Staybook Hotel Nitya Maharani, Free Airport Pickup

I wanted to enjoy the Big Bazaar, which spreads out to the west of New Delhi Station, while staying in the city, so I chose a hotel in the Baharganj area during the rainy season of July, which was the monsoon season. However, for my wife, who was experiencing India for the first time, the chaos and noise in the city, the mysterious voices and approaches, etc., were abhorrent, and it seemed to be a tiring and harsh time. She muttered that she never wanted to stay there again. On the other hand, since it was my second time, I was able to overcome it with my adventurous spirit. We stayed in the Baharganj area for a total of eight nights. The Godwin Deluxe, where we spent the first five nights, was a decent room that prevented the hustle and bustle of the city, and had a small refrigerator to protect us from the intense heat, and the room facilities were quite reasonable, but the Staybook Hotel Nitya Maharan, where we spent the last three nights, was inadequately equipped, and of course there was no refrigerator, so to be honest, I never want to stay there again. Rather, it was a mistake to trust the name of the Staybook Hotel chain. This is probably a big problem when making reservations online. In fact, it is not on a main road, but ***** a back street, and it seems to have originally been a merchant's lodge. Therefore, many of the staff could not speak English, and we had a hard time negotiating. We had to use the translation function on our smartphones to translate requests for air conditioning (unbelievable facilities that the air conditioning cooler would not start unless you called the hotel front desk), hot water for the shower (this also did not start unless you called the hotel front desk), daily room cleaning, toilet paper, and bath towels. The room we negotiated for was on the fourth floor, but when we immediately pointed out to the front desk by phone that there was no refrigerator, they refused, saying that unfortunately there are no refrigerators in all the rooms. When we requested a hot water shower, we were asked repeatedly whether we wanted boiled water or tea. Since it is hot season, don't you usually use hot water showers? Furthermore, we climbed the stairs on the side to a rooftop without a door, where the staff were sleeping on mats. On the second day of our stay, we left our room key with us when we went out in the morning because we were worried about the room security, but when we returned in the evening, the room had not been cleaned and the sweaty sheets had not been changed. When we complained to the front desk, they replied with a nonchalant look that it was because we had not left our key at the front desk when we went out. We were indignant and found it hard to believe, but we calmed down by asking for a change of bath towels and toilet paper. At dawn on the last day, we were sent off by the front desk staff, and we loaded our luggage into the reserved taxi and headed to Indira Gandhi Airport. The car was small, but we were relieved to hear the driver, who said he had come from Nepal to work, speak fluent English. We gave him the rupees we had left in Nepal as a tip and arrived at the airport safely. We will consider whether to visit the Baharganj area again the next time we stay in New Delhi.