Hotels Near Circus Arts City TOHU in Montreal

The reservation does not include breakfast, although there are some shops and restaurants in the vicinity, but it is still inconvenient. However, it is OK to have breakfast and dinner on the first floor of the hotel, but it is small.

Small but hardly ran into other guests. Walls were thin, though, so not a good place for partyers. The guests who stayed there seemed to be quiet couples. Staff were nice and accommodating. Asked for a clothes iron and was provided a steamer; helped look up bus schedules and directions. Wine cork opener in kitchenette. Breakfast offered a variety of typical choices (bagels, toast, cereal, boiled egg, yogurt, cereal, fresh fruit, muffins). (US single dollar bills OK for tips.) Safe, walkable neighborhood to Latin Quarter, Old Montreal, Chinatown, Saint Denis Street restaurants, Mount Royale Park. Would stay here again, but also lots of cute little hotels around. I think there's a safe that the front desk has access to keep your stuff, but didn't see one in room. Our flight was a couple hours early, and they were able to check us in early. Front desk is staffed 24 hours; key card opens hotel door at night for security. Couldn't get air conditioner to work but weather nearly perfect. Need to go outside hotel to a separate entrance for breakfast, but Thai restaurant food apparently made there and deliverable to room for dinner.

We chose this hotel because we wanted to be in the centre of Montreal and we needed a crib or playpen for our baby and the website said they had them free. - Lack of communication: I tried to reach them via Expedia many times and they never answered me. - One of the men at reception was very rude with my husband and he didn't know if they had playpens and my husband had to find one and a mattress for our baby in their storeroom. - Poor cleanness: the bathtub was either dirty or old but it had some yellow spots where I didn't dare to sit my baby; the windows were dirty too. - The parking lot must be very small because we had to park at a different location and didn't even offer us to do it in their building. + Beds were comfy + We could use the microwave at the restaurant to heat our baby's food. + There was someone at reception who could speak Spanish and was very friendly. + It is close to the centre and lively areas.

Apart from the first-class location, the hotel has nothing to recommend it. It is a few hundred meters away from the Lanzhou Beef Noodle Restaurant, a popular place in Chinatown, and not far from the Cathedral of Our Lady. There are no attractions around it! The only problem is that the hotel facilities are too old, the room has no windows and smells too bad!

We had a good stay and it was the perfect location, lots of places within walking distance - shopping, restaurants, concert hall. We had a small issue with the heat and adjusting the temperature and the elevator was just okay but would stay here again if passing through. Staff was very helpful checking us in and answering some questions about places in the area.

First, Hilton-branded hotels are my chain of choice and I am also a Diamond Member and have been for years. We chose the Hampton Inn Downtown Montreal due to its location; close to Old Montreal, Chinatown, the shopping district, and restaurants. At check-in the customary ”thank you for being an Honors Member” was not mentioned though not a big deal! As a Diamond Member I asked about the comp upgrade if available. I was told by the agent at the front desk that there were no upgrades available and that I was in a room with a ”couch”! Not sure what the 1 ½ person couch would do but whatever. We arrived at our room, our small room. We were on a 7-day trip to cold climates with outdoor events therefore we had a lot of baggage - nowhere to put it all in the room. From the room, I dialed ”0” and asked if we could please be assigned another room. The person on the phone said ”yes, of course, we will put you in a suite!”. (See above, front desk agent, no suites available.) We arrived to a large suite with great amenities - full kitchen and appliances, corner room, lots of room, etc. The downside, the floors were a mess - I mentioned it but never heard back. We used a damp towel and cleaned the entire room ourselves. Oh, the towel, it wasn't healthy looking after that. The runner carpets at the bed were no better. I door parking was great BUT it's where all the ********* smokers gather though there's no indoor smoking in any of the building. BTW - note that ********* is TOTALLY legal in Canada so that was not the issue - smoking inside was the issue. So, great location, nice property, attention to detail and Hilton Honors members is very lacking and a front desk agent who got caught in a little lie!

