To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.3
Service4.5
Cleanliness4.6
Filter by:
Sort by:
All reviews(102)
Positive reviews(99)
Reviews with photos/video(23)
Delicious breakfast(34)
Convenient location(30)
Easy to get around(27)
Awesome rooms(21)
Close to train station(21)
Quiet & comfortable(10)
Perfect for business trips(7)
Friendly front desk staff(6)
Negative reviews(3)
BUNYATIDA
Quality Double Or Twin Room
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 30, 2024
The location is great, take a little walk from Milano station. The room is big and breakfast is good.
Guest User
Quality Single Room
Stayed in Sep 2024
Solo travelers
31 review
4.5/5
Great
Posted on Nov 2, 2024
WiFi connection not that good inside room.
Fifi Wu
Superior Double Or Twin Room
Stayed in Feb 2024
Family
3 review
4.0/5
Very Good
Posted on Apr 5, 2024
My room is on the high floor.
The opposite is a bar, very noisy up to 2:00am in the morning.
Breakfast is ok, basic..
The lift is very small.
It is not far from the bus station and the train, this is the reason for me to book for 2 nights because I arrived at almost midnight..
However, if I arrive early, I'll go for another one.
But if you need to be close to the train station then it is one option.
Chan Yew Wah
Quality Double Or Twin Room
Stayed in Aug 2024
Couples
6 review
4.0/5
Very Good
Posted on Sep 23, 2024
The hotel is a well known and well established old hotel...the carpet is quite old and dirty but inside the room is good and acceptable.
Breakfast is tasty,healthy and good.
Hotel location to the Milan central train station is just a short 10 minutes walk...and it is easily located and the hotel have a very prominent sign "Berna" in bold red.
A good Italian restaurant is just nearby..I tried it is good and value for money.Very popular indeed.
Metro train is also nearby.
Please try it.
Chloeeeyhc
Superior Double Or Twin Room
Stayed in Nov 2024
Family
9 review
3.5/5
Posted on Dec 22, 2024
quite small but the interior of the room was quite nice and it is clean
FC Trip Review
Quality Double Or Twin Room
Stayed in Mar 2024
Family
5 review
4.7/5
Amazing
Posted on May 1, 2024
My 2nd stay here after few years. Very pleasant stay. All staff were so friendly and helpful there. Best location. Clean and safe. Recommended!
olafstando
Superior Double Or Twin Room
Stayed in Mar 2024
Couples
15 review
4.5/5
Great
Posted on May 21, 2024
Great traditional hotel very close to Milano Centrale, well ventilated room, fairly quiet street despite being very central, decent breakfast.
Guest User
Annex Double Room
Stayed in Feb 2024
Family
4 review
1.7/5
Posted on Mar 28, 2024
Not a favourable experience. Bald guy at reception was not friendly, only the lady staff at reception was helpful and friendly. They had two buildings and we stayed in the three stars one across the street. Some parts of the building we stayed in was still under renovation... Understand that there is no Aircon but the fan wasn't working so we had to open the windows. There was bugs flying in the room during sleeping and we got bitten quite badly. After reporting to the bald guy the reply is dismissive with a simple “thanks for the feedback". Poor service and stay.
Chee Guan
Superior Double Or Twin Room
Stayed in Aug 2024
Business travelers
5 review
3.5/5
Posted on Oct 2, 2024
the breakfast and their services nice
Makhkamova
Annex Single Room
Stayed in Sep 2023
Solo travelers
12 review
4.5/5
Great
Posted on Oct 24, 2023
It’s a good hotel , reasonable price , not excellent but quite decent and comfortable. very close to central station, very good and friendly reception people , and hotel staff. Decent room , have sleepers, free drinks in the fridge , breakfast also was good .
Belgutei Tuvdennyam
Superior Double Or Twin Room
Stayed in Sep 2024
Family
12 review
4.2/5
Very Good
Posted on Nov 18, 2024
Nice hotel good location
sarwar omar
Quality Single Room
Stayed in Sep 2023
Business travelers
4 review
1.0/5
Posted on Oct 24, 2023
Very small room very cold in the room I have frozen whole the night.
Melody
Quality Single Room
Stayed in Mar 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Apr 24, 2023
Location is great, 5 mins walk from Milan cetrale. Staff at reception was nice, chatted with me and introduced me some ways to travel to the tourist attractions. There’s a free minibar in the room with soft drinks and water. Breakfast was great.
Yuen Ting Monique
Superior Double Or Twin Room
Stayed in Mar 2023
Solo travelers
12 review
2.7/5
Posted on Apr 19, 2023
The elevator is only for one person per time,maybe inconvenient for couples or families 💁🏻♀️ the staffs are nice and breakfasts are tasty but there is rule to put back the key at front desk,m everytime get out from hotel , it's bit trouble. the room is smaller than expected,gotta pay to upgrade for a better one.