Hotels Near Doctor's Cave Beach in Montego Bay

Not the best experience at check in. Rooms were not ready for us and many other guests. No towels available before and after we went to the beach. The customer service however was awesome. The employees did their best to make us comfortable in the situation. The hotel itself was good. Food was ok. The beach was good. Be aware there is a cost for the chairs. Unfortunately we only got to use it for about an hour during our over night stay because it closed early and opened late.

Don't hesitate to stay at the S Hotel!!! My husband hasn't been back to Jamaica since 2006, and we came for his birthday. stayed here for 4 nights. Leaving tomorrow. This was my first time in JA. Amazing all inclusive spot! :) A++++ service from Tiffany, Paula. Kayla, manager Andres, who I emailed and assisted us with booking reservations at the three main restaurants at S Hotel, and every staff that we came across, professional and friendly. Room was clean and it lead into the cabana at the pool. The marketplace has breakfast, lunch, and dinner buffet and the food...*chef's kiss*. Definitely try all the soups!!! House cleaning staff check with you nightly to see if you need anything for your room. The S Cafe has yummy juices, coffees, and light snacks. Sangster Airport is beautiful and super close to the hotel. We will be back!!!!

The resort was very beautiful an private. Everyone was very nice an helpful. When I return I would like to stay at toby's again.

This place is old and needs a complete renovation. My room was changed to one worse than what I had. There was dirt on the floor as you entered the room and there was hair on the floor in the bathroom and the tub was disgusting.

Love this property! Beautiful grounds, awesome spa services, food is great and the entertainment is amazing. Favorite property in Montevideo Bay.

The hotel is on a beautiful well maintained property, the room was clean and spacious, staff were generally welcoming with exception for the odd 1 or 2 interactions. However major improvement is required for the checking in process, I stood for 45 minutes waiting to be checked in, this is my second visit, the 1st was long as well but not as long as this occasion. The customer service agent was apologetic and also gave us a bottle of wine for the delay. I found the food at the main buffet area was quite limited, pasta station had for protein only seafood mix, entertainment was next to non- existing, not much excitement on the beach or pool, sport bar is a no as well Overall it is a nice property, but not much to do within the property, it was good for relaxation.

We have stayed nearly a week in the holiday inn resort montego bay in jamaica and we were very happy when we left. First of all, we has to say, the resort itself has a very very beautiful beach, calm ocean, what is good for kids, and the gardens/surroundings are nice as well. So we give it the 2 points. But that is almost all what is good about this place. Here is a list of things we did not like about our stay: - Before our arrival we emailed to the resort a few times (about 3 weeks before arrival date) because we had some questions about our stay, all our emails remained unresponded - upon arrival nobody welcome me as IHG diamond member - upon arrival i did not received my IHG welcome points, i had to asked 2, 3 times the following days - Upon check in we got a room, what was told to us, it would be a room upgrade. The room was horrible and we did not like the view. So we asked for another room (by phone). We were told, a bellman will come and pick our lagguage and bring us to another room. But the bellman did never appear, so we had after 12hrs. of flight, with 2 small kids, to carry our things by ourselves back to reception - after beeing in new room, we could not close the balcony door, it was broken, the maintenance we had to call twice until finally somebody came - there is a safe in room but no instruction, we had again to call some technician to explain this to us - there is a huge fridge in room, but no possibility of bringing drinks to room, only by purchase from store, what is non sense in an all inclusive resort - we got told upon check in, we can use vip club for eat and drink, when we arrived there, they told us, kids are not allowed in there, so we had to search another place to eat, nobody inform us about that policy, we were tired and just want to eat sth fast. by the way at this time we were only guest in that vip club, who would we bother then? - many times in restaurant the soft drink machine runs out of all soft drinks, so we has to drink from 1,5L plastic bottles and share them also with other guests. Assistant manager told us, it is because they ran out of Co2 so they are not able to run the soda machines. Surprisingly the soda machines worked few steps away from the restaurant, at barefoot (pool bar). - For drinks everywhere (also at lunch and dinner) they use old looking plastic cups. The plastic cups they wash so quickly, they still smell from other customers, awful. Not hygienic. - staff who deal with food in restaurant or at the bars are not wearing any gloves, they touch dishes or sometimes also food directly with bare hands, very unhygenic!!! (see picture) - some food you see every day, it looks like from 3 days ago and just heated up. It is like „for the guests just the rests“ theme - there are all day and evening some plates from other guest with remaining food in the hallway, very unhygenic and looking not very tasty (see pictures) - all corridors are also full of sacks with used blankets, feels

The resort is compact, so you're able to easily access all the amenities but not feel like you're on top of other guests. The layout is smart and practical, especially for families with younger children and older folk with minimal mobility challenges. There's sufficient activities to keep you occupied for most of the day, however, if you desire a lot of excitement and entertainment in the evenings/nights you will be disappointed. This was not an issue for us because we had dinner late and turned in early most nights. The staff are the real stars of this show! A very HONOURABLE mention to Gregg Stewart from the Security Department who along with a groundsman helped me to locate a cellphone that we had left behind. He was patient and reassuring in helping me to prove the device was rightfully being claimed and he made sure all the necessary arrangements were made on our behalf so that we could get it back in perfect working condition. Other staff members who deserve to be mentioned are: Adrianna (Dining Hall), Simone (Scores Lounge), Sasheen (Front Desk), Edvena (Housekeeping), Nicola (Dining Staff) and the wonderful ladies from Scoops Gelato & Caffe Lounge. Also, Jodi-Ann and Tanya from Taj Indian Cuisine Restaurant were the epitome of hospitality. Jodi-Ann was very invested in creating a memorable dining experience for us and Tanya had a real interest in our overall stay and well-being. There are some things that management needs to address which include: * No AC in the dining hall, Scores Bar and Taj Restaurant. We were in these locations for 1 and 2 hours respectively and we were sweating like pigs. I can't imagine the staff having to endure that for the entire duration of their shift (maybe even double) AND YET they were so still attentive and pleasant. * No restock of water in the rooms. We called customer service and physically went to the front desk, but even upon checking out, we had yet to get water in the room. This seems like an issue with logistics more than anything. * A few broken and outdated fixtures in the rooms. Our bathtub stopper got stuck twice and we had to pry it open with a spoon to drain the tub. We also had water escaping the shower because the door was unable to be properly closed. Overall, this was a pleasant experience. We felt welcomed as soon as we drove in and interacted with the security, all the way until the bellman helped us with our bags to the vehicle.