Radisson Blu Marrakech, Carré Eden

Radisson Blu Marrakech, Carré Eden Reviews

Radisson Blu Marrakech, Carré Eden

166, 176 Av. Mohammed V, Marrakech, Marrakesh-Safi, 40000, MoroccoView Hotel Details
Radisson Blu Marrakech, Carré Eden
Radisson Blu Marrakech, Carré EdenRadisson Blu Marrakech, Carré EdenRadisson Blu Marrakech, Carré Eden
Check available rooms for your travel dates
We Price Match
1 night

Radisson Blu Marrakech, Carré Eden Guest Reviews

4.3/5
Very Good
89 review
Verified reviews
Location4.3
Amenities4.3
Service4.2
Cleanliness4.3
Filter by:
Sort by:
All reviews(89)
Positive reviews(17)
Reviews with photos/video(2)
Guest User
Junior Suite with Terrace
Stayed in Aug 2024
Couples
2 review
3.0/5
Posted on Sep 5, 2024
It was okay. nothing special for a “5 start” resort. Arrive after 3pm and didn’t get checked in until after 4pm
Jiarong
Junior Suite with Terrace
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Nice and cool
DPTG
Superior Room With Balcony
Stayed in Sep 2022
Business travelers
97 review
3.7/5
Posted on Sep 18, 2022
I like this hotel but it is quite old and tired. Slow lifts that don’t always read the card. Generally poor service from serving staff that don’t seemed trained. Warm beer served in the bar. Small pool and good location in Gueliz.
Response from Property: Dear David,Thank you for your loyalty to Radisson Blu Hotel, Marrakech Carré Eden and for sharing this review. We are delighted to have you among us as part of our dear guests and we are extremely sorry for the experienced issues. We have been, and still, proceeding with a general renovation of all our rooms and keeping improving the quality of service by our teams by organizing continuous trainings. We reiterate our sincere apologies and we invite you to have you back in our hotel, and this time, we won't spare any effort, always in our usual “Yes I Can!” spirit, to properly serve you and offer you real memorable moments along your stay.Thank you.
Yousef Qaroos
Superior Room With Balcony
Stayed in Oct 2022
Booked for others
86 review
3.0/5
Posted on Oct 20, 2022
the hotel is cozy and little bit crowded and the room so nice and clean
Response from Property: Dear Yousef,Thank you for choosing Radisson Blu Hotel, Marrakech Carré Eden for your stay and for writing this positive review, shared also with all our staff. It will be always a pleasure to have you back in our hotel in order to serve you, always in our usual “Yes I Can!” spirit, and offer you real memorable moments.Thank you.
Simon
Superior Room with Balcony and Pool View
Stayed in Jul 2022
Couples
9 review
5.0/5
Outstanding
Posted on Jul 24, 2022
Class hotel, excellent service and excellent location
Response from Property: Dear Touboul,We are pleased to know that you have been delighted with your stay in Radisson Blu Hotel, Marrakech Carré Eden. All our teams, in our “Yes I can!” spirit of service, are available to welcome you back and make your experience memorable one.Thank you.
Guest User
Superior Room With Balcony
Stayed in Mar 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on May 21, 2024
Super
Chichengde🐠
Superior Room With Balcony
Stayed in Aug 2023
Travel with friends
20 review
5.0/5
Outstanding
Posted on Aug 31, 2023
The room is centrally located and convenient. Hotel services and facilities are complete and complete. Clean, tidy and quiet, in line with five-star standards. The room design style is modern, simple and stylish.
Original TextTranslated by Google
Response from Property: Dear Chichengde, Thank you for sharing your positive feedback about the Radisson Blu Eden Marrakech Hotel. We are pleased to hear that you found your room to be conveniently located in the city center and that the hotel's services and facilities met your expectations. Good to know that the clean, tidy and quiet atmosphere is up to five star standards. We are delighted that the room's modern, minimalist and stylish design added to your overall experience. We appreciate your kind words and hope to welcome you again for another pleasant stay in the future. If you have any specific suggestions or improvement requests, please feel free to share them with us. kind regards,
Cécile
Superior King Room With Balcony
Stayed in Feb 2023
Family
1 review
5.0/5
Outstanding
Posted on Feb 23, 2023
Great hotel. Staff and service at the top. Very good and complete continental breakfast. Spacious bedroom and bathroom
Original TextTranslated by Google
Response from Property: Dear Cécile, We are delighted to know that you enjoyed your stay at the Radisson Blu Hotel, Marrakech Carré Eden. All our teams, in our “Yes I can!” spirit of service, are available to welcome you again and make your experience memorable. Thank you.
Anonymous User
Superior Room with Balcony and Pool View
Stayed in Sep 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Dec 10, 2023
The hotel is great and parking is convenient
Original TextTranslated by Google
Guest User
Superior Room With Balcony
Stayed in Dec 2022
Solo travelers
3 review
3.5/5
Posted on Jan 29, 2023
The hotel is located in the center of the city. It is convenient to travel and the surrounding facilities are complete, but when I checked in, a very strange thing happened. The hotel gave me a room on the third floor. When I reached the third floor by elevator, I found the third floor Many rooms are being renovated, and workers come and go in a messy feeling. I thought maybe only a few rooms were being remodeled and didn’t care. When I continued to go to my own room, I found that there was still a section that was using a percussion drill to hit the ground. The sound was loud and dusty, and I immediately turned back to the front desk of the hotel to ask for another room. The quiet environment, the hotel hesitated and gave me a room on the fourth floor, but when I entered the room after arriving on the fourth floor, the sound of the impact drill was still loud , There was no way to rest comfortably, so I had no choice but to contact Ctrip's customer service. In the end, the customer service communicated with the hotel and changed me to a room on the fifth floor on the other side. It was very quiet and gave me an unexpected compensation voucher , Thanks to Ctrip's customer service! I mainly want to make complaints about writing this review. As a five-star international chain hotel, the hotel is undergoing renovations during the period of receiving guests, and the guests are arranged in rooms on the decoration floor, which is simply unbelievable!
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for choosing the Radisson Blu Hotel, Marrakech Carré Eden again and for sharing your comments. We are extremely sorry that you had to deal with these issues during your stay. Indeed, we are proceeding with a renovation of all rooms and equipment in order to reach our guest's expectations. We reiterate our sincere apologies for having assigned you a room in the wrong floor and we would like to assure that all our teams are at your disposal, always in our “Yes I Can!” spirit, hoping that you would give us another chance to catch up and give you a new experience, and this time, a completely positive and memorable one.Thank you.
Xingyunshizhe999
Superior Room with Balcony and Pool View
Stayed in Mar 2023
Solo travelers
3 review
3.0/5
Posted on Mar 31, 2023
The hotel is a bit old, but in the city center, very convenient.
Original TextTranslated by Google
Response from Property: Dear Guest,We thank you for your feedback and for having chosen our establishment for your experience in Marrakech. We are procceding with a whole renovation works in our property in order to provide our dear Guests with a memorable experience. All our teams are looking forward to welcoming you again for a new experience full of positively memorable moments.Thank you.
Qumingzizhenshiyigehenfanzaodeshiqing
Superior Room with Balcony and Pool View
Stayed in Mar 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Very satisfied
Original TextTranslated by Google