.