To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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Positive reviews(2)
Negative reviews(1)
Guest User
Stayed in Jul 2023
Other
1.0/5
Posted on Jul 31, 2023
This is a 2 star hotel masquerading as a 4 star hotel. The plumbing often doesn't work. The toilet does not function for several hours each day and there is no running water, so no ability to use the sink or the shower. There is almost no air conditioning. In the 104 degree F temperature of Nabeul, it is like staying inside an oven. I could not sleep. There is no lock on the room door and no safe inside the room. So no way to secure valuables like laptop, cash, passport, etc. The TV did not work properly. And the location is TERRIBLE. Nobeul is dirty and run down. To get anywhere interesting, you must take a taxi 20 minutes each way. In 30+ years of intensive traveling, this has been my single worst hotel experience.
Response from Property: Dear Jonathan, I must say, your review caught my attention, and I feel compelled to address the inaccuracies and misrepresentations you have made about our hotel. As the owner, I take great pride in providing our guests with a comfortable and enjoyable stay, and I cannot stand idly by while you spread falsehoods about our establishment. First and foremost, let me clarify that your claims about the room temperature and air conditioning are entirely baseless. We have consistently maintained the room temperature between 18 to 20 degrees, and we are well-prepared for extreme heat conditions, even exceeding 40 degrees. Furthermore, your suggestion that you encountered plumbing issues and a lack of running water is completely false. We have an excellent maintenance team that promptly addresses any concerns our guests may have. Your complaints regarding the toilet not functioning or the inability to use the sink and shower simply did not occur. Your accusations regarding the room's security are particularly disappointing. Our hotel takes the safety and security of our guests and their belongings very seriously. We provide safe storage options and ensure our premises are well-monitored and secure at all times. It is unfair and untrue to suggest otherwise. Regarding your comments on our location, Nabeul is a vibrant and culturally rich destination that many of our guests have thoroughly enjoyed. While we cannot control your personal preferences, it is unfair to mislead others about the area's characteristics. Furthermore, it is evident from your history of reviews on Google and TripAdvisor that you have consistently expressed dissatisfaction at various places. It seems apparent that your intentions have been less about genuine feedback and more about obtaining free stays. Our priority is to provide a positive and memorable experience for our guests, and we will not be swayed by deceptive tactics or malicious intentions. We have many happy and contented customers who have expressed their appreciation for our services and facilities. In conclusion, I must express my disappointment in your attempt to tarnish our reputation with dishonest and negative feedback. We take guest satisfaction seriously and have a proven track record of delivering exceptional service. I kindly request that you refrain from making further false claims about our hotel and hope that you will consider your words more thoughtfully in the future. Wishing you the best in your future travels. Sincerely, Sabri
Guest User
Stayed in Dec 2023
Couples
5.0/5
Outstanding
Posted on Dec 29, 2023
Un joyau niché, au détour d’un souk, dans une chaleureuse, conviviale et pittoresque ruelle. Le cadre mirifique, insoupçonné de l’extérieur, de Dar Sabri vous laissera pantois. Les chambres décorées avec goût, mêlant une déco contemporaine à une touche artisanale, mettent en exergue la fraîche sensibilité d’une artiste-peintre locale. Un cadre jouissif à ce point ne saurait exister sans le précieux concours d’une équipe dévouée au bien-être et aux desiderata des nomades de passage dans cette délicieuse ‘oasis’. En effet, la sémillante Inès et sa comparse, la bienveillante Hadia, vous feront vous sentir dans vos pénates. Nul besoin de citer aussi l’apport de Nouha et de Mohamed dans le confort rassurant de cette maison. Un goût de revenez-y ? Sans nul doute. Le contact avec Sabri, le propriétaire et manager, fut agréable et témoigne de sa rigueur et son attachement à exaucer nos attentes et bonifier notre séjour.
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Guest User
Stayed in Oct 2022
Travel with friends
5.0/5
Outstanding
Posted on Oct 19, 2022
Parfait ,c'est très bien ,gentille aqueille,très belles chambre,le Dar c'est trouve vraiment dans le centre touristque et ca donne vraiment un surplus pour aqueillir les touristes.On a vraiment envie de c'est prommené dans le souc et les petite rues dans la ville de NABEUL.