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Holiday Inn Express New York City Chelsea, an IHG Hotel
3.9/5107 Reviews

Holiday Inn Express New York City Chelsea, an IHG Hotel

Chelsea New York|0.38km from The Epic
Must talk about it. Hotel location, service and hygiene, not to mention, anyway, generally pass. The breakfast was really good, things were basically the same every day, and I was tired for six days. By the way, breakfast is free to eat, no matter your room rate includes breakfast, just go down to the first floor to eat, no one cares, no breakfast coupons. What I want to say this time is that the hotel's checkout will not be refunded if you charge more! It was a very irresponsible and unreasonable hotel. Later, under the coordination of Ctrip, a part was returned, and Ctrip helped me to pay the rest. Thanks for Ctrip's support! The hotel received $ 162.76, but in the end it charged me $ 413.41, more than $ 250! The pre-authorization at check-in was only $ 187.76, and the front desk had no objection to the pre-authorization account at check-out. The remaining part was charged without my knowledge after leaving. What is the difference between stealing and stealing? And they are all received by mistake, and some fees are repeatedly collected. Later, with the help and coordination of Ctrip, the hotel promised to refund some of the fees that were repeatedly charged, and the overcharge of the front desk staff caused by their own mistakes was 125 dollars, and it was not refundable! Totally rogue behavior! In the end, Ctrip advanced the 125 US dollars equivalent to RMB and returned it to me. Thanks again for Ctrip's support! Once again, please pay attention to the hotel bill when you check out, including after leaving. Here's the thing. When I checked in, a man at the front desk (later known as Richard) told me that if the twin room was a total of $ 25, I changed the twin bed. Credit card pre-authorization at check-in

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Top rated hotels in New York

Searching for hotels near The Epic? Compare room rates and reviews to find your ideal stay.
Life Hotel New York
4/5102 Reviews
Gramercy
Very compact small hotel, the room is OK, relatively clean, the general Chinese travel more, the Empire State Building or Times Square in the surrounding area are relatively close, the location is good.
SpringHill Suites New York Manhattan/Chelsea
4.1/5107 Reviews
Chelsea
The staff provided bright service, and there was a little problem during the stay, but they upgraded the room saying it was the hotel's fault! The service was so good and the location was not bad, so I was satisfied with the hotel! And most of all, the hotel where the people who stayed happily greeted me every time they met👍🏻 It was so nice. The view was great, so I want to stay again next time!
Hampton Inn Madison Square Garden
3.7/5112 Reviews
Chelsea
This hotel is in a convenient location, the front desk was efficient, and the lobby is reasonably nice. The elevators work well, require key cards (added security) and there were none of the delays encountered at similar properties. The 2 queen bed room was very cramped for two people (more than two would be impossible), and no storage space except for the small closet. I like to unpack my bag for multi-night stays but we had to live out of suitcases and there wasn't even anywhere to put them without blocking the walkway. Decor was dated, with dirty old carpet squares. Bathroom was spacious and clean but with a tiny sink jammed in the corner of the vanity. Beds were comfortable. Hallways were okay but smelled of disinfectant, which I suppose indicates they are clean. Breakfast, the Hampton Inn brand claim to fame, was unappealing and the hot food ran out quickly. The first morning we literally got the last pieces of toast and nothing else. There was no maid service until checkout. The price was moderate by Manhattan standards but not low enough to make these issues acceptable.
Courtyard by Marriott New York Manhattan/Chelsea
4.1/5113 Reviews
Chelsea
The transportation is convenient, the surrounding environment is good, the room is slightly small, clean and comfortable, breakfast is considered self-help, the result is a single point downstairs, each room for 30 nights.
Kimpton Hotel Eventi, an IHG Hotel
4.3/5105 Reviews
Chelsea
This time, Ctrip set up a breakfast-included accommodation for this hotel. As a result, the hotel said that they never provided breakfast. The restaurant downstairs did not belong to the hotel, and the service was not good. Next time you should choose another hotel. If there is a need for breakfast, people must see clearly, many agents can not understand the situation caused trouble, but also charge more, the refund progress has not been updated, the whole process has transferred Ctrip nearly 10 customer service, customer service is very good Just this process. . It is too unfavorable. The time of procrastination makes people worry about this matter abroad.
Martinique New York on Broadway, Curio Collection by Hilton
4.2/5172 Reviews
Gramercy
The Martinique was my first stop in New York. As a solo traveller I was comforted to find out that it was slap bang in the middle of all the attractions I had planned to see. I could walk to Times Square very easily and in the other direction to Chelsea. I probably wouldn’t get the breakfast if I stayed again (it was delicious especially the fruit and yoghurt). There was a charge at the desk when I arrived and I could have used this balance for a breakfast and other snacks instead of paying additional money for a breakfast included in the price of my room. Overall, a lovely place to stay. Great that there was a coffee shop in the foyer to set me up for a day of exploring!

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