Hotels in Avenida Insurgentes Sur, Mexico City

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Well thr hotel was great , it's accommodation are superb. But one thing that srsnd out was Enrique and Juan from morning breakfast , they were always on point. Continously asking if anything else needed. And they booth had a smile face on them. Son el tipo de personas que cualquier empresa necesitas y debe tener. Por que ? Xq representa armonia, disiplina y radican Paz alreddedor. My Congratulations to Novotel and its administration for having Enrique and Juan from Delia bistro on board. Much success to both. 🙏

The entire staff is friendly and very helpful. The manager, I believe was Antonio, he helped arranged an in house COVID Test for travel and printed out our results. (For backup). The breakfast restaurant had a made to order breakfast which was included. Room clean and comfortable. We stayed there at end of trip because the proximity to airport about 20 minutes by Uber. Uber works perfectly in Mexico City .

My room was spotless and the food was outstanding. With all the food options close the hotel, I found myself going back to eat on property, especially for dinner. It is a lovely little hotel with helpful staff all around. I felt safe and well cared for during my stay there and would recommend to anyone traveling to Mexico City for business or pleasure.

In the heart of Mexico City, Hotel Roosevelt Condesa is within a 5-minute drive of Paseo de la Reforma and Angel of Independence Monument. This hotel is 1.9 mi (3.1 km) from World Trade Center Mexico City and 2.5 mi (4 km) from Palacio de Bellas Artes.Make use of convenient amenities, which include complimentary wireless internet access and concierge services.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.Stay in one of 74 guestrooms featuring flat-screen televisions. Digital television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as safes and desks.

This hotel is based within close proximity to a train station, multiple food locations, and convenience stores. When booking this hotel, it was specifically chosen due to being part of the Accor hotel family. As a gold member, I have come to expect the kind, friendly and welcoming staff at their hotels. Typically, as a gold member, I am welcomed with a personal welcome note, a free drink voucher, and a thank-you gift. Here? Nothing; in fact, there were absolutely no frills included in this hotel (including bathroom toiletries). The king-size bed was comfy, and the pillows provided were also comfortable. There was a stained pullout couch along one wall. Right at the room's entrance was a glass squared box containing the shower and toilet, and opposite the box was the hand basin and mirror. The shower door didn't close completely - which allowed all the water into the bathroom, but not to worry because you are provided with a bathmat. Be careful in the bathroom not to wear socks, though, because standing on the flooring allows water up through the floorboards. Need to dry your hands after using the sink? Oh well, no hand towels are provided, so you can pleasantly enjoy using your wet towels. The hotel breakfast provided ”continental” is extremely dissatisfying and disappointing. From the limited seating to the cold pasta, squishy watermelon and unripe pineapple. At no fault of the hotels, though, one of our phones was stolen; we sought assistance from the reception staff, who directed us to stand outside the hotel and just wait for the police to turn up. The next day, we asked for again, and eventually, the hotel staff pointed us down the road to the police station. However, disappointingly, this is not where tourists are meant to go. Tourists are intended to contact the Tourist Police, who are able to assist visitors. Whilst this is not the hotel staff's fault - I think it would be essential for hotel staff to know about the tourist policy - especially since your fundamental business is tourism. On the final night of our stay the air conditioner stopped working - I spoke to reception, and they kindly allowed us to sleep in another room, and leave our stuff in the original room as we were leaving early. Overall, would I stay in this hotel again? No.

There are two Regency hotels in Mexico City, one of which was more expensive and had a higher rating, but I booked this one because it was new. I wanted to use the Regency Club, so I booked a suite, but when I checked in, trip.com and the hotel were not connected, and I had to wait 30 minutes for the reservation to be completed. In the end, there was an event at the nearby WTC that day, so all the suites were fully booked, and instead, a club room was available, but only a twin was available, not the king I had requested. The room I was assigned to was on the 14th floor of the club floor, which was spacious but had no bathtub, and the door separating the bathroom and the room did not close properly, so I wondered if it was really new. Maybe the hotel name was renewed? ? The cleaning was poor, and there was trash left in the trash can and food scraps on the ground. The free breakfast in the lounge was poor, and there was no one there at cocktail time, and there was dried cheese, ham, desserts, etc., which was disappointing. The gym had no changing room or shower room. I was not sure if the spa was open. There is a supermarket nearby and the bus is right in front.

The hotel has an excellent location and generally good service with free parking. Unfortunately the walls seem like paper, you can hear all the noise from the neighboring rooms as well as the noise from the street even when you are in a room at the back of the hotel. If you are a light sleeper this hotel is not for you as you will not sleep a minute if you have neighbors who snore ...

超出預期，墨西哥還是不錯的

The city view room has an incomparable view. Sitting by the window, you can have a panoramic view of Syntagma Square and the Cathedral, and you can have an unobstructed view of the excitement of the Day of the Dead. Although it is an old building, the interior is well maintained. The breakfast in the restaurant on the top floor is okay, and the coffee bar on the first floor can also provide simple meals. The only drawback was that I stayed in a corner room, and the top floor restaurant was upstairs. There was a sound of chairs being dragged around at around 7 o'clock in the morning.