P.za Giuseppe Garibaldi, 73, Naples, Campania, 80142, ItalyView Hotel Details
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1 night
Top Floor Rentrooms Napoli Guest Reviews
4.3/5
Very Good
20 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(20)
Positive reviews(14)
Reviews with photos/video(2)
Negative reviews(6)
Guest User
Bed in 4-Bed Male Dormitory Room
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 17, 2024
Amazing place good service the front man was very helpful and had lots of information thank you !
Yh
Bed in 4-Bed Female Dormitory Room
Stayed in Apr 2024
Travel with friends
11 review
1.7/5
Posted on Apr 27, 2024
Service is really bad, the guy was kid of weird ,and very rude
SEUNGJIN
Bed in 4-Bed Male Dormitory Room
Stayed in Aug 2024
Solo travelers
22 review
5.0/5
Outstanding
Posted on Aug 31, 2024
It's cheap and clean, so it's good, but
The area around the entrance is scary, but there were no problems.
The owner was kind and seemed to come in every now and then to empty the trash can.
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しん太
Superior King Room
Stayed in Apr 2024
Solo travelers
20 review
4.7/5
Amazing
Posted on May 1, 2024
When I arrived at the hotel, I exchanged LINE IDs with the front desk staff (hotel LINE ID), and was able to get all the information I needed, which was very convenient.
The hotel is located very close to Naples Central Station (the hotel entrance is a little hard to find ※Google Maps says I've arrived, but I still wandered around for a while 😅), but once I found the entrance, it was incredibly convenient.
The room with the volcano view was also wonderful!
(There was also a thrill in wondering if Mt. Vesuvius would erupt 🍀)
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Guest User
Bed in 4-Bed Female Dormitory Room
Stayed in May 2024
Solo travelers
3 review
2.5/5
Posted on May 25, 2024
The Italian landlord obviously discriminated against Chinese people. Ctrip showed that the payment at the store was 7 euros, but he charged me 12 euros. His attitude towards me was very arrogant. Of course I was not polite to him. Chinese people recommend not to come to this hotel!
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Shiu Jung
Superior King Room
Stayed in Jul 2022
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jul 24, 2022
The staff at the front desk were very friendly and introduced the transportation of local attractions in detail, which gave us a great sense of security. The terrace view of the room is very open and sunny.
The Chinese restaurant nearby downstairs tastes good.
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Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 20, 2024
Modern and new. Clean. Air condition working good. Cosy bed. You get a code to open 3 doors before you got to the place (super helpfull not to have keys you can easily lose). The host explain you everything nicely about where to go from the place. You get a clean towel. Locaton is close to bus and train station (important if you need to go to the airport) but also close to the center.
Guest User
Stayed in Feb 2024
Couples
5.0/5
Outstanding
Posted on Feb 29, 2024
Best place to stay in Naples! Top host - he will give you advices, answer your questions and make everything to feel comfortable and enjoy your stay there! Clean and nice rooms, with balconies and some of them with great views to Vesuvius! Totally recommend!
Response from Property: Dear guest, thank you for the wonderful review. It is a great satisfaction to know that you had a good time here at Top Floor Rentrooms. We do our best to satisfy our guests. We hope to see you again soon. HI.
Mary Grace D
Stayed in Nov 2023
Travel with friends
4.0/5
Very Good
Posted on Nov 13, 2023
Very accessible to Napoli Centrale, around 3-5min walk. Carmine was communicating via email prior to our arrival so that we did not have difficulty checking in when we arrived late at night. The room was clean with a balcony.
Response from Property: Dear guest thanks for the revew
Kisten N
Stayed in Jun 2023
Travel with friends
5.0/5
Outstanding
Posted on Jun 24, 2023
Amazing, historic & hip city. People of all ages are on the move through the graffiti tattooed streets featuring magnificent buildings, churches & monasteries between fish and fruit markets. Laundry buoyed by gentle breezes float 3-4 stories high. Everyone very friendly. Good to know a little introductory Italian though not needed ((it’s appreciated). More smokers than I expected but enough outdoor seating to avoid if it’s bothersome. I’ll definitely return if possible.
Response from Property: Dear guest thank you for the wonderful review. It’s a great satisfaction to know that you was well here. We do our best to satisfy our guests. We hope to see you again soon. Ciao.
Mariam G
Stayed in May 2023
Solo travelers
5.0/5
Outstanding
Posted on May 21, 2023
Amazing. Just stay in this Hostel if you are in Neapol, and you will change your oppinion about hostels. I stayed in this hostel for 3 nights. It`s amazing, very clean, near the center, near metro-train-bus stations. Carmine is amazing, he even explained everything in map for visiting Neapol. He is helping whenever you nead help. By the way, this hostel is very convenient if you want to visit Positano and Amalfi as well. Neareby the Hostel is very beautiful and safe.
Response from Property: Dear guest thank you for the wonderful review. It’s a great satisfaction to know that you was well here. We do our best to satisfy our guests. We hope to see you again soon. Ciao.
Guest User
Stayed in Jul 2024
Family
1.0/5
Posted on Jul 31, 2024
We arrived at 7:15 pm, and we were informed by email at that time that our reservation had been considered a "no show" because they closed the reception an hour before. When called, they replied that the reservation was cancelled, that they were not going to open the reception for us and that they were not refunding anything. When informed by email of our arrival, they also replied the same thing. But no one to give us the keys to our already paid room... While on the booking site, Check in was open until 11:30 pm. This is a good way to make easy money without doing anything! Outrageous! The hotel opposite was friendly, open, clean, spacious and much cheaper. The environment (train station) is not particularly inviting.
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monicapC1000ZE
Stayed in Apr 2024
Travel with friends
5.0/5
Outstanding
Posted on Apr 29, 2024
The owner Carmine is a special person, very thoughtful and welcoming. The b&b is new with super excellent cleanliness and hygiene. Carmine is very attentive and thoughtful in ensuring a good stay for his guests. The b&b is very close to the Central Station exit, making it convenient to travel both on foot and by public transport
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Response from Property: Dear guest, thank you for the wonderful review. It is a great satisfaction to know that everything went well here at Top Floor. We do our best to satisfy our guests. See you soon
pamela e
Stayed in Mar 2024
Business travelers
5.0/5
Outstanding
Posted on Mar 1, 2024
Perfect location not far from the center, comfortable beds, we slept very well. Nice atmosphere and Carmine is very friendly and attentive. We can highly recommend the property. Great location, friendly and helpful staff and comfortable rooms.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for the wonderful review. It is a great satisfaction to know that everything went well here at Top Floor. We do our best to satisfy our guests. See you soon
Giuseppe S
Stayed in Feb 2024
Business travelers
5.0/5
Outstanding
Posted on Feb 10, 2024
B&B in an excellent location everything within reach pastry shop bar tobacconist pizzeria bus parking etc etc impeccable cleanliness Mr. Carmine is very kind and helpful and I will definitely be back!!! I recommend it in the center easily reachable on foot!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for the wonderful review. It is a great satisfaction to know that everything went well here at Top Floor. We do our best to satisfy our guests. See you soon