rebafmullacc
September 18, 2024
This "Complex" is an absolute PIG STY! Rooms are extremely dirty, housekeeping is non existant. They only change bedding after 7 days! They only change towels after 7 days! The staff are rude and ignorant, you are shouted at when you ask for something - when i asked for a fan as it was 30+ degrees and the rooms DO NOT have air con, Ala (female receptionist) practically screamed in my face - she was having a coffee on shift with her friend and clearly didn't want to be disturbed! When asked for clean towels as the housekeeping staff had taken ours and left us with none, I was told that i had to pay 5 euros! I asked for mine back and I was told they had been left in my room, after proving they wasnt, I was repeatedly told that housekeeping change them once a week, had to pay for them eventually! The shower area is just unreal, cracked tiles, an 80s shower attachment which either burns you or gives you an ice bath! The bed is some sort of medieval contraption that has numerous broken parts. Half the plugs don't work, so you're left with having to choose between electrocution or no charging. I CANNOT STRESS HOW BAD THIS PLACE IS, IM SUPRISED IVE EVEN MADE IT THIS FAR, NEAR DEATH EXPERIENCE PLEASE PLEASE PLEASE DO NOT STAY HERE, THE ABSOLUTE WORST PLACE IVE EVER STAYED! STAFF ARE RUDE AND IGNORANT, CLEANING STAFF ARE AS MUCH USE AS A CHOCOLATE FIRE GUARD!