Hotels Near Morocco Dunes in Marrakech

Sheets appeared not to have been changed. There were stains everywhere. Friendly man at reception

The hotel is located in the center of the city. It is convenient to travel and the surrounding facilities are complete, but when I checked in, a very strange thing happened. The hotel gave me a room on the third floor. When I reached the third floor by elevator, I found the third floor Many rooms are being renovated, and workers come and go in a messy feeling. I thought maybe only a few rooms were being remodeled and didn’t care. When I continued to go to my own room, I found that there was still a section that was using a percussion drill to hit the ground. The sound was loud and dusty, and I immediately turned back to the front desk of the hotel to ask for another room. The quiet environment, the hotel hesitated and gave me a room on the fourth floor, but when I entered the room after arriving on the fourth floor, the sound of the impact drill was still loud , There was no way to rest comfortably, so I had no choice but to contact Ctrip's customer service. In the end, the customer service communicated with the hotel and changed me to a room on the fifth floor on the other side. It was very quiet and gave me an unexpected compensation voucher , Thanks to Ctrip's customer service! I mainly want to make complaints about writing this review. As a five-star international chain hotel, the hotel is undergoing renovations during the period of receiving guests, and the guests are arranged in rooms on the decoration floor, which is simply unbelievable!

NE RESERVEZ PAS - AVOID AT ALL COSTS- This hotel must be avoided at all costs!!!!! Do not trust positive ratings, they cannot be trusted and have been paid for. Evitez cet hotel a tout prix!!!! Ne croyez pas les avis postifs, achetes a moindre cout par cet hotel. Ditry bedsheets provided everyday, stained towels everyday, broken plugs in the bathrooms (!!!!), no AC, very small pool, broken shower heads, a very aggressive manager. We left before the end of our stay to a different hotel. This place is not safe! Draps sales, literie douteuse, piscine trop petite, equipements a l'abandon, un manager aggressif, prises murales exposees dans les salle de bains!!, draps dechires, Nous avons exige un remboursement de nos frais. Nous avons quittes l'hotel avant la fin de notre sejour. Nous n'etions pas en securite!

An excellent hotel, just the only fault would be the location a bit out of the city center. For people who like tranquility this is a good location.

We stayed at hotel chems from the 31st of December for six consecutive days for the new year. This was my second time in Marrakech but my mum's first time. The location is second to none within a few minutes walk to the square and also many other local attractions. On arrival we were told that we needed to check in from 3:00 p.m. we'd got there early but were able to drop off our bags and then go out exploring. The hotel itself is a little outdated, however it is very clean. Staff are very good, welcoming and attentive, room sizes good and price good. Bedrooms made up everyday, towels changed, cleaned throughout. Pool towels available for free at pool. We stopped between December and January, that is a very good size pool approximately 25 m. However it is very cold but still accessible plenty of seating areas for drinks and snacks. There are plenty of sun lounges around the poolside as well as in the grass area. Breakfast is served daily which is included within the cost and there was ample choice a selection of eggs, Cereals, yogurts a little fruit, many pastries, etc. The hotel also has a snack bar and does offer evening meals. We did not take any evening meals here. We did have snacks during the day. Things like salads, pizzas, burgers, etc. The food was good. As the hotel was very close to the local area, we were able to walk although it was close to a taxi rank. If you should need this. Within 1 minute walk to Koutobia mosque, then about 5 mins to jem so fnaa square, Cyber park short walk ( nice to visit) near royal mansour Marrakech, Around 40 mins walk is the beautiful menara :) There is also complex artisan is about 10 minutes walk maximum full of things to buy As you come out of the hotel grounds, if you do a left you will find a park on the left hand side ( Koutobia). You can walk straight through this to the main road to take a shorter route to places. There is plenty of opportunities for walking and running. It is very safe to run alone. When we were there the sunrose at about 8:00 to 8:30 a.m. and the mornings were cool. During the daytime, you can expect temperatures of around 18° c in December and January plenty warm enough if you are from England. We had a walking tour that I arranged before we went through TripAdvisor. It was very good. We also booked the waterfalls trip. This was okay. I also took a hot air balloon trip which was amazing. All of these were booked online instead of at the hotel. There was no particular reason not to book at the hotel. I just didn't realise that there was somebody on site to do this before travelling. The reception is manned 24 hours, 7 days a week. On New year's Eve, we was welcomed with a show and dinner from 7:30 p.m. full entertainment and several courses for a meal and drinks. This was all inclusive even though we was on a bed and breakfast basis. We had no idea that this was going to happen. It was a lovely surprise. The entertainment was fun. Most of the ho

