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Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(58)
Positive reviews(18)
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Great service(14)
Awesome stay(7)
Classy environment(6)
Panchalee
Junior Suite
Stayed in Jun 2023
Couples
6 review
3.2/5
Posted on Jun 23, 2023
Pros
Good service (but we had better at other 5 star hotels)
Beautiful pools (especially the adult pool)
Good breakfast
Spacious room
Lots of water activities
Cons
Room (wooden) floor squeaked loudly when walked on
We stayed downstairs and we could hear people in the room above us walking, closing the door, dragging their chair (a lot when they returned from dinner late around midnight) We had bad nights because of this.
Room AC is not cold. Even though it’s set at the lowest (18.5c) it felt like 25c
Overall, it was an ok stay but we won’t stay here again.
Guest User
Junior Suite
Stayed in Jul 2024
Travel with friends
29 review
5.0/5
Outstanding
Posted on Jul 28, 2024
Let's talk about it from a few conveniences
Facilities: three restaurants, two swimming pools, one of which is heated. The breakfast in the main restaurant is quite exquisite, and the food I ate for three days has not changed. The floating restaurant for dinner is very interesting and tastes good. It's just a little cold (it was winter when I went there). The spa is good and worth experiencing. I didn't try golf and shooting. It's a pity that there is no snorkeling activity.
Sanitation: Very good, your room can be cleaned twice a day, and you will be asked at 7 o'clock in the evening if you want to tidy up the room and send you more water. Very good.
Environment: This is too cozy to say.
Service: This is very good, much better than the five-star hotels in the island cities in China, probably because of the enthusiasm of Africans.
If you have to say the disadvantages, the hotel is very good, but it is a little old. The creaking sound of the floor in the room is very loud, and I am worried about waking up my companions when I get up at night.
Original TextTranslated by Google
Response from Property: Dear valued guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the services provided by our team. Each member of the Constance Prince Maurice team strives to provide the best possible experience for our guests, so it is gratifying to receive such positive feedback that inspires us to continue our quest for perfection.Thank you for your recommendations regarding our room floor and snorkeling activities. We will certainly take your comments into consideration as we strive to enhance our guest's experience.We look forward to serving you in the future for a longer, brighter stay.Best regards,Armelle KoenigQuality Assurance Manager
Black Malisa
Junior Suite
Stayed in Dec 2023
Couples
30 review
5.0/5
Outstanding
Posted on Jan 1, 2024
The hotel's beach is very soft and delicate, but there are more rocks and seaweed on the beach. There are many dinner activities during the Christmas period, and there is a dress code for dinner. The hotel design is unique and impressive. The restaurant's wine list is excellent. The breakfast was quite satisfactory, the pineapple was really delicious! The service is excellent! The environment is very good and clean.
Original TextTranslated by Google
Response from Property: Dear Ambassador,We extend our sincere gratitude for taking the time to share your discerning observations about your recent stay at our esteemed hotel. Your meticulous attention to detail has not gone unnoticed. It is heartening to learn that our dedicated service team and meticulously maintained environment contributed to the overall positive experience. Your recognition of the breakfast, wine selection and our distinct design is deeply appreciated.We strive for excellence, and your feedback serves as a testament to our commitment to delivering unparalleled guest experiences. We look forward to the privilege of hosting you once again, ensuring that each visit continues to surpass your expectations.Warm regards,Sylvabelle AngelineQuality Assurance Manager
Guest User
Junior Suite
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 19, 2024
An old five-star hotel with a good environment, good service, and low consumption. The food in the restaurant is good, but the Asian restaurant is just average for us Asians. The floating restaurant is very unique. I booked a private dinner during my three-night stay. The experience was very good and the food was satisfactory. The golf course is beautiful and the service is good. I was very satisfied with the food and accommodation during my 8-day stay in Mauritius
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Guest User
Junior Suite
Stayed in May 2024
Family
12 review
4.7/5
Amazing
Posted on Jun 29, 2024
The hotel is expensive for a reason. The facilities are complete and you can basically enjoy them without leaving the hotel. There is golf but I didn't experience it, and I didn't want to spend money on the spa. Except that the Chinese restaurant was a bit shabby, everything else was perfect. I only stayed for three days and didn't have the barbecue buffet, which was a bit regrettable, but everything else was really perfect. The swimming pool is heated and free water and ice packs are really considerate. The service staff are very nice. It is a hotel worth staying in. Recommended
Original TextTranslated by Google
Guest User
Junior Suite
Stayed in Jul 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 4, 2023
The hotel has beautiful scenery and is very comfortable. It is very suitable for business travel and office work, and family fun during holidays. The service is considerate, hotel taxis are on call, and the breakfast is very rich.
