To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(30)
Positive reviews(30)
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Great service(12)
Awesome stay(6)
Awesome rooms(6)
Guest User
Standard Double Or Twin Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 13, 2024
Very good location, very near to metro & trams, and many restaurants and shops. Free drinks n snacks at lobby is a sweet surprise for us especially we arrived the hotel in hot summer afternoon. Staffs are friendly and helpful. Strong recommended.
Guest User
Standard Double Or Twin Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 3, 2024
One of the best hotels I have stayed at. Very good service at all times of the day. Good unlimited food and drink options available
Guest User
Standard Double Or Twin Room
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 11, 2024
Enthusiastic and kind staffs with excellent service. Safe and convenient location, you can go to the main tourist attractions within 30 mins walking. Internal equipment is also unforgettable that you can enjoy various food and drinks both in your room and bar for free! I will choose AXYHOTELS again if I will back to Milan! Thank you AXYHOTELS!
Guest User
Standard Double Or Twin Room
Stayed in Dec 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Very good, worth recommending. There are free snacks and drinks at the front desk, as well as free dinner. If necessary, I will choose this hotel again.
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Anonymous User
Standard Double Or Twin Room
Stayed in Sep 2024
Couples
20 review
4.5/5
Great
Posted on Sep 12, 2024
The hotel's health, service and facilities are very complete. Bottled water, drinks and many snacks are provided for free. We are very satisfied. The only drawback is that it is far away from Milan Central Station and Milan Cathedral, which takes 25 minutes to walk. Or so. In addition, when we arrived at the hotel, we had to carry our luggage up the stairs to the first floor before taking the elevator up.
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Guest User
Junior Suite
Stayed in Jul 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jul 28, 2024
The environment and service of this hotel are very good. And the snacks and drinks for three meals a day are free, and Coke and water are also free. All drinks, snacks, and alcohol in the small refrigerator are free
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Zheming
Standard Double Or Twin Room
Stayed in May 2024
Travel with friends
8 review
4.7/5
Amazing
Posted on Jun 3, 2024
The geographical environment is pretty good. There are trams and subways nearby, which can quickly reach the city center. It is also a 20-minute walk. There are many Chinese and Asian restaurants nearby, and the taste is also good. The hotel opened last year. You need to swipe your card to enter the building, which gives you a full sense of security. However, the shower area in the bathroom is too small, and you can't even turn around and easily bump into the hardware.
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Guest User
Standard Double Or Twin Room
Stayed in Apr 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Apr 12, 2024
This is the room I am most satisfied with. There is Chinese food just two minutes downstairs. The service attitude is very good. There are free drinks and snacks. The room is super quiet and has soundproof walls. The toiletries are also a super good brand. I like the scent very much.
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Guest User
Standard Double Or Twin Room
Stayed in Jul 2024
Family
20 review
5.0/5
Outstanding
Posted on Aug 16, 2024
It's very close to the Leaning Tower of Pisa. If you want to go to the Leaning Tower of Pisa, it's a great choice. But there is no elevator and you have to carry your heavy luggage upstairs.
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Guest User
Standard Double Or Twin Room
Stayed in Jul 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Very new and very good hotel. Free water, drinks and snacks are always available in the lobby. The children are very happy. It is within walking distance to the train station. Opposite the hotel is a delicious seafood restaurant, and diagonally opposite is a Lanzhou ramen restaurant. It is very convenient
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Dupeiqijunlvbuwei
Junior Suite
Stayed in Jul 2024
Family
23 review
5.0/5
Outstanding
Posted on Jul 17, 2024
All drinks in the room are free. There is free food and drinks in the lobby 24 hours a day. This is the first time I have encountered this. Great
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Guest User
Standard Double Or Twin Room
Stayed in Jul 2024
Business travelers
14 review
4.0/5
Very Good
Posted on Jul 25, 2024
Travel together and be happy together! The name sounds like it has a good story background, and the cultural expression is also expressed in the form of a hotel. Feel the life and your own way
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Guest User
Standard Double Or Twin Room
Stayed in Jun 2024
Business travelers
31 review
5.0/5
Outstanding
Posted on Jun 21, 2024
It beats all the other 5-star hotels around. The location is central. The service is warm and timely. The lobby bar offers unlimited soft drinks and alcohol. In addition to breakfast, there is also brunch, afternoon tea, etc. There is also happy hour in the evening. It is very convenient to travel around. It is in a very central location. It is suitable for business trips or short trips. I will come here next time.
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Kiko562
Standard Double Or Twin Room
Stayed in Jun 2024
Couples
4 review
3.6/5
Posted on Jun 22, 2024
Summary: In my personal experience, it is a 3.5-star hotel, definitely not a 4-star hotel. The room price fluctuates greatly, and you can stay for about ¥2,000 per night.
Dissatisfactory points:
1. Hygiene: Daily cleaning only makes the bed + empties the trash can, the indoor garbage is not thrown away, and things are not organized.
2. Dining: Although there is a buffet bar for three meals, it is basically sweet snacks. The fruit is not fresh, the food tastes bad, and the hygiene is not ideal. I stayed in mid-June. There are insects flying around at any time, landing on celery and fruit. The food served at 7 or 8 in the morning was put on the plate at noon, and the food served at noon was put on the plate in the afternoon. There was no heat preservation and freshness preservation measures. In the afternoon, the fruit slices were rotten and I really couldn't eat them. The cups and tableware at the buffet are always dirty.
3. The basic room type is very small. After opening a 28-30-inch box, you can only walk sideways in the aisle. The shower room is very narrow. As mentioned in other reviews, it is not easy to turn around in the shower room.
Good points:
1. Unlimited drinks, sparkling water, lemon drinks, and fruit juice drinks are available.
2. Good location, 15-minute walk to Duomo (Cathedral), 3-minute walk downstairs to the tram station and subway station.
3. The hotel is safe, with access control at the entrance of the ground floor building.
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Guest User
Standard Double Or Twin Room
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The house is located in a relatively central location. Although the room is small, everything is complete and the service is very good.