Phelips Arms

Pleasant stay Spent one night on route to a nearby funeral, handy location, comfortable bed, ensuite room, excellent breakfast and very helpful host. Would hope to stay longer on another occasion.

Bad service, very rude A terrible experience. I had no option but to rearrange my stay due to the Queens funeral. I phoned to try to come to an amicable/ shared arrangement on payment and a rebooking. The wife of the owner was rude and patronising and refused to make any concession at all insisting on charging me full prices despite the circumstances. I am all for supporting local and small businesses but for some reason this owner is too arrogant to think they need to rely on repeat business or I wouldn’t have been spoken to in the way I was. I wish them every success but I will never stay here again.

The owner was happy to chat to all the customers, local or new visitors. The logburner was a warm welcome on a cold evening. Books and games were available to use. The menu was varied and good value and a choice of a smaller portion of lasagne at lunchtime was plenty for me with garlic bread and salad. My husband had the homemade, very meaty steak and ale pie with seasonal veg and chips which he enjoyed . The bedroom was warm and cosy, very clean with comfortable bed and pillows.

Lovely stay in a lovely old pub

fresh clean rooms, and comfortable beds. Lovely big bar with a huge real fireplace, very inviting. Good pub grub. Excellent breakfast, quality of fare, far better than expected. This will be my first choice to stay when I'm in that area again.

Friendly welcome. Accommodation easily as good as if not better than Premier Inn, is a gorgeous village. Food and ale very good with an excellent full English breakfast included. Montecute is a lovely period setting that has been used for several screenplays. Live band in the garden added to an enjoyable evening.