No.7 Shuixiu Street, Riyue Village, Yuchi Township, Nantou, Taiwan, 55546, ChinaView Hotel Details
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Lealea Garden Hotels Sun Guest Reviews
4.4/5
Very Good
114 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.1
Service4.4
Cleanliness4.3
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All reviews(114)
Positive reviews(110)
Reviews with photos/video(43)
Great service(31)
Awesome rooms(26)
Awesome stay(23)
Clean and tidy(16)
Great location(16)
Secluded lake view(12)
Convenient location(11)
Negative reviews(4)
yapah
Standard Quadruple Room With Balcony
Stayed in Nov 2024
Family
18 review
4.5/5
Great
Posted on Dec 25, 2024
Very good stay overall
Very good hotel with all the amenities and good breakfast for a very nice stay. The best hotel in Sun Moon Lake.
Guest User
Standard Quadruple Room With Balcony
Stayed in Sep 2024
Family
1 review
3.0/5
Posted on Oct 3, 2024
The morning after our stay at Lea Lea, our entire family has been itching non stop. There are many red itchy spots all over the legs and it has caused our family to be extremely uncomfortable for the last couple days. Not sure if this is attributed to the cleanliness of the bedding or towels.
Response from Property: Dear RaymondWe are very sorry for your experience.After receiving your letter, we check the storage of towels and sheets as soon as possible.it seems ok like usual.We check the records to see if other guests had the same reaction.Hotels regularly cleaning and disinfection operations.The last time was 9/23.We will clean and check again to avoid a recurrence.Hope your family feel better now.We very sorry for the inconvenience.
Desmond Chng
Superior Twin Room
Stayed in Mar 2024
Solo travelers
18 review
5.0/5
Outstanding
Posted on Apr 20, 2024
Very convenient location. Shopping and food street are just beside. Room are big and breakfast is wonderful.
Response from Property: Dear Desmond Chng, Thank you for your kind words about us. Your appreciation means a lot to us. If there's anything else we can assist you with during your stay or if you have any further feedback to share, please don't hesitate to reach out. We're here to ensure you have a comfortable and enjoyable experience with us. We look forward to welcoming you back again soon! Kind Regards, Lealea Garden Hotel-Sun
Nancy Soo
Deluxe Family Room Lake View with Balcony
Stayed in Aug 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Nov 24, 2024
The hotel service was good, with staff being attentive and helpful throughout our stay.
Response from Property: Dear guest Thanks to your comment.
Yun-De
Superior Twin Room
Stayed in Feb 2024
Travel with friends
8 review
4.2/5
Very Good
Posted on Apr 1, 2024
Friendly and helpful staff. Spacious room facing the lake.
Response from Property: Dear distinguished guest
thanks for your comment
Murray Clive
Superior Twin Room
Stayed in Mar 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Fabulous location and service. Breakfast sensational. Handy to shops, ferry and a nice walk to the rope way to the Formosan village.
Response from Property: Dear Murray Clive,Thank you for your glowing review of Lealea Garden Hotel-SunThank you for taking the time to provide us with your feedback and review.We are extremely happy that you enjoyed your stay with us and that our good location was convenient for you.If there's anything specific you enjoyed or if there are additional suggestions you'd like to share, please feel free to reach out.We look forward to welcoming you back to Lealea Garden Hotel-Sun for another positive experience.Kind regards,Lealea Garden Hotel-Sun
TanLinna
Superior Twin Room
Stayed in Mar 2024
Travel with friends
1 review
4.5/5
Great
Posted on Apr 7, 2024
THE HOTEL IS NOT NEW BUT CLEAN N SPACIOUS. WE ENJOYED OUR 2 NIGHTS STAY HERE. STAFF IS GOOD, BREAKFAST IS GOOD, A NICE PLACE TO STAY IF U COME TO SUN MOON LAKE.
Response from Property: Dear TanLinna,Thank you for your kind words about our front desk.Your appreciation means a lot to us, and we'll be sure to pass on your thanks to our staff members.If there's anything else we can assist you with during your stay or if you have any further feedback to share, please don't hesitate to reach out. We're here to ensure you have a comfortable and enjoyable experience with us.We look forward to welcoming you back again soon!Kind Regards,Lealea Garden Hotel-Sun
Putri
Deluxe Family Room Lake View with Balcony
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 29, 2024
good, parking available for free
Response from Property: Thank you for your glowing review of Lealea Garden Hotel-SunThank you for taking the time to provide us with your feedback and review.We are extremely happy that you enjoyed your stay with us and that our good location was convenient for you.If there's anything specific you enjoyed or if there are additional suggestions you'd like to share, please feel free to reach out.We look forward to welcoming you back to Lealea Garden Hotel-Sun for another positive experience.Kind regards,Lealea Garden Hotel-Sun
Samuel Ng KW
Superior Twin Room
Stayed in Feb 2023
Travel with friends
16 review
4.7/5
Amazing
Posted on Mar 31, 2023
There is 3 island around sun moon lake, this hotel is at the busy area. To boat to cable car all nearby.