We stayed at this Riad for 3 nights from Thursday 7th Sept 2023 with another couple and were staying there the night of the devastating earthquake. More of that later. We had emailed the Riad ahead of time and were picked up at Marrakech Airport and subsequently taken back there and allowed to add the transfer cost to our rooms. On arrival we were met near the main road -Dar El Bacha and were walked to the Riad through small alleyways. Mustafa and Khalid introduced themselves and served hot Mint Tea. Patrick then have us a tour and shared the history of the refurbishment of the Riad including the strengthening of new foundations. Something we were subsequently truly thankful of. The whole team at this Riad deserve credit for the way they looked after guests following the earthquake on 8th Sept with Mustafa guiding us all out to stand in safety ahead of being allowed back inside. Each day a tasty breakfast was served with hot drinks, yoghurts and preserves and local Breads and fruit. Very tasty! Each day Mustafa or Mohamed would recommend places to visit and showed us on maps.me how to get there on smartphones without connectivity. The ladies who cleaned our Superior Rooms did so with a passion and always smiled and said hello when we saw them around the Riad. This was hospitality at its finest under the most stressful of circumstances for the RIad team some of whine couldn’t initially contact their relatives to see if they were safe. Thank you to you all for a memorable stay. If you are reading this and are going to Marrakech don’t consider anywhere else to stay - book here for a memorable stay. We had drinks on the roof terrace and the girls also had a swim in the Riad’s pool.

Staying at La Claire Fontaine during Eid al-Adha was a fantastic experience, especially with most places closed. The Riad's design is a perfect blend of modern comfort and exotic Moroccan charm, noticeable in every corner, piece of furniture, and the overall ambiance. Our room was beautiful, with a very comfortable bed and pillows. The bathroom was spacious, and the furniture and decorations were truly exquisite. The toiletries provided were also of very good quality. The WiFi quality was good through out the Riad. The patio was refreshing and charming, providing a lovely spot to enjoy a drink or the delicious breakfast served each morning. As an espresso fan, I was delighted with the in-room espresso maker and the quality of espresso prepared for us during breakfast. The rooftop terrace was another highlight, offering a relaxing space between walks and a delightful dinner prepared especially for us by the Riad team. Our stay at La Claire Fontaine was memorable not just for the comfort and atmosphere, but because we felt genuinely at home. Special thanks to Smail, Soulaimane, and Younes for their exceptional care and hospitality. You made our stay unforgettable! 2 important tips: - Ignore people on the streets who claim your Google Maps is wrong, or the street is closed, and offer to guide you another way or show you an exhibition. These individuals will ask for money, and the streets are not actually closed, nor are there exhibitions—just shops. Engaging with them will waste your time and cause frustration. - When you go back to the airport, plan for three hours, especially if you fly Ryanair. They stamp boarding passes at the check-in desks, even if you only have carry-on luggage. There are huge queues at the check-in desks (Ryanair staff can be quite rude and slow, and regardless of your luggage size, they might force you to pay an extra fee; we witnessed many disputes and scandals during our 1.5-hour wait in this queue) and at passport control you need about an hour.

One of the best place to stay in medina. Nice and stylish, clean rooms, simple breakfast. Location also good enough, because its not that far to walk by medina from taxi (another riads can be so far and it's not comfortable to find it, especially when you have a lot of clothes). One more thing - they are really equipped with everything you need in rooms - fridge, smart-TV, hairdryer, even in single rooms. Not every riad can have it, especially with this price. Friendly and very helpful staff. Especially grateful to Hassan, he helped me with my one thousand questions 😅 So, I can recommend this place. I stayed in few riads in different points of medina, and it was most comfortable place.

We had a great stay at this hotel! The children were able to fully enjoy it. Thanks to Sarah, Najib and Fatiha Thanks to Said du colombus Thanks to Osama for the entertainment And without forgetting Mourad, Abdelatif and Ayoub always caring We will come back for sure!