South Beach Hotel

South Beach Hotel Reviews

South Beach Hotel

236 21st St, Miami Beach, United StatesView Hotel Details
South Beach Hotel
South Beach HotelSouth Beach HotelSouth Beach Hotel
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South Beach Hotel Guest Reviews

3.7/5
105 review
Verified reviews
Location3.7
Amenities3.7
Service3.7
Cleanliness3.7
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All Reviews(105)
Positive reviews(84)
Negative reviews(21)
Guest User
Standard Two Double Room Non smoking
Stayed in Oct 2022
Couples
2 review
4.5/5
Great
Posted on Oct 20, 2022
Nice art deco hotel clean and tidy, staff very friendly and helpful. Close to the beach and shops.
Guest User
Deluxe Two Double Room with Park View Non smoking
Stayed in Sep 2022
Family
1 review
5.0/5
Outstanding
Posted on Oct 8, 2022
Excellent service!! From the front desk to the person who call us a taxi!! For the service I would give 10 stars and a big thank you to all the stuff.
Les Kaye
Standard Two Double Room Non smoking
Stayed in Aug 2022
Friends
1 review
3.2/5
Posted on Nov 15, 2022
Good location ….front office staff depended on who served you .. some were really friendly & others not so much. Food was good & the restaurant was nice & had friendly staff but give the breakfast a miss … It was awful. Rooftop pool was nice but no shade & no one put the umbrellas up & the bar was closed … not a staff member in sight! Shame cause it’s a nice area. Our rooms were in the old building & desperately need a Reno & facelift …. Overall it was just ok.
Guest User
Standard Two Double Room Non smoking
Stayed in Apr 2023
Family
20 review
2.2/5
Posted on May 1, 2023
The room is too old and the facilities are backward, not recommended.
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Guest User
Standard Two Double Room
Stayed in Mar 2022
Friends
15 review
4.0/5
Very Good
Posted on Jun 6, 2022
I can only say that it's ok, don't look at the online pictures, but it's worthy of the price
Original TextTranslated by Google
Leah
Stayed in Mar 2024
Family
3.0/5
Posted on Mar 31, 2024
I would say the only thing I liked was the location and the amenities on the beach. The property looked nothing like the pictures. I got the impression The hotel is actually just a place for surplus guests when the actual hotel which is Boulan doesn’t have room. The rooms are very dated and there was renovations happening. The pics you see on their sight is actually for the other hotel. The one pic with the pink couches doesn’t even exist. I felt like I was being tricked. Also they charge extra for cleaning services everyday which is usually part of the daily charge.
Leonila
Stayed in Mar 2024
Family
3.0/5
Posted on Mar 30, 2024
The pictures on the website did not match the actual South Beach hotel. Our room was out dated and the beds were very springy and uncomfortable. We stayed at South Beach not knowing the its affliated with Boulan hotel which is next door and where the pool...restaurant..check-in reception etc all took place there and where the pictures on the website are from .... The positive side was the staff was nice and the location other than that the photos on the website for South Beach hotel was very misleading....
Gustavo
Stayed in Mar 2024
Other
1.0/5
Posted on Mar 30, 2024
The property location is really good, however the property is really old, smelling old carpet and windows totally dirty. Frustrating!! There was a leek in my room that made all of our clothes wet and not even an offer to switch to another place. The hospitality and customer care was missed unfortunately.
Dr
Stayed in Mar 2024
Friends
1.0/5
Posted on Mar 29, 2024
Nail on the coffin was being charged additional $75 for checking out 30 min late. They do a bait and switch on building pictures. Staff was rude at front desk and lobby. Had to switch out of first room because the order of mildew. Hallways and elevator stink.
Wayne
Stayed in Mar 2024
Other
3.0/5
Posted on Mar 22, 2024
Several guests, ourselves included, questioned why the tv did not work. They said they would send up a tech. Never happened. Another guests said their door would not lock. After two nights no resolution. Much of the furnishings are in need of replacement.
Matthew
Stayed in Mar 2024
Couples
1.0/5
Posted on Mar 22, 2024
Smelled like mold. Was dirty. There was a bogger on the pillow. Construction work was being done right at the window. Immediately checked out and left
a
Stayed in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 21, 2024
The staff went out of their way to help. The location was perfect...we could walk to the most emblematic places. anything you could want. Back in Miami Beach we wouldn't stay anywhere else but here.
e
Stayed in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 21, 2024
Check in was easy. This is a special hotel with amazing staff. Everyone was professional and helpful. The location and views can be beat!
s
Stayed in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 21, 2024
The room was gorgeous, the beds comfy and the bathroom was clean! The staff was very friendly and helpful. We'll surely come back again!
Mariana
Stayed in Mar 2024
Family
1.0/5
Posted on Mar 21, 2024
The hotel is not what I expected, because the property is in poor condition, it is very old, the room is very small and has a very bad smell, it does not have any ventilation, it has a large window but it is sealed and cannot be opened, the The beds are too uncomfortable because the mattress is in poor condition, and they also never specify that the hotel does not have its own pool and restaurant and the hotel on one side is the one that provides the service, it is uncomfortable because you have to enter the other hotel to get the service, to bad luck I had to see a giant rat in the restaurant, and the reception service is terrible because when a lady who is on the afternoon shift arrived, she acted super apathetic, it seemed like they had to force her there. I think that for what I paid I would have gotten better service and a better property, I will definitely not return, do not ruin your vacation by going to that hotel.