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Residence Inn Nashville Green Hills
4.4/576 Reviews

Residence Inn Nashville Green Hills

Green Hills Nashville|0.53km from Providence Interiors
Stayed at this hotel at the end of May 2022. Have stayed at surrounding hotels without issue. This hotel had poor customer service. That said; Front desk staff was nice. The breakfast was excellently managed with staff that cared and kept it clean and stocked. Now the bad. Upon check-in I asked if the rooms Are automatically cleaned or if I needed to request. I was told I would need to request - so I did. Arrived in the room it was warm and noticed thermostat was restricted from going any lower than 68. Contacted front desk for additional pillows and a request to lower the minimum on the thermostat. They said they would work on having that done. Arrived back to the room late that night thermostat had not been adjusted nor had the pillows been delivered. Saturday morning. Headed down and had a great breakfast - already commented above. Stopped by front desk to request again the room be cleaned to make sure they put it on the list which each time I saw them write it down. I also asked for the pillows and for the air conditioner please be lowered as temperatures are starting to get hot in Nashville. Upon coming back to the room late Saturday night nothing had been done - room was a mess no towels no shampoo no soap, etc. Room was warm and uncomfortable. Stopped by the front desk they were very nice told me that I would need to talk to the general manager about the issues. They gave me the general managers card. I then returned to the room and wrote a detailed email to the general manager of which to this day four days later I have not heard back from that person. I have also called a couple different times and without a single response. My suggestion is that you stay at a different hotel in the surrounding area. I have stayed in others without issue and there are choices. Rather aggravated that I’ve heard nothing from the general manager. I paid over 300 a night for a miserable experience.

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Top rated hotels in Nashville

Searching for hotels near Providence Interiors? Compare room rates and reviews to find your ideal stay.
Hampton Inn & Suites Nashville-Vanderbilt-Elliston Place
3.8/5104 Reviews
West End
Because of the flight time, we arrived at the hotel early in the morning, it should be in the afternoon to stay, the hotel warmly let us first use breakfast for free, let us have a good check in before breakfast, let us rest, jet lag, too Warm
Holiday Inn Nashville-Vanderbilt (Dwtn)
4.3/5110 Reviews
Midtown-Vanderbilt
The hotel shuttle is incredible, Josh is so attentive, it’s a huge reason why we stay here, can’t say enough wonderful things about the service and the employees. It’s our second time here, definitely not our last!
Residence Inn Nashville Green Hills
4.4/576 Reviews
Green Hills
Stayed at this hotel at the end of May 2022. Have stayed at surrounding hotels without issue. This hotel had poor customer service. That said; Front desk staff was nice. The breakfast was excellently managed with staff that cared and kept it clean and stocked. Now the bad. Upon check-in I asked if the rooms Are automatically cleaned or if I needed to request. I was told I would need to request - so I did. Arrived in the room it was warm and noticed thermostat was restricted from going any lower than 68. Contacted front desk for additional pillows and a request to lower the minimum on the thermostat. They said they would work on having that done. Arrived back to the room late that night thermostat had not been adjusted nor had the pillows been delivered. Saturday morning. Headed down and had a great breakfast - already commented above. Stopped by front desk to request again the room be cleaned to make sure they put it on the list which each time I saw them write it down. I also asked for the pillows and for the air conditioner please be lowered as temperatures are starting to get hot in Nashville. Upon coming back to the room late Saturday night nothing had been done - room was a mess no towels no shampoo no soap, etc. Room was warm and uncomfortable. Stopped by the front desk they were very nice told me that I would need to talk to the general manager about the issues. They gave me the general managers card. I then returned to the room and wrote a detailed email to the general manager of which to this day four days later I have not heard back from that person. I have also called a couple different times and without a single response. My suggestion is that you stay at a different hotel in the surrounding area. I have stayed in others without issue and there are choices. Rather aggravated that I’ve heard nothing from the general manager. I paid over 300 a night for a miserable experience.
Homewood Suites by Hilton Nashville Vanderbilt
4.5/5113 Reviews
West End
The location of the hotel is good, you can see Vanderbilt University from the window, and it only takes 5 minutes to walk to Vanderbilt University, including waiting for the red light. The room is clean, comfortable and spacious. It is a suite with a living room. Fully equipped kitchen. The unexpected surprise is that the hotel has a free dinner before 7:00 p.m. The dishes are simple, including salad, cheese, local porridge and fried rolls, etc., but there is free flow of beer and red wine, as well as live performances by singers. It is indeed a city of music hotel. The hotel provides coffee and boiled water for free all day, but there is no free bottled water.
Hilton Nashville/Green Hills
4.3/599 Reviews
Green Hills
Hotel was just okay. Didn’t get the room we booked. Checked in through the app and chose a room but when we arrived the desk agent said sorry the app was wrong. That kind of put a damper on things because we paid and selected a corner room away from the elevator and main hall. We just moved on and didn’t press the issue. Desk attendant didn’t seem to want to make it right and I wasn’t in the mood to argue. We were just grateful we made it there. Room was good but when your pay a fair amount of money for a hotel like the Hilton it really should just offer standard things. Wi-Fi, parking. Room would have been great with a microwave to warm up food. Refrigerator and iron both had issues. Overall stay was good but not sure we would book with Hilton again.
Home2 Suites by Hilton Nashville West End Avenue
4.6/560 Reviews
Midtown-Vanderbilt
Best for families. It has a microwave, a big fridge, and a kitchen sink in the room. Guest laundry is also available.

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