Quite disappointed with the room provided vis-a-vis what was reserved. Two double beds instead of two queens was a tight squeeze for our family. I fail to understand why this happened, particularly since the room was booked two months in advance of arrival & secured with a credit card. I was told the hotel was fully booked for the weekend so the issue could not be remedied. That said, our room was on the pool level which was kind of nice. The room was clean and included a small fridge plus a safe. There was also a steamer which was handy for touching up formal attire. The hallways seemed a bit dim & May benefit from an update. They were quiet, without echos, which was nice however. Finally, the Metro station can be easily accessed through the building which is a bonus! Based on overall experience, I would recommend this hotel. I may consider it for future trips to Montreal but might be a bit apprehensive based on the room switch which occurred.

We were a large group of mostly seniors who stayed here while attending the Jazz Festival. I stayed with 3 friends in room 203, which included 2 sets of bunk beds and a private bathroom. The room was very clean with new laminate flooring. Each bed had a reading lamp. The beds were comfortable with a great duvet but the pillows were very flat. Half of us found the A/C too cold and 1/2 found it not cold enough. (Can’t please everyone). We found it very quiet for sleeping at night but the heavy doors could not be closed quietly. Breakfast in the basement was included in the price and included bagels, buns, cream cheese, peanut butter, jam, cereal, apples, bananas, juice, coffee. Boiled eggs were offered on the weekend and coffee was available all day. The large kitchen is fully stocked with all the appliances, pots, pans, cutlery and dishes one would ever need and guests are responsible for washing and drying their own dishes. There is a bar, pool table, music and sitting and eating area in the basement, as well as public bathrooms. All of the staff at Saintlo are very pleasant, friendly and extremely helpful with providing directions and answering questions. This was the cleanest hostel I have ever stayed . I found it a bit pricey, but maybe that was because of the ideal location in downtown Montreal. We walked everywhere from here. Highly recommended!

I came for a medical training in September 2022. - Bad customer service. Dubious practice on room rates. When I first booked in June, I was told I could book with a preferential rate from the training organiser. It turned out the preferential rate was more expensive than booking at the hotel directly (you get 15% discount if you stay more than 3 nights). I called the hotel, and the lady in charge said they couldn’t do anything, she wouldn’t apply the 15% discount on top of the conference preferential rate. That seemed fair to me, as I understand hotels lost a lot of business during the pandemic and tried to balance the finances. At that time I booked a room with 2 queen beds but I wasn’t sure if my husband and son would join, so I declared it would be for 1 adult only. In September, I contacted the hotel and asked to update the room occupancy to 2 adults and 1 child. THEY CHANGED the room rate and rose the price (instead of less than $1000 for 4 nights, it went to $1300!). When I asked why, they said bc I changed the booking, so they update to the new rate at the time of the change. It is still exactly the same room! I don’t mind paying more in taxes bc more people stay in the same room, but changing the rate, when they knew I was part of the conference and wouldn’t change hotel, was a bit lame… I called the same conference lady and asked if I could revert back to the conference rate. She said no, bc the conference rate has expired and she wouldn’t give it as a commercial gesture because she gets commissions on the bookings… what a bad customer service! Not sure if it was done on purpose, the room I got was a room just outside the elevator, so noisy… And we checked in, the 2 people in front of us complained very loudly about the hotel… - Room not clean and missing toiletries The beds and pillows were comfortable. They didn’t have a duvet cover, but 2 flat sheets… the duvets and the pillows were yellow from stains. The bedside tables were dusty. Carpets dirty (not the same colour, although the same patterns, as the ones in the corridors). In the bathroom, there were only soap bars, no shampoo or conditioners. I only got them because one morning, I saw a cleaning lady in the corridors and asked if she had any shampoos etc. To my surprise, she did and gave them to me. - Conference rooms neglected We had tea/coffees and pastries in the morning of the first day… but they were not refilled after lunch or the days after… unless we asked. And even after asking, we wouldn’t get hot water for tea… The toilets near the conference rooms either had missing hand soap or missing paper towels to dry your hands…. I get it that the hotel wanted to save money after being under occupied during the pandemic… but for a 4 star hotel, I expected better and better customer service. The hotel is well located, in the city centre… but I won’t be back if I have to come to another conference in Montréal.

Such friendly staff and our room was amazing! Best experience we’ve had in our whole trip. We were celebrating our anniversary and all the “big” hotels that we stayed at for our road trip were unfortunately disasters. The staff at hotel Brossard were so nice and they even have electric charging stations and a complimentary breakfast. Pic included is of the seating area for breakfast. Definitely a hotel that goes above and beyond!