Via Inn Prime Shinsaibashi Yotsubashi

Via Inn Prime Shinsaibashi Yotsubashi Reviews

Via Inn Prime Shinsaibashi Yotsubashi

1 Chome-5-10 Shinmachi, Nishi Ward, Osaka City, Osaka Prefecture, 550-0013, JapanView Hotel Details
Via Inn Prime Shinsaibashi Yotsubashi
Via Inn Prime Shinsaibashi YotsubashiVia Inn Prime Shinsaibashi YotsubashiVia Inn Prime Shinsaibashi Yotsubashi
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Via Inn Prime Shinsaibashi Yotsubashi Guest Reviews

4.4/5
Very Good
428 review
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(428)
Positive reviews(412)
Reviews with photos/video(133)
Convenient for shopping(94)
Easy to get around(87)
Close to metro(57)
Great value for money(34)
Delicious breakfast(25)
Toiletries were average(9)
Luggage delivery service(7)
Stayed multiple times(6)
Negative reviews(16)
CRISTINA
Twin Room
Stayed in Jul 2024
Family
9 review
5.0/5
Outstanding
Posted on Jul 17, 2024
very good, nice staff, thx. good location, easy going to mtr, aeon and mcdonald
เขี้ยวกุด
Single Room
Stayed in May 2024
Family
7 review
4.5/5
Great
Posted on Jun 9, 2024
The breakfast room is clean and delicious meal New hotel the lobby is on the second floor Besides the yodobauashi subway station the lift exit is opposite the hotel and the inter junction with nipponbashi stations around 5 minute, The underground pathway of subway station have Starbucks ( open until 22.00pm) the beside hotel have McDonald’s, Eion mart open 24 hour It is comfortable to travelling in Osaka because the yodobayashi station in 1 next station to namba station and Shinsaibashi sta too . We can walk to Shinsaibashi shopping street
Response from Property: Thank you very much for choosing Via Inn Prime Shinsaibashi Yotsubashi. We would also like to take this opportunity to thank you again for taking the time out of your busy schedule to give us your feedback on your stay with us. Our hotel is located just a short walk from exit 2 of Yotsubashi Station on the Osaka Subway Yotsubashi Line. It is also a 10-minute walk from Shinsaibashi Station, which has been well received by many of our guests. A 24-hour supermarket is conveniently located on the first and second floors of the hotel. Coupons for the supermarket are available at the front desk. Also, thank you for your compliments regarding the breakfast. We will share your feedback with the breakfast staff and strive to further improve our service. Please come to Osaka again. We look forward to seeing you again. Shinsaibashi Yotsubashi Via Inn Prime Hotel Manager
seth phon
Double Room
Stayed in Sep 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Oct 1, 2024
Location just okay Room is very clean Bad checkout time and check in as it is 10am check out and check in 3pm
Response from Property: Thank you very much for choosing Via Inn Prime Shinsaibashi Yotsubashi. We would also like to take this opportunity to thank you again for taking the time out of your busy schedule to give us your feedback on your stay with us. Our hotel is located just a short walk from exit 2 of Yotsubashi Station on the Osaka Subway Yotsubashi Line. It is also a 10-minute walk from Shinsaibashi Station, which has been well received by many of our guests. A 24-hour supermarket is conveniently located on the first and second floors of the hotel. Coupons for the supermarket are available at the front desk. Please come to Osaka again. We look forward to seeing you again. Shinsaibashi Yotsubashi Via Inn Prime Hotel Manager
Anonymous User
Twin Room
Stayed in Mar 2024
Couples
10 review
4.5/5
Great
Posted on Apr 3, 2024
Cosy and clean environment! Convenient to food near the hotel. Overall, it was a good experience 👍
Response from Property: Thank you for using our hotel this time.We would also like to thank you for your review.If you come to Osaka again, please stay at Via Inn Prime Shinsaibashi Yotsubashi.thank you very much.Via in Prime Shinsaibashi Yotsubashimanager
Hing Chin Hooi
Twin Room
Stayed in Sep 2024
Couples
1 review
3.0/5
Posted on Sep 3, 2024
Check in too late at 3 pm , and check out too early at 10 am , that shows cleaners are insufficient and inefficient.
