Jl. Petitenget No.108, Badung Regency, Bali, Province of Bali, 80361, IndonesiaView Hotel Details
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Jambuluwuk Oceano Seminyak Hotel Guest Reviews
4.3/5
Very Good
87 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(87)
Positive reviews(77)
Reviews with photos/video(21)
Awesome stay(34)
Great location(26)
Great service(20)
Great swimming pool(10)
Convenient location(7)
Negative reviews(10)
Vladimir
Deluxe Room With Balcony
Stayed in Jul 2024
Family
3 review
2.2/5
Posted on Jul 16, 2024
Hotel is adjusted with night club without proper sound isolation, and bass sounds shake walls until 3 a.m. everyday , hotel staff knows about that, but they don't inform guests about this on check in. Staff also lie about next day club sounds would reduce. Decorations are old and ugly, entrance lobby is small.
Response from Property: Dear Mr. Vladimir,Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your candid comments and apologize for the inconveniences you encountered during your time with us.We sincerely regret that the noise from the neighboring nightclub disrupted your stay. Please accept our apologies for not informing you about this upon your arrival. Our team strives to ensure all guests have a peaceful environment and we understand that this aspect fell short of your expectations. We are actively working with the nightclub management to explore solutions that will minimize noise disturbances in the future.Regarding your concerns about our decor and lobby size, we appreciate your feedback. Guest comfort and satisfaction are important to us, and we continuously strive to improve our facilities based on guest input.We regret any misinformation provided by our staff regarding the reduction of noise from the nightclub. Rest assured, we are addressing this internally to ensure accurate and transparent communication with our guests moving forward.Once again, we apologize for the inconveniences you experienced and appreciate your understanding. We value your feedback as it helps us identify areas where we can improve. Should you choose to stay with us again, we hope to provide you with a more enjoyable experience.Warm regards,General ManagerJambuluwuk Oceano Seminyak Notel
Eijal
Deluxe Room With Balcony
Stayed in Jun 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jun 25, 2024
1st time staying here. All staff very friendly and attentitive . Room very clean . But sometimes water pressure very low
Response from Property: Dear Mr/ s. Eijal,Thank you so much for choosing to stay with us and for taking the time to share your experience. We're thrilled to hear that you found our staff friendly and attentive, and that your room met your expectations in terms of cleanliness.We apologize for any inconvenience caused by the occasional low water pressure you experienced. Please rest assured that we will look into this matter promptly to ensure that it is addressed for future guests. Your feedback is invaluable to us as we strive to improve our services continuously.Once again, thank you for your review, and we hope to have the pleasure of welcoming you back for another stay soon.Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel
Bon2Bond
Superior Room
Stayed in Jun 2024
Couples
14 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Clean and convenient, full good breakfast , nice pool, package with free entry to Atlas beaches club
Response from Property: Dear Mr/ s. Bond,Thank you for your wonderful review. We're thrilled to hear that you found our hotel clean and convenient, and that you enjoyed our delicious breakfast, nice pool, and the added benefit of free entry to Atlas Beach Club.Your satisfaction means a lot to us, and we look forward to welcoming you back for another enjoyable stay.Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel
Grace
Superior Room
Stayed in Jul 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Jul 21, 2024
Great location with lots of eateries outside. Hotel is clean and decent as well.
Response from Property: Dear Ms. Grace,Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our hotel's prime location, surrounded by numerous dining options. Maintaining cleanliness and providing a comfortable environment for our guests is always a top priority for us, and we are pleased that you found our accommodations satisfactory.We hope to have the pleasure of welcoming you back for another enjoyable stay in the near future.Warm regards,General ManagerJambuluwuk Oceano Gili Trawangan
Joshjosh
Superior Room
Stayed in Jun 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Very nice hotel to stay, good location, nice pool and great service.
