Shirahone Onsen Tsuruya Ryokan
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Matsumoto

Shirahone Onsen Tsuruya Ryokan

4202-6 Shirahone Onsen, Matsumoto City, Nagano Prefecture 390-1515, Japan
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With a stay at Shirahone Onsen Tsuruya Ryokan in Matsumoto, you'll be 9.7 mi (15.6 km) from Mount Yake and 10.4 mi (16.8 km) from Kappa Bridge. This ryokan is 10.6 mi (17 km) from Mount Norikura and 10.8 mi (17.3 km) from Alpes Street Hotsprings.Show More
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hotel overview picture
Last booked 41 mins ago on our site
4/5Very Good·Service: 4.2
All 9 Reviews
Amenities
ParkingFreeHot Spring24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Matsumoto Airport
(41.0 km)
Train: Shinshimashima Station
(26.1 km)
Train: Shimojima Station
(31.0 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

[Japanese Room][Non-Smoking][Mountain View][River View]
3

[Japanese Room][Non-Smoking][Mountain View][River View]

Non-smoking
Room Details
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Japanese-Style Room-Non-Smoking
5

Japanese-Style Room-Non-Smoking

Non-smoking
Private bathroom
Room Details
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[Japanese Room][Non-Smoking][Mountain View][River View]
1

[Japanese Room][Non-Smoking][Mountain View][River View]

Non-smoking
Room Details
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Guest Reviews

4/5
Very Good
9 reviews
Verified Reviews
  • Cleanliness4.1
  • Amenities4
  • Location3.9
  • Service4.2
Average for similar properties in Matsumoto

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. CAD 1.68). Trip Coins can be used to save instantly on room rates.

Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 13, 2024
It was just under an hour by rental car from Matsumoto City. It was still autumn leaves season and warm, perfect for a drive. 100% natural hot spring water is great, and it's open until 9am so you can go in even at night. The food was also great, the staff, Japanese and foreign, were all smiling and it was a pleasant meal. There were many foreign guests staying, but they don't usually bathe in hot springs naked, so I wondered if they were able to enjoy the hot springs. Breakfast was also delicious, and even though the rice was from the hotel's big rice cooker, it was so good that I ate two bowls. They bring spring water from the restaurant and it was so delicious that I drank several bowls.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 10, 2024
The hot spring is good, but it is old and expensive. The food is so-so. You need to be brave to live in the wilderness. There is no one on duty except the guests.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 14, 2024
The service was excellent There is a special car to pick you up from the station to the hotel After checking in, you can enjoy welcome beer at the free drink corner.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 21, 2024
The staff was kind and helpful. The location of the Ryokan is magnificent , up in the mountain . We really loved it. The onsen was fantastic. Everything was neat. The dinner was amazing too.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 17, 2024
The hot spring water quality is very good Service staff are very kind Welcome drinks include beer and juice
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 28, 2024
The proprietress is very nice, the hotel provides free drinks, the room is big, and the hot spring is great!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 30, 2023
Last minute I booked a hotel, there weren’t many choices, so I booked it when I saw it was so cheap and had a room. I only book to the old hotel, which is pretty clean and the hot springs are not bad. The location is very close to Kamikochi and Norikura bus stops when driving by car. However, the worst part is that you can’t go out for a picnic in the old hotel, and there are no restaurants nearby. In the end, you have to go out for a picnic with friends. The overall CP value is high but the food is very inconvenient. If I have the chance to stay again, I hope to book a dinner at the new hotel.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 24, 2023
fine. Just make a reservation on Fande’s official website. There are no restaurants around
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 17, 2024
They offered a welcome drink, which is the industry standard, but it was rather shabby (lol). I guess it's impossible to compare it to major hotels. Perhaps the new staff member was inexperienced and misunderstood the dinner menu? The manager's grumpy attitude was also disappointing. Perhaps there is no personnel training. The famous Shirahone Onsen is a free-flowing hot spring, but it was heated. The scale, which was not hot spring water, was terrible and annoying. They also inspected the filtration system. I've been to Shirahone Onsen more than five times, but I won't be returning here.
Original TextTranslation provided by Google

Property Policies

Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: Before 10:00

Front desk hours: 24/7

To check-in, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 22
With a stay at Shirahone Onsen Tsuruya Ryokan in Matsumoto, you'll be 9.7 mi (15.6 km) from Mount Yake and 10.4 mi (16.8 km) from Kappa Bridge. This ryokan is 10.6 mi (17 km) from Mount Norikura and 10.8 mi (17.3 km) from Alpes Street Hotsprings.

Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. Additional amenities at this ryokan include complimentary wireless internet access and a vending machine.

A complimentary local cuisine breakfast is served daily from 7:00 AM to 8:30 AM.

Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.

Make yourself at home in one of the 22 air-conditioned rooms featuring refrigerators and LCD televisions. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Services & Amenities

Hot Spring
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About This Property

Nearest AirportMatsumoto Airport
Distance to Airport40.99KM
Nearest Train StationShinshimashima Station
Distance to Train Station26.06KM
Average Price FromCAD450
Hotel Star Rating3