Response from Property: Thank you for staying at Via Inn Prime Shinsaibashi Yotsubashi.Thank you for taking the time out of your busy schedule to post a review.Thank you for your valuable feedback regarding check-out and check-in.We will share it with our staff.Via in Prime Shinsaibashi Yotsubashi Manager
Hiu Tang
Double Room
Stayed in Jan 2024
Couples
4 review
4.2/5
Very Good
Posted on Feb 7, 2024
A very nice hotel for couple! Location is a bit far from Shinsaibashi main street but still acceptable. There is public carpark just near the hotel and it's quite cheap. (hotel also provide carpark space but more expensive) The hotel room is big enough for us (with a sofa and table is just perfect for us when we having our supper). The staff are also nice and helpful! Definitely will visit this hotel next time!
Response from Property: Thank you for staying at Via Inn Prime Shinsaibashi Yotsubashi Please use our hotel again when you come to Osaka. Via in Prime Shinsaibashi Yotsubashi Manager Thank you for staying at Via Inn Prime Shinsaibashi Yotsubashi. Please use our hotel again when you come to Osaka. Via in Prime Shinsaibashi Yotsubashi Manager
Guest User
Double Room
Stayed in Jul 2024
Couples
8 review
5.0/5
Outstanding
Posted on Sep 2, 2024
Stayed at VIA and had an amazing experience. The rooms were clean, comfortable, and well-maintained. The staff went above and beyond to ensure my stay was enjoyable, providing exceptional service with a smile. The location was perfect, with easy access to local attractions and restaurants. I highly recommend this hotel to anyone looking for a pleasant and hassle-free stay. I will definitely be returning.
Response from Property: Thank you for staying at our hotel. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use. Manager, Via Inn Prime Shinsaibashi Yotsubashi 過日は、当ホテルにご宿泊を賜り、誠に有難うございました。 スタッフの対応につきましても喜ばしい評価をありがとうございます。より一層の接遇を目指して参ります。 今後とも多くのお客様に寄り添ったおもてなしができるよう尽力して参る所存です。 お客様のまたのご利用を心からお待ち申し上げます。 ヴィアインプライム心斎橋四ツ橋 支配人
Twin Room
Stayed in Jul 2024
Family
2 review
4.2/5
Very Good
Posted on Aug 3, 2024
No razor provided Bed and pillow not comfortable, cant sleep well tv reception not stable
Response from Property: Thank you for staying at Via Inn Prime Shinsaibashi Yotsubashi.We apologize for any inconvenience caused.Razors and hairbrushes are environmentally friendly and are available for a fee.There are a limited number of pillows available, but they come in a variety of softness.We apologize for the inconvenience, and we hope that you will consider our hotel when you come to Osaka again.Via in Prime Shinsaibashi Yotsubashi Manager
Guest User
Twin Room
Stayed in Jun 2024
Travel with friends
4 review
3.7/5
Posted on Jul 2, 2024
This hotel is located near the shopping area which is very convenient. However, the air con is a bit noisy.
la.fenêtre
Deluxe Double Bed Room
Stayed in Oct 2023
Couples
2 review
4.7/5
Amazing
Posted on Oct 14, 2023
Great to have Aeon supermarket just downstairs, 24H!! And McDonalds’ too! Room is great and the bathroom is amazing that to shower outside the small tub.quiet area but still walkable to Shinsaibashi. Or take a train for a stop to get off right next to the hotel. Good to start the day with the coffee nearby.
