Ocean Plaza Motel

This was hands down the nastiest hotel I've ever stayed in. It seemed like it was being used as a migrant motel and felt incredibly unsafe. The place was extremely disorganized and run very poorly. We waited in a long, unmoving line for an hour to check in. While checking in, we were informed they require cash deposits up front (I rarely carry cash). The elevator was broken, there were cracks in the floors and railing, people were constantly knocking on the door to market to us & it was a very noisy place. Checking out also took a long time because they call security & have them physically check your room before handing your deposit back. If I could give negative stars, I would. Do yourselves a favor and don't book this motel.

Check in took forever. Also had to give a cash $100 deposit. Carpet on bedroom floor was extremely dirty. Hair on sheets on one of the beds. Sliding door to balcony very hard to open. Outside hallways smelled of rotten garbage. Had to wait until 8:30am to check out.

To whom it may concern: My wife and I booked a four night stay with hopes of enjoying ourselves at your facility and the beach at Myrtle Beach. We arrived Saturday June 15th 2024. The room was not ready until after 4:00 pm. As soon as we checked in and received our keys, room 603 we quickly changed and went to the beach. Later on (approximately 8:00 pm) we returned to the room where we found that the plumbing above us was leaking from the ceiling into our bathroom and there was a very foul odor. We called the desk and a maintenance worker came: he caulked around the base of our stool (it was loose and rocking - wax ring seal was surely compromised). Then he went upstairs and later returned saying that the tenants above had merely splashed water on the floor. Unfortunately this leaking occurred more than just the one time . . . *I would recommend checking the plumbing for leaks. Also, I noticed that the tub in our room has a crack in the base that might result in leaks to the room below. Also, housekeeping came with a can of spray scent to attempt to cover up the obnoxiuos smell. We refused as this would not stop the smell but add to the overall unpleasant odors. Both my wife and I suffer from allergies and could not stand to have this done. The room does not have sufficient electrical outlets as I must use a CPAP and my wife has to use a fan = we could not find enough outlets. I asked for an extension cord and never received one. There was no table or luggage rack on which to place our luggage. Only one chair. The carpeting is filthy and now so are my socks. The curtains do not block the exterior light. The neighbors stood outside our a/c unit smoking and the smoke was drawn into our room. The television is not operating correctly as it gets loud then soft intermittantly throughout all shows and even the commercials. This location is poor as the area is apparently a party zone: loud music, noisy people, loud cars, etc. The freezer in the refrigerator is iced over and should be defrosted. There are no amenities to speak of: no coffee, cups, pool towels, anything that we are accustomed to in normal hotel / motel stays. This stay was so bad that we had to cancel the last three nights and go elsewhere. My opinion is that this place is overpriced for the offering, I feel misled by the staff member who I called and made the reservation with on the phone, etc. *I would have canceled the first night after we realized that the situation was so bad but was told that there was no refund available, it was too late to try and find another place to spend that night, and frankly, we were very tired. I don't really want to complete the survey on line because I don't want to run the place down - but I don't feel that I could give it a very good rating as I have nothing good to say. Initially I was charged a $168.27 Deposit and then I was refunded $7.89 for a net charge of $160.38. I was told that there would be a military discount upon p

Budget friendly! Ocean front and in a great location. Rooms were clean and comfortable, it was spring break so there was some loud crowds up late. Staff was wonderful! The front desk lady Mickalia was very friendly and helpful, and she made mine and my sons stay for his cheer competition very pleasant! Indoor pool was very cold but there was a hot tub to enjoy.

This place is absolutely amazing. A great architectural historic delight! The staff was amazing. Rooms were very clean. They have two pools. One indoor and one out door. A well lit beach front for walking at night. The kitchens were well stocked with all appliances and utensils. We were greeted by Mickalia. She was the best part of our stay! She made sure we had everything we needed for a save and fun stay! She takes her job very serious. She's extremely professional. I'd take her with me in a heart beat! She makes you feel welcomed. All in all I think this is the best place you can stay whether your alone or with friends or family.

Cons: Rude front desk staff. Dirty outdoor pool. Office hours listed as 7a-11p, Went to check out at 7:15a doors were locked. Informed by their sister hotel that their front office is closed until 8. Went back at 8:15 & it was still locked. Pro: proximity to the beach.

I have never been to such a substandard lodging property while at the same time all they care to do is find a way to gouge the customer. When we checked in, we were told that we had to pay a resort fee ($54), we were under charged when we booked so we had to pay an additional amount ($27), and we had to pay a rental deposit. While that’s not unusual, in this case they required a CASH DEPOSIT ONLY and we’re making people go find an ATM prior to checking in. We did get the cash back upon checkout, but just the weirdness of the whole situation made it very uncomfortable. Then the rooms. The air conditioner blows right on you while you lay in bed and the entire grill was mold covered. The upkeep of the property is very minimal and the condition is marginal at best. I would not want to allow anyone I know and like to stay here. AVOID!

Old and needs updating ! I very seldom write a review ! I usually go with the flow but this was the worst hotel I ever stayed at ! The smell of skunk **** was ridiculous! We complained ! The indoor pool needs updating ! It was horrible

When I tell you the experience was a 10 from the moment we got in the building. Mickatia was the best she helped us last minute when another hotel canceled our reservation. We got their last room, she was ver y sweet and professional with us she made us feel a lot better.. we would recommend this hotel.. the room was clean smelled good enough towels for four people the pools were clean and great place to stay we will go back soon…