Hyatt Centric Milan Centrale Reviews

Went for an vacation, can’t fault it. Amazing service and well worth the money, nice view and comfort bed.

Amazing location. Room size is decent. All good for what you pay for

Big balcony... Very clean and nice hotel ... Friendly staff ...

Luxury hotel at at great location, the staff are nice and services are wonderful

good room good hotels good locations

Clean and tidy. Very close to Luzern train station and old bridge.

Good location

Very good and better room for us …. Good service

Clean and sanitary. Although the room is small, everything is complete. The breakfast is particularly good. The location is just a 5-minute walk from the train station. It's great. I will choose this hotel next time.

The hotel is in a good location, about 5 minutes' walk from Milan Central Station. Except for the hotel room being a little small, everything else is good, very clean and has a good atmosphere. The hotel restaurant is also good and recommended.

The hotel is in a good location, a few hundred meters away from two subway stations, and convenient for travel. When we checked in, we found that we were members and upgraded our room. For a hotel in Milan, everything is good, the facilities are new, and the surrounding environment is clean. The front desk service is also very enthusiastic. There is basically enough water in the room every day, and two extra bottles will be delivered at night. Macarons and chocolates are also given.

Just passing by, the hotel is very close to the train station and has modern decoration! Suitable for business travel

The room was very small, and the toilet button fell off at any time. When the waiter made the bed, he left the shower faucet on for ten minutes, saying he was cleaning the toilet (I'm not blind).

It was my wife's birthday that day, and the front desk said happy birthday when we checked in, which made us very happy. When I entered the room, I found that it was different from the photos in the reservation, and the size felt smaller. I called the front desk to ask if I had made a mistake. They were told that I had booked a regular room (the one I booked was one level higher than this one.) I contacted Ctrip customer service and the front desk immediately changed his mind and said that he had made a mistake and that this was a higher level room. house. I said it was different from the picture and the room was also small. The front desk replied that there were many types of houses, although the area was smaller than what was written on the reservation, but it was the room type you wanted (I was very depressed and angry with this excuse). I was very tired due to jet lag and spoke English. It’s not good and I can’t argue anymore. Ctrip’s customer service attitude is relatively good and they have also proposed a certain compensation plan. It is recommended that everyone book a normal room type. The front desk lied seriously and was not friendly. I won't choose Hyatt next time. It ruins the atmosphere and reduces your mood.