Response from Property: Thank you for staying at Via Inn Prime Shinsaibashi Yotsubashi.We are very happy to receive so many words of praise.We are glad to hear that you had a comfortable stay.Please use our hotel again when you come to Osaka.Via in Prime Shinsaibashi Yotsubashi Manager
Hufait
Single Room
Stayed in Dec 2023
Business travelers
109 review
1.0/5
Posted on Dec 17, 2023
ALL YOU NEED TO KNOW ABOUT THIS HOTEL Travelers, “safe your money” away from this hotel. These losers who works at VIA INN don’t speak a word of English. If you don’t speak Japanese, this hotel will be incapable of providing you with any service because these losers cannot even communicating with you except Japanese. To via inn, Loser Attitude from Front desk: Seriously where’d you guys hire these two piece of sh*t ?! (Check out those 2 clowns from attached) Their service is basically no service with sh*tty English level. They should be “Fire” for the well-being of your future business. If you are not here to serve your customers then don’t call it a place for service because “Service is what you earn”. I am sure these 2 losers don’t speak a word of English when they visit USA but sign language perhaps. Keep that loser’s attitude as you go along your life. I’m sure your mom will be proud of y’all~ My special Lecture to via inn hotel: you don’t go about earning traveler's money by taking that BS service for granted. Travelers come in Japan are not here to learn Japanese. It is absurd that your service does not provide a proper international language - English. Travelers are here to have vocation and not for giving a sh*t for nonsense like this. Ridiculous experience: Upon check-in the via inn hotel, there are 2retarded staff seem to be poorly trained after asking them to check in at an earlier time. The guy stuttered by keep saying ‘passport’ 10times consecutively and after that telling me checkin time is at 3pm. Laugh back at me after I told him to speak clear English. The old ugly lady came by swing that stupid translator to my face telling me that “This is Japan and this is Japan hotel” I don’t get what the fuċk is this old ugly bitċh trying to say? Is she trying to say I’m not welcome to this fuċking hotel because I’m not Japanese or is it because their tiny brain is too retarded to catch up on what I’m saying lol? Otherwise this ugly old ċunt totally sounds like a fuċking loser she basically give herself an excuse for her inability to cope with another language ? Listen ! You retards. You got to learn this fact and mark it in your note. “Language is tool for you to communicate around the world but it’s not there to retain your national pride even more so it’s not an excuse for you to be such a loser not to learn a new language”. Amenity: well this place basically don’t provide any amenities because they’re cheap ****. They want you to go downstairs to grab whatever that they have left over. In comparison with other hotel: this hotel provide only one pillow, one towel, one bath towel, everything they provide they provide in a single unit whereas the other Japanese hotel, even if you rent it as a single person it will still provide you with two pillows that they have they give you double. ** IMPORTANT****** To you as a traveler: Guys if you visit Osaka be considerate when coming to this shi*ty hotel. Their brain is So Retarded they have no space for other language except Japanese. Not only they speak and behave in front of you like a fuċken retard but also they talk **** behind your back. It is almost like gossip and being useless is their only skill. Enjoy coming to this hotel if you’re willing to enjoy what I mentioned above! Good luck^^
Pairwayy
Twin Room
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 20, 2024
Nice hotel with friendly reception, only downside is the check-out time is quite early.
Response from Property: Thank you for using Via Inn Shinsaibashi Yotsubashi.All of our staff members are very saddened by the compliments we received regarding the staff's response. As the customer said, check-out time is 10 o'clock. An extension fee of 1,000 yen per person per hour will be charged.We look forward to using your service again if you have the opportunity.Thank you very much for taking the time out of your busy schedule to post your review.Via Inn Shinsaibashi Yotsubashi Manager
Guest User
Double Room
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 22, 2024
Good location. Easy and convenient. Tidy and clean. Receptionist are nice and polite.
Response from Property: Thank you for staying at Via Inn Prime Shinsaibashi Yotsubashi. Thank you for your compliments regarding our cleanliness, kindness, and politeness. Please use our hotel again when you come to Osaka. Via in Prime Shinsaibashi Yotsubashi Manager Thank you for staying at Via Inn Prime Shinsaibashi Yotsubashi. Thank you for your compliments regarding our cleanliness, kindness, and politeness. Please use our hotel again when you come to Osaka. Via in Prime Shinsaibashi Yotsubashi Manager
Anonymous User
Single Room
Stayed in May 2023
Family
3 review
4.5/5
Great
Posted on May 30, 2023
The environment of the hotel is spacious and clean. The lighting effect is refreshing. The location of the hotel is close to the subway station. Convenient to nearby Shinsaibashi for shopping and dining. It is very convenient to travel to various attractions every day.
Response from Property: Thank you for staying at Via in Prime Shinsaibashi Yotsubashi.We are looking forward to seeing you again.
旅するストーリー
Single Room
Stayed in Mar 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Mar 17, 2024
The staff is a bit cold. The location is nice. Others are fine.
Response from Property: Thank you very much for using our hotel. We sincerely apologize for the inconvenience caused by the staff service despite the good location. All of our staff will share your valuable feedback. We will do our best to be staff who can smile and understand your feelings so that you will feel happy. Thank you for your valuable feedback despite your busy schedule.Via in Prime Shinsaibashi Yotsubashi Manager