Panorama Hotel

Friendly and vfm... Λίγο παιδεύτηκαμε να το βρούμε, αλλά αφού το βρήκαμε όλα καλά... Φιλικό προσωπικό, δωμάτιο με θέα όπως ήταν η περιγραφή, ήσυχο και όλα μια χαρά, εκτός από τα κουνούπια που μας ταλαιπωρησαν ακόμη και με αντικουνουπικα. Θα βοηθούσε σιτα στα ανοίγματα... Κατα τα άλλα κάπως παλαιόμενο στην επίπλωση, αλλά δεν είχαμε κανένα πρόβλημα και το κρεββάτι πολύ καλό.

I didn't actually stay, I don't want to be dishonest here. I'm not actually travelling in Greece until August. I had booked my UK return flight to Athens and a variety of onward travel and accommodation. Somehow (and I'm not sure how) I managed to book everything perfectly, except this hotel, which I booked for the wrong month! I have no idea how I managed it, how at the end of booking my 21 day long expedition did I suddenly get confused between June and August; I do have PTSD following a traumatic event and trial (of a very bad person- not me, I was the victim) and this condition can lead to confusion. Within minutes of pressing confirm, I realised what I had done. I contacted ******* straight away who were amazing, really understanding and empathetic. They reached out to the hotel and explained that I didn't want to cancel the booking, just move it to the right dates and pay the extra. ******* told me they'd made several attempts with the hotel but that (under their terms and conditions of booking, which I accept) they were not prepared to amend my booking despite the exceptional circumstances of my PTSD and the other bookings I had made. So I lost all my money. I accept the error was mine but mistakes happen and the hotel would not have lost money, they would have made more! I'm still going to Greece in August but I'm not going to stay at this hotel or even go to Mykonos, not if the hotel owner represents the level of hospitality and empathy I can expect in Mykonos.