Response from Property: Thank you for your evaluation, we’re looking forward to seeing you again.
Guest User
Deluxe Family Room Lake View with Balcony
Stayed in May 2024
Family
8 review
5.0/5
Outstanding
Posted on Jun 20, 2024
Very good
Response from Property: Dear ,Thank you for your glowing review of Lealea Garden Hotel-SunThank you for taking the time to provide us with your feedback and review.We are extremely happy that you enjoyed your stay with us and that our good location was convenient for you.If there's anything specific you enjoyed or if there are additional suggestions you'd like to share, please feel free to reach out.We look forward to welcoming you back to Lealea Garden Hotel-Sun for another positive experience.Kind regards,Lealea Garden Hotel-Sun
Anonymous User
Deluxe Family Room Lake View with Balcony
Stayed in Feb 2023
Family
9 review
5.0/5
Outstanding
Posted on Mar 17, 2023
Good view
Response from Property: Thank you very much for taking the time to write a review. Thank you for your praise and suggestions for our hotel. We welcome you to visit us again.
Guest User
Deluxe Family Room Lake View with Balcony
Stayed in Nov 2024
Family
10 review
4.0/5
Very Good
Posted on Dec 14, 2024
There are 4 Lili Zheyuan stores in the Ita Thao business district, all nearby. The Suntan Hotel is not as high-end as expected. More than NT$5,000 per night is not worth it. It is better to book at Lishanlin. There is a cypress building next to the main pool. The breakfast has an unparalleled view of the lake. The price is also much cheaper.
Original TextTranslated by Google
Response from Property: 親愛的貴賓您好:非常感謝您特地分享入住力麗哲園日潭館的經驗,能成為您來到日月潭度假的首選飯店是我們的榮幸,謝謝您對力麗哲園日潭館的肯定。關於這次讓您們留下不愉快的經驗,謹在此向您致上最誠摯的歉意,謝謝您願意分享我們不足的地方,以期提供給貴賓更舒適的環境。希望您下次安排旅程時能再一次給我們服務的機會,讓我們提供您更優質的住宿體驗。
shannyzhang
Standard Quadruple Room With Balcony
Stayed in Oct 2024
Family
25 review
4.2/5
Very Good
Posted on Nov 15, 2024
There was a small incident when we checked in. It turned out that LeaLea Garden Hotel is divided into Sun Lake Branch and Moon Lake Branch. We went to the wrong place. The hotel staff drove a motorcycle 🏍️ to guide us to the right place. Thank you 👍The hotel room is not bad. The balcony opens to Sun Moon Lake. The lake view is beautiful. Yishaoda Night Market is downstairs. The breakfast is also good.
Original TextTranslated by Google
Response from Property: Hello, dear distinguished guest: Thank you for your support and love for Lili Zheyuan Suntan Pavilion! All colleagues are very happy that you are satisfied with the hotel's cordial service and exquisite meals. Providing comfortable and clean guest rooms and warm services that are close to the needs of tourists have always been the philosophy and goal of Lili Zheyuan Suntan Hotel. It is our honor to serve you. Thank you for giving us the highest praise. Your praise is the driving force for our progress. We sincerely hope that you will come again next time and give us the opportunity to serve you again. Thank you.
Guest User
Standard Quadruple Room With Balcony
Stayed in Sep 2024
Family
1 review
4.5/5
Great
Posted on Oct 31, 2024
Although I didn't book a lake view room, I was surprised to find that I could see the lake view after checking in. Although breakfast does not have to be eaten in a separate building, there are many kinds of meals, and it is enjoyed by the lake, which is once again amazing!
Original TextTranslated by Google
Response from Property: 親愛的貴賓您好:感謝您對於力麗哲園日潭館的支持與愛護!全體同仁非常開心您滿意旅店親切的服務及精緻的餐點,提供舒適清潔的客房以及貼近旅客需求、有溫度的服務,是力麗哲園日潭館一直以來的理念與目標。 能為您服務是我們的榮幸,謝謝您給予我們最高的評價,您的讚美是我們進步的動力,,衷心期盼您下次再度光臨,能再次給於我們為您服務的機會,謝謝
Tracy168
Deluxe Family Room Lake View with Balcony
Stayed in Aug 2024
Family
3 review
4.7/5
Amazing
Posted on Nov 2, 2024
The staff at the counter are attentive and remind you about parking before check-in. The hotel is in a good location and has a high CP value. Although the balcony of the lake-facing room is small, the lake view is still beautiful. Unfortunately, the smell of smoke downstairs is too strong, so I can't stay on the balcony for a long time and enjoy the lake while lying on the bed. The scenery is very chill🥰
Original TextTranslated by Google
Response from Property: Hello, dear guest: I sincerely thank you for choosing to stay at Lili Zheyuan - Suntan Branch this time and sharing your valuable experience. I am very honored to receive your affirmation and advice. I sincerely hope that you will come again next time and give us again. Opportunity to serve you, thank you