Response from Property: Dear Mr. Josh,Thank you for choosing to stay at Jambuluwuk Oceano Seminyak Hotel and for sharing your positive experience with us. We are delighted to hear that you enjoyed your time at our hotel and that you found our location convenient, our pool enjoyable, and our service exemplary.Providing exceptional service and ensuring our guests have a pleasant and memorable stay is our top priority, and we are thrilled that we were able to meet your expectations in this regard.Your feedback is greatly appreciated, and it motivates us to continue striving for excellence in all aspects of our hospitality. Should you have any further comments or if there is anything we can do to enhance your future stays with us, please do not hesitate to let us know.Once again, thank you for choosing Jambuluwuk Oceano Seminyak Hotel, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel
VELIKII
Deluxe Room With Balcony
Stayed in Mar 2024
Couples
23 review
5.0/5
Outstanding
Posted on Mar 24, 2024
Great hotel. Very friendly staff, gorgeous rooms with a large balcony. Excellent breakfasts and SPA, especially massages and hammam. Location, 800 meters walk to the beach. To the left of the entrance to the hotel, there is a ShiShi nightclub with amazing Japanese cuisine, to the right of the entrance there is also a nightclub. We will definitely come back again, thanks for the vacation
Response from Property: Dear Mr/ s. Velikii,Thank you for your wonderful review! We're thrilled to hear that you had a great experience at our hotel. It's fantastic that you enjoyed our friendly staff, gorgeous rooms with large balconies, excellent breakfasts, and SPA services including massages and hammam. We're also glad you appreciated our convenient location near the beach and the nearby nightlife options.We look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you for choosing us for your vacation!Best regards,General ManagerJambuluwuk Oceano Seminyak Hotel
Guest User
Superior Room
Stayed in Sep 2024
Family
2 review
4.2/5
Very Good
Posted on Sep 12, 2024
Great location, staff are awesome booked two rooms and were upgraded as one smelt like mould couldn’t fault new rooms would definitely stay again and staff rectified the issue straight away
Randy Sugianto 「Yuku」
Deluxe Room With Balcony
Stayed in Sep 2024
Family
6 review
2.7/5
Posted on Sep 7, 2024
The room is pretty clean but the bath tub needs some more cleaning effort and needs to be made less slippery.
Response from Property: Dear Mr. Randy,Thank you for your valuable feedback regarding your recent stay at our hotel. We are glad to hear that you found your room to be generally clean.We sincerely apologize for the condition of the bathtub. Your comments about the need for additional cleaning and improvements to make it less slippery have been noted. We will ensure that our housekeeping team addresses these issues promptly to enhance the overall guest experience.Thank you once again for bringing this to our attention. We appreciate your input and look forward to the opportunity to serve you better in the future.Best regards,General ManagerJambuluwuk Oceano Seminyak Hotel
Emilia Jong
Deluxe Room With Balcony
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Very convenient and nice hotel stay.
Response from Property: Dear Ms. Emilia,Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our hotel very convenient and enjoyable.Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant stay in the future.Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel
Guest User
Deluxe Premier Room
Stayed in Jul 2024
Travel with friends
1 review
3.2/5
Posted on Jul 5, 2024
The spa on the R floor isn't worth 290,000. The massage shop on the street nearby charges only 120,000, yet the massage techniques and decor aren't significantly different. The biggest issue is the nightclub near the hotel, where the music is too loud for a good night's sleep. Overall, everything else is acceptable, but labeling it a five-star hotel seems excessive.
Response from Property: Dear Our Valuble Guest,Thank you for taking the time to share your feedback with us following your recent stay. We sincerely appreciate your honest assessment, as it helps us to improve our services and better meet the expectations of our guests.We apologize for falling short of your expectations regarding the spa pricing and value. Your feedback regarding the nearby massage shop and its comparative value is duly noted, and we will review our pricing structure to ensure it aligns with the service offered.We regret the inconvenience caused by the nightclub near the hotel and understand the impact it had on your sleep quality. Please accept our apologies for this disturbance.Your overall satisfaction with the other aspects of your stay is appreciated, although we understand your perspective on the five-star rating. We continuously strive to provide a high standard of service and facilities to all our guests.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.Best regards,General ManagerJambuluwuk Oceano Seminyak Hotel
Anonymous User
Deluxe Room With Balcony
Stayed in Jun 2024
Family
3 review
3.7/5
Posted on Jul 2, 2024
Great location walkable distance to nice eateries, beach and shopping.
