Hotels Near مسجــد العــرفــان Centre Communautaire La Belle Province in Montreal

Vais commencer par parler de vous fr.trip.comil a eu erreur il a eu. 2 réservation meme chambre meme date erreur le cite eu ou cliker erreur date a demain la chambre de plus jai voulu faire coriger On me répons un nonil a fallu je parle a 3 personne on fini par me dire on ses arranger avec la réception sa va se régler je va a aceuil du motel il me répons non il peux rien et vous fr.trip.com ses vous qui est responsable je parle français seulement peux pas apeller donc sur sa en vacance on me vol 80 $ jatend toujours apres et pu nouvelle non service jai dormi plus que 30 jours a cette motel et je sais pas qui est responsable sa lance la balle I'm going to start by talking about you en.trip.com he got a mistake he got. 2 reservations same room same date error the quote had or clicker error date see you tomorrow the room moreover I wanted to have it corrected They answer me with a no I had to talk to 3 people they ended up telling me we're arranging with the reception it's going to be settle I go to the motel reception he answers me no he can't do anything and you fr.trip.com it's you who is responsible I only speak French can't call so on his vacation they steal $ 80 from me I always wait after and could not hear from me service I slept more than 30 days at this motel and I don't know who is responsible for throwing the ball

Very good nice room and clean so so good Good price nexr time useing this hotel

Very close to the subway station, the room has excellent soundproofing and a nice view. Overall, it's fantastic.

We stayed during Covid-19. We chose this hotel because of its proximity to La Ronde. The parking is excellent- there is a small surface lot out front and a large surface lot out back. This is important for us as we have a big lifted pickup truck. There was plenty of room for it to park! The lobby is cool and looks like it would be fun during non Covid times. There is a plane hanging from the ceiling and pictures of planes all over, which we’re fun to see. Staff was great. We saw them cleaning frequently and they always had masks on. Hand sanitizer is everywhere. The bar & restaurant are closed. The pool and hot tub were open and did not require a reservation. They asked us to wear masks on the pool deck if social distancing wasn’t possible. We used the pool twice and were the only ones there both times. Pool towels were available at the pool. The room was a good size- two queen beds and a desk. Newly renovated and decently clean. We did a good clean of all touch points with Lysol wipes when we arrived, just to be safe. There was a fridge. There was a microwave on our floor but not in our room. There were 3 sets of towels in the room. We had to change rooms our second night. We were originally put in room 409 and there was a rambunctious family in 407. Starting at 7am, the kids were running up and down the hall, the door was banging, over and over. We sleep in so we were not impressed. We asked if they were checking out & were told by a lovely front desk clerk that they were there another night. We asked to move and she moved us to 621- it had a lovely view of the river. She commented that the hotel was quiet so there were lots of choices for quiet rooms. Strange that we weren’t spaced out at the start of that was the case. The second room was much quieter and we slept in until 10am without hearing a peep. The hotel is only about 10min to La Ronde amusement park by car, which was the purpose of our visit. We will be back again.

Apart from the first-class location, the hotel has nothing to recommend it. It is a few hundred meters away from the Lanzhou Beef Noodle Restaurant, a popular place in Chinatown, and not far from the Cathedral of Our Lady. There are no attractions around it! The only problem is that the hotel facilities are too old, the room has no windows and smells too bad!

We had a good stay and it was the perfect location, lots of places within walking distance - shopping, restaurants, concert hall. We had a small issue with the heat and adjusting the temperature and the elevator was just okay but would stay here again if passing through. Staff was very helpful checking us in and answering some questions about places in the area.

I came for a medical training in September 2022. - Bad customer service. Dubious practice on room rates. When I first booked in June, I was told I could book with a preferential rate from the training organiser. It turned out the preferential rate was more expensive than booking at the hotel directly (you get 15% discount if you stay more than 3 nights). I called the hotel, and the lady in charge said they couldn’t do anything, she wouldn’t apply the 15% discount on top of the conference preferential rate. That seemed fair to me, as I understand hotels lost a lot of business during the pandemic and tried to balance the finances. At that time I booked a room with 2 queen beds but I wasn’t sure if my husband and son would join, so I declared it would be for 1 adult only. In September, I contacted the hotel and asked to update the room occupancy to 2 adults and 1 child. THEY CHANGED the room rate and rose the price (instead of less than $1000 for 4 nights, it went to $1300!). When I asked why, they said bc I changed the booking, so they update to the new rate at the time of the change. It is still exactly the same room! I don’t mind paying more in taxes bc more people stay in the same room, but changing the rate, when they knew I was part of the conference and wouldn’t change hotel, was a bit lame… I called the same conference lady and asked if I could revert back to the conference rate. She said no, bc the conference rate has expired and she wouldn’t give it as a commercial gesture because she gets commissions on the bookings… what a bad customer service! Not sure if it was done on purpose, the room I got was a room just outside the elevator, so noisy… And we checked in, the 2 people in front of us complained very loudly about the hotel… - Room not clean and missing toiletries The beds and pillows were comfortable. They didn’t have a duvet cover, but 2 flat sheets… the duvets and the pillows were yellow from stains. The bedside tables were dusty. Carpets dirty (not the same colour, although the same patterns, as the ones in the corridors). In the bathroom, there were only soap bars, no shampoo or conditioners. I only got them because one morning, I saw a cleaning lady in the corridors and asked if she had any shampoos etc. To my surprise, she did and gave them to me. - Conference rooms neglected We had tea/coffees and pastries in the morning of the first day… but they were not refilled after lunch or the days after… unless we asked. And even after asking, we wouldn’t get hot water for tea… The toilets near the conference rooms either had missing hand soap or missing paper towels to dry your hands…. I get it that the hotel wanted to save money after being under occupied during the pandemic… but for a 4 star hotel, I expected better and better customer service. The hotel is well located, in the city centre… but I won’t be back if I have to come to another conference in Montréal.

Hotel was at a good location but our room was really medium on cleanliness. At the beginning, we were missing towels and had to ask to them. The breakfast was really poor.

Such friendly staff and our room was amazing! Best experience we’ve had in our whole trip. We were celebrating our anniversary and all the “big” hotels that we stayed at for our road trip were unfortunately disasters. The staff at hotel Brossard were so nice and they even have electric charging stations and a complimentary breakfast. Pic included is of the seating area for breakfast. Definitely a hotel that goes above and beyond!