Steigenberger Hotel München

The hotel is OK, the breakfast is OK, the location is a bit off

Cleanliness: The cleaning service was poor, the clothes that were originally placed on the bed were thrown on the floor, and the paper towels were scattered all over the bed

Very good hotel, high-end and classy, ​​nothing else, the hotel is very close to the subway entrance, very convenient, next time I go to Munich, I will choose it again, must praise it!

Very nice hotel room with excellent breakfast

Except for the hardware, it can be said that there is nothing good about it. The freezer is empty. If you want to buy water and snacks, you need to go downstairs to the front desk to buy them. The coffee machine is broken. Cleaning is to wipe the water stains and change the towels. There are fewer towels every day. There was no hand towel on the first day, and there was only one set of personal items on the last day. Water was only given on the first day of check-in, and it was still not given after the complaint. In five days, I split five orders. Isn’t it worth a bottle of water every day? And the attitude of an Indian female receptionist at the front desk was very bad! The front desk rarely answered the phone, and you need to go downstairs to find the front desk yourself. On the last day, I asked the hotel for towels, and I ran to the front desk to ask for them. They told me that someone would send it later. There was no movement for nearly an hour. I called again and it took half an hour before it was delivered. The feedback given was that someone only answered the phone and delivered things before 5 o'clock in the day. When I used the bathroom, I found that the ceiling was leaking, and there were yellow stains on the bottom mat. The most disgusting thing was that when I returned to the hotel on the last day to take a shower, I found a ** on the bathroom door that I had wiped. . . .

For the arrangement - no spoons. For coffee cup - no spoons, no milk Trash can broken - repaired by myself Sink drain plug - repaired yourself Bathtub drain broken Bathtub silverfish discovered Sauna area - no fruit/nibbles

The room is large and quiet, with two sinks, the latest rain shower system, and the bathroom has smooth drainage. The transportation is convenient, self-driving or pick-up is very convenient. It only takes ten minutes to take a taxi to the old town of Munich...but there is no Chinese courtesy...there are slippers and a bathrobe.