The view of the room offered is not good, overseeing an under construction building. Decent breakfast buffet.
Response from Property: Dear Our Valuable Guest,Thank you for sharing your feedback on your recent stay with us. We are delighted to hear that you appreciated our hotel's great location, within walking distance to eateries, the beach, and shopping areas.However, we apologize for any disappointment caused by the view from your room overlooking an under construction building. We understand that a pleasant view enhances the overall experience, and we regret that we fell short in this aspect during your stay.On a positive note, we are pleased that you found our breakfast buffet to be decent. We continually strive to provide a variety of options to cater to our guests' preferences.Your feedback is valuable to us as it helps us improve our services. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Please feel free to contact us directly if there is anything else we can do to make your next stay with us exceptional.Warm regards,General ManagerJambuluwuk Ocano Seminyak Hotel
Pak Long
Superior Room
Stayed in Jun 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jun 23, 2024
All the staffs are welcoming and providing awesome services. Price are reasonable and the location is convenient.
Response from Property: Dear Mr. Long,Thank you for your glowing review. We are thrilled to hear that you had an excellent experience with our welcoming staff and their attentive service. It's also great to know that you found our prices reasonable and our location convenient.Your feedback means a lot to us, and we look forward to welcoming you back for another enjoyable stay.Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel
Guest User
Superior Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 7, 2024
Nice hotel in a good location and staff were all very nice. Great restaurants, etc. Nearby and at hotel.
Response from Property: Dear Our Valuable Guest,Thank you for your recent stay at Jambuluwuk Oceano Seminyak Hotel and for taking the time to share your feedback. We are thrilled to hear that you had a pleasant experience with us and that you found our hotel to be nice, well-located, and our staff accommodating.Ensuring our guests' comfort and satisfaction is our top priority, and we are delighted that you found our team members to be friendly and helpful throughout your stay.We are also pleased to hear that you enjoyed the dining options both at our hotel and in the surrounding area. Providing a variety of culinary experiences is important to us, and we are glad that we could contribute to your overall enjoyment.Your feedback is greatly appreciated, and it encourages us to continue delivering exceptional service and experiences to all our guests. Should you have any further comments or if there is anything we can do to enhance your future stays with us, please do not hesitate to let us know.Once again, thank you for choosing Jambuluwuk Oceano Seminyak Hotel, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel
Anonymous User
Superior Room
Stayed in Sep 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Sep 9, 2024
it was nice to stay here! perfect location, friendly and helpful staff
Response from Property: Dear Our Valuable Guest,Thank you for your kind review! We’re thrilled to hear that you enjoyed your stay and found our location ideal. It’s wonderful to know that our staff made a positive impact on your experience.We look forward to welcoming you back for another stay.Best regards,General ManagerJambuluwuk Oceano Seminyak Hotel
Kyaw Yel Paing
Deluxe Room With Balcony
Stayed in Jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 4, 2024
Nice experience with daily cleanliness NO Issue. Breakfast is okay with many types of dishes. Staffs are friendly and helpful. Swimming pool is normal and location is good for hangout.
Response from Property: Dear Mr/ s. Paing,Thank you for taking the time to share your review of your recent stay with us. We are pleased to hear that you had a nice experience and found our daily cleanliness, breakfast variety, and friendly staff to your satisfaction.We appreciate your feedback on the swimming pool and the location. It’s great to know that our location was convenient for your hangout plans.Thank you for your comments. We look forward to welcoming you back and hope to provide you with an even better experience in the future.Warm regards,General ManagerJambuluwuk Oceano Seminyak Hotel