Hotels Near McGill Executive Institute in Montreal

Excellent customer service. We had a small problem in our room and it was immediately taken care of by maintenance, and upon checkout they comped our valet parking. My family has been staying here for many years and we have always enjoyed the extra space, full amenities, and complimentary buffet breakfast. It is very clean and, although it may seem a little dated in this Instagram era of fancy wallpaper, it is actually beneficial to have three times the amount of space compared to hotels three times the price. You can get a huge king size room with a full kitchen, free breakfast, dining table, 4 dining chairs, armchair and ottoman, desk and comfortable work chair, 2 robes and two closets, plus an elevator and swimming pool for only $260 Canadian including tax!

We were a large group of mostly seniors who stayed here while attending the Jazz Festival. I stayed with 3 friends in room 203, which included 2 sets of bunk beds and a private bathroom. The room was very clean with new laminate flooring. Each bed had a reading lamp. The beds were comfortable with a great duvet but the pillows were very flat. Half of us found the A/C too cold and 1/2 found it not cold enough. (Can’t please everyone). We found it very quiet for sleeping at night but the heavy doors could not be closed quietly. Breakfast in the basement was included in the price and included bagels, buns, cream cheese, peanut butter, jam, cereal, apples, bananas, juice, coffee. Boiled eggs were offered on the weekend and coffee was available all day. The large kitchen is fully stocked with all the appliances, pots, pans, cutlery and dishes one would ever need and guests are responsible for washing and drying their own dishes. There is a bar, pool table, music and sitting and eating area in the basement, as well as public bathrooms. All of the staff at Saintlo are very pleasant, friendly and extremely helpful with providing directions and answering questions. This was the cleanest hostel I have ever stayed . I found it a bit pricey, but maybe that was because of the ideal location in downtown Montreal. We walked everywhere from here. Highly recommended!

I came for a medical training in September 2022. - Bad customer service. Dubious practice on room rates. When I first booked in June, I was told I could book with a preferential rate from the training organiser. It turned out the preferential rate was more expensive than booking at the hotel directly (you get 15% discount if you stay more than 3 nights). I called the hotel, and the lady in charge said they couldn’t do anything, she wouldn’t apply the 15% discount on top of the conference preferential rate. That seemed fair to me, as I understand hotels lost a lot of business during the pandemic and tried to balance the finances. At that time I booked a room with 2 queen beds but I wasn’t sure if my husband and son would join, so I declared it would be for 1 adult only. In September, I contacted the hotel and asked to update the room occupancy to 2 adults and 1 child. THEY CHANGED the room rate and rose the price (instead of less than $1000 for 4 nights, it went to $1300!). When I asked why, they said bc I changed the booking, so they update to the new rate at the time of the change. It is still exactly the same room! I don’t mind paying more in taxes bc more people stay in the same room, but changing the rate, when they knew I was part of the conference and wouldn’t change hotel, was a bit lame… I called the same conference lady and asked if I could revert back to the conference rate. She said no, bc the conference rate has expired and she wouldn’t give it as a commercial gesture because she gets commissions on the bookings… what a bad customer service! Not sure if it was done on purpose, the room I got was a room just outside the elevator, so noisy… And we checked in, the 2 people in front of us complained very loudly about the hotel… - Room not clean and missing toiletries The beds and pillows were comfortable. They didn’t have a duvet cover, but 2 flat sheets… the duvets and the pillows were yellow from stains. The bedside tables were dusty. Carpets dirty (not the same colour, although the same patterns, as the ones in the corridors). In the bathroom, there were only soap bars, no shampoo or conditioners. I only got them because one morning, I saw a cleaning lady in the corridors and asked if she had any shampoos etc. To my surprise, she did and gave them to me. - Conference rooms neglected We had tea/coffees and pastries in the morning of the first day… but they were not refilled after lunch or the days after… unless we asked. And even after asking, we wouldn’t get hot water for tea… The toilets near the conference rooms either had missing hand soap or missing paper towels to dry your hands…. I get it that the hotel wanted to save money after being under occupied during the pandemic… but for a 4 star hotel, I expected better and better customer service. The hotel is well located, in the city centre… but I won’t be back if I have to come to another conference in Montréal.

We only had very hot water, no cold, our air conditioner rattled and made it hard to sleep, and the duvet had no cover on it. But great location and very friendly service.

Close to Chinatown and old port. Room is small and no view. The hotel will charge $4/luggage if you want to leave your luggages in the reception—that’s crazy. We didn’t pay, so we need to carry out luggages to walk around the city until our train in the evening.

Booking's efficient since you receive the code for the main door,and your room. ahead of arrival. The reception while on duty doesn't want to do much. We buzzed to enter during reception hours,and they asked if we had our code/does our code not work.We couldn't locate the reception to ask for a continental breakfast item,or toiletries during their available hours.While doing the latter, we met the owners who are really nice people.The boutique hotel does need work as it looks dilapidated in parts of the common area,while the room we had looked tired. wifi,no issue here as an extender was in the hall of our second floor. The bathroom had what appeared to be a blood smear at the exterior tub edge wall. Room blinds are sheer,with an uncovered upper window.With a west side room, this won't matter as much to someone who isn't easily awoken by light. The elevator works which is good when you have luggage beyond a backpack. Parking, the location needs to specify there's ONLY 4 spots,unless one can somehow drive on the sidewalk to park a sub compact closer to the left of the stairs when facing the building to get a fifth spot. A motorcycle will have no issue if a spot's available. Overnight,due to the location,it was peaceful.For the price,this isn't a first choice,but we booked last minute.

Water from shower head is very weak need to fix or change it.

Hotel was at a good location but our room was really medium on cleanliness. At the beginning, we were missing towels and had to ask to them. The breakfast was really poor.

You can park your car in front of the hotel. After checking in, take your card and go to the free parking lot next to it. The room is clean and the facilities are quite new. There is a Starbucks downstairs, where you can watch games, eat, drink and chat, and the shopping mall is nearby.

We recently stayed at the Novotel Montreal Airport and had a great stay. The hotel was clean, and the rooms were spacious. The staff were very welcoming and took great care of us. Thank you to Rose at the Bar! She was amazing and made us feel at home. We met Tony, the General Manager when we checked out. Such a nice guy! Very friendly and welcoming and made sure that we were taken care of during our stay. I would definitely return to the Novotel Montreal Airport if in Montreal again. What a fantastic team!