Hotels Near Sea Turtle Center Karumbé in Montevideo

Stayed in the hotel for two weeks. The hotel's location is perfect. The staff is friendly and helpful, and they helped me in everything I needed. The room is comfortable and clean, as well as the whole hotel.

This hotel was very disappointing for me and my wife. Looking at the pictures and the previous reviews, I really thought we would stay in a great hotel, but the reality was different. We did the reservation for a standard room, the pictures don't show how small they are. The room that they gave us was on the 2nd floor, and the window was direct to a central air conditioning machine (I suppose it is). It's a big machine, terrible view, but also terrible noise. They turn it off at 6:30pm, and turn it on at 08:30am. If you want to sleep in it is impossible, or if you want to take a nap in the afternoon, impossible too. Besides that there is a door in the room, to the next room, it's obviously closed, but you can hear everything from your neighborhood. The bathroom is ok, towels are good and clean. But when you take a shower the floor gets all wet, even with the box close, it's probably some leak. We stayed for four nights, and in two of then the air conditioning was not working. We called the reception and the answer was that they would have to call a technician, to repair it. They fixed, but in the next day it was broken again. Fortunately the weather was not so cold, and it was possible to leave the window opened, but we we had to deal with the noise coming from outside. We asked to change for a better room as soon as we arrived. But the receptionist said the hotel was full, and that in the next day they would have a free room, in a superior category, but it was necessary to pay the difference to the upgrade. We said that we have the gold benefit from **********, and this update would be for free for us. As soon as we told about the benefit, they tell us that we need to wait for the next day and see if the room would be still available, but, of course, it wasn't free anymore. Although the location of the hotel is good, we definitely wouldn't like to stay there anymore.

This place was perfect in every way. The check-in, the room, the service, and the dining room staff were all wonderful. Our room was clean, the water was hot, and the bed was comfortable. This hotel is ideally located as well. The mall and grocery are within walking distance, and some excellent restaurants are also within walking distance.

The location of the hotel on the Rambla is excellent. The room service and at the reception are very kind and help a lot. The location is close to the old city, you can walk. The hotel is in the Palermo neighborhood, a cute neighborhood, kind and helpful people

The hotel was very comfortable and the rooms were very comfortable. We had booked with a month in advance, confirmed by phone before arrival, everything came perfect until we arrived and did not let my husband and children come in. I wasn't at the hotel yet, but I had already warned that I who made the reservation was coming a little late. The first time the first time the first time the first time the first time the first time the first time the first time the first time the first time the first time the first time the first time the first time the first time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second time the second Then we got the room and it is clear that when we entered there were 3 football players, which had also happened to them, they had found someone in the room. We were very bad as we were 4 in two beds. After a 14-hour trip. But no one succeeded in giving us an explanation or solution

Those were days of good reception, good treatment and great tranquility at the Crystal Palace hotel, in Montevideo, in January 2024. I was well received by Geraldo and Rodrigo. I thank you both very much. I stayed in a large and very good room. Breakfast is trivial but satisfying. The hotel delivers what it charges per night. In other words, you don't have the feeling of having been deceived. They are simple but clean accommodations that function satisfactorily. Furthermore, it is very well located. I enjoyed spending part of my vacation at the Crystal Palace, my starting point for walking around silent Montevideo. Another piece of information I want to share is that I loved the Uruguayan people. They are receptive and polite people. How pleasant it was to talk to the Uber drivers, for example. Uruguay's biggest problem is the price of food. It is scary.

The location of this hotel is very close to the old town and the attractions of Independence Square, and the rooms are clean and tidy, the refrigerator and electric water heater are provided, the price also includes breakfast, and it is a very good breakfast. Although not on the New Town Beach, the price is already very worthwhile, it is really invincible. Stay can be considered.

The property was very conveniently located. It had a beautiful old-style, wrought iron elevator and a small but nice rooftop patio. The room also had some nice old-timey touches like the crown molding. The bathroom was a good size (compared to others we encountered on our SA adventures) and the shower had excellent water pressure. The receptionist who greeted us provided a map and lots of helpful advice about sights nearby. My friend enjoyed the coffee available near reception each morning. BUT, while beautiful, the elevator was ultimately very slow and sometimes didn't come at all. The furniture in the room showed some wear. While it fit with the antique-y theme, I probably would have removed some of it at that stage of dilapidation. Our room's bathroom when we arrived wasn't fully clean (there was hair on the floor and in the shower), and the waste basket's pedal opening mechanism was broken so it was awkward to use. We removed the wastebasket's top to make it easier for us (and hoping the whole thing would be replaced by housekeeping) but they just set the top back on (broken) in its inconvenient state again. And not the hotel's fault, but the entire 1.5 days we were visiting, one couple monopolized the rooftop deck - they and their belongings were spread out there every time we checked - so we didn't feel like we were welcome to use it.

We had no problems with the hotel, its location or cleanliness. However, we were double charged for our room back in March 2022 and 7 months later have still not received a refund. Upon check in the girl charged our credit card the incorrect amount for our booking. When I pointed out the error, she recharged my credit card in the correct amount and said she would issue a credit once she asked someone who knew how to process it. Shortly after we were issued a credit and given the appropriate slips indicating the 2 charges and the credit charges to my card. When we arrived home I noticed 2 charges from the hotel on my credit card statement but no credit. For some reason the credit has never processed to my credit card. Up on closer inspection of the credit slip I noticed it says INCORRECTO at the bottom and therefore never got processed. I have sent numerous emails trying contact someone at the hotel since this booking trying to get my $463.50 USD refund; and no one will return my emails or my phone calls. I even had the booking agency contact the hotel (***********) and they still will not correct this matter. This is not a big hotel (it has 21 rooms) and at the time of our stay it had very few bookings so reconciling this matter should not be a problem. I wonder if they make a practice of doing this type of thing??

Feeling very good, but I didn't try to taste breakfast after time, close to the airport, the past at the airport is not expensive, but maybe we are tourists, so we were killed, double the charge,