Original TextTranslated by Google
Response from Property: Dear Ambassador,We are very pleased to know that you had a wonderful stay among us, it was a real pleasure to accompany and serve you to the best during your holiday. We’re hoping to see you again very shortly in our beloved hotel, Best wishes, Edouard LabatQuality Assurance Manager
Guest User
Junior Suite
Stayed in Aug 2023
Family
9 review
5.0/5
Outstanding
Posted on Aug 15, 2023
Very nice hotel with great service and very caring. A seriously underrated hotel
Original TextTranslated by Google
Response from Property: Dear Ambassador,Firstly, I would like to thank you for this heart-warming comment of yours! Knowing how we were able to make you have a truly outstanding experience with us is one of the best ways to thank every team member in the hotel who fulfilled their mission with great care.We greatly appreciate your positive feedback about our establishment and hope to see you again soon! Sincerely, Edouard LabatQuality Assurance Manager
Guest User
Junior Suite-Beach Front
Stayed in May 2023
Couples
4 review
5.0/5
Outstanding
Posted on May 8, 2023
There is nothing to say about the facilities and services of a six-star hotel. I was especially surprised that Yash, the manager who provided Mandarin service, was not Chinese. Thanks to Yash for helping us book the floating restaurant, it was a very special experience. If your English is not good enough, you can tell any waiter in the hotel that you are looking for Yash, and it will be OK. And I like the view from room 87 very much.
Original TextTranslated by Google
KKKfeizhouzhilv
Family Suite
Stayed in Jul 2024
Family
7 review
3.5/5
Posted on Aug 3, 2024
Dining in the hotel was unpleasant
Original TextTranslated by Google
Response from Property: Dear KKKfeizhouzhilv,Thank you for taking the time to share your feedback.We are sorry to hear that you were disappointed with the food during your stay. We aim to deliver high-quality dining experiences, and it is concerning to hear that we fell short. We value your input and will be sure to share your comments with our culinary team to improve our offerings.We appreciate your feedback and hope to have the opportunity to serve you better in the future.Sincerely,Armelle KoenigQuality Assurance Manager
Guest User
Junior Suite
Stayed in Oct 2023
Travel with friends
19 review
5.0/5
Outstanding
Posted on Oct 18, 2023
Very satisfied. After entering the gate and parking the car, a hotel car picked us up and took us to the front desk to check in. The environment is very good, the infinity pool is next to the beach. The room fulfilled all my fantasies about a resort hotel. I really want to stay here for a longer time. If anything happens, the waiter can be contacted at any time via WhatsApp. The most grateful thing is that we misjudged the flight time and the waiter pointed it out. This prevented us from arriving at the airport very early and allowed us to stay in the hotel for a longer time.
Original TextTranslated by Google
Response from Property: Dear Ambassador,Greetings from the Constance Prince Maurice! Your amazing feedback is more than valued, it is celebrated! Guest satisfaction is the key motivating factor for all our team members. Once again, thank you for staying with us. Until we meet again! Edouard LabatQuality Assurance Manager
Guest User
Junior Suite-Beach Front
Stayed in Sep 2023
Couples
32 review
4.7/5
Amazing
Posted on Oct 8, 2023
The service attitude and hotel facilities are very good, but there are some coaches in the boat house who have a bad service attitude.
Original TextTranslated by Google
Response from Property: Dear Ambassador,Thank you for taking the time to share your experience at Constance Prince Maurice. We are thrilled to see that you had a great time with us! We hope to see you again very soon. Best Regards, Edouard LabatQuality Assurance Manager
Guest User
Junior Suite-Beach Front
Stayed in Jul 2023
Couples
6 review
5.0/5
Outstanding
Posted on Oct 3, 2023
The room is large and comfortable, the service attitude is very good and professional, and the in room service is very timely. Will stay again if I have the chance. It is suitable to set aside a large period of free time to stay well.
Original TextTranslated by Google
Response from Property: Dear Ambassador,We are very pleased to know that you enjoyed your stay in our hotel, every team member is working with enthusiasm and motivation to give you the utmost quality service you deserve. With the pleasure to see you again on your next trip!Sincerely, Edouard LabatQuality Assurance Manager
Anonymous User
Junior Suite
Stayed in Jun 2023
Couples
4 review
5.0/5
Outstanding
Posted on Aug 7, 2023
The environment is beautiful and the service is good. There are few people, and there are not many tourists on the large beach. There are also many free water sports to play, and there is also the largest wine cellar in the entire Indian Ocean. Those who like to drink can consider the prince
Original TextTranslated by Google
Response from Property: Dear Ambassador,We are very pleased to know that you enjoyed your stay in our hotel, every team member is working with enthusiasm and motivation to give you the utmost quality service you deserve. With the pleasure to see you again on your next trip!Sincerely, Edouard LabatQuality Assurance Manager
Anonymous User
Junior Suite
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 15, 2024
Very good environment, first-class service
Original TextTranslated by Google
Response from Property: Dear Customer,Thank you so much for your praise ! We are thrilled that you have provided such a positive review of our environment and service. Your satisfaction is our greatest motivation.We look forward to providing you with another outstanding experience in the near future. If you have any additional suggestions or needs, please feel free to let us know.Best regards,Sylvabelle AngelineQuality Assurance Manager
Guest User
Junior Suite
Stayed in Jul 2023
Couples
1 review
5.0/5
Outstanding
Posted on Aug 28, 2023
The hotel is very beautiful, with a heated swimming pool and Chinese service
Original TextTranslated by Google
Response from Property: Dear Ambassador,We are delighted to hear that you fully enjoyed your stay at the Constance Prince Maurice. Having you stay with us is a real pleasure! It is with much pride that each and every employee of the hotel serves you to his best to make your stay memorable. Thank you again for your valuable feedback! We hope to welcome you back to the Constance Prince Maurice very soon. Warm Regards, Edouard LabatQuality Assurance Manager