Osaka Kita Ward 4-star Hotels

The location is excellent. Airport limousine bus is literally right outside of the hotel (just across the road). It is also very handy to JR and subway and underground shopping. I booked a small room for 2 (unknowingly 😅 there are different area size) The room is small for our luggage but the bed was comfortable, so the size of the room doesn’t bother us as we only need a room for bath and sleep. The only thing which surprised us was the hotel charges cleaning fee of JPY2,000 for room cleaning i.e change bed sheets, toilet clean, rubbish disposal etc, but new towel, rubbish bags and water will be provided every morning on request. Considering the convenience of the location, I will still book in the future but will definitely select a bigger floor area.

Hey! Hotel Monterey Group is a place that we love to stay here in Japan. The amenities, the staff and the place itself are awesome. We stayed on Feb 2-4, 2024 and now back again staying for another 2 nights Feb 8-10 before heading back to our country. Highly recommended. The hotel is near to your go to restos.

Stayed for 2 nights in a twin room during Autumn. Good size comparing to many other hotels of this rate, enough space to open 2 suitcases at the same time. Love the location, easy to find the hotel from train station, it’s just above Daimaru and many excellent restaurants within 10 mins walk. It’s fabulous to get back to my room for a short break between shopping. Nothing is better than staying directly above the station for train travelers. Would definitely stay here again. Thank you.

Convenient access to JR station. Fully shelter so not to worry if it rains. Family Mart is super near. Many food choices there. Hotel check-in and out is seamless. The room is clean. Love the location.

Location is not the greatest as it is not near subway and has no Lawson or Family Mart nearby. Tho appear a relatively new hotel, there are stains on the carpet when we checked in. Leaving a poor 1st impression. However, the DHC shampoo and conditioners are a plus. So are the pyjamas provided. But these are also provided in other hotels. Hence not a hotel I'll choose again so I do not have to struggle with luggages.

Location: In Nakanoshima, there are many art galleries, libraries, and parks, very quiet Transportation: Although it takes ten minutes to walk to the subway, it is expensive because there are free buses to and from Osaka Station Layout: Very spacious, with foyer There is a bath on the 16th floor The room utensils are also very textured

We stayed for 2 nights, near the stations and convenient stores. Wifi service in the 5th floor is very poor, can not use it at all. But not a big deal. The stay was great and staff are nice and accommodating.

Take underpass to Osaka station is very convenient. Hotel is very clean and can do daily housekeeping cleaning. Provided free hot coffee in the morning and snacks in the afternoon. Nearby by shopping malls and eateries. Amenities in the room are available with toothbrush, bottled water, pyjamas, slippers. Got onsen spa, coin laundry and gym.

It was a luxurious breakfast buffet as well as the reputation! The steak, which is also the highlight, is soft, there are various Japanese and Western menus, and all menus are not conquered ... lol. Moreover, when I get up from the guided seat and go to pick up side dishes and return to the seat, I am happy that not only chopsticks but also hand wipes will be renewed. The size of the room is about the same as a standard business hotel. Amenity is abundant. It was a hotel that I wanted to use again, including the kind and polite response of the staff 々!

아마 오사카에 와도 다시는 이 호텔에 올 일은 없을거고 주변에 누가 간다고 해도 추천을 하지는 못 할 것 같다. 위치도, 서비스도, 객실도 어느 하나 좋은 것이 없다. When I checked in it was 8pm, and my room was not assigned, and okay I understood that situation. But when I signed in, the staff show me the room rate about 95,000 JPY. As I remember I reserved the room as 56,000 JPY. So, I checked the Marriott App, but it was changed to 94,xxxx JPY. I cannot understand why. Anyway I found my confirmation email and showed it to the staff. Unless I checked the confirmation I should have paid double. Finally, I got a room on the 5th floor, and the room… it was really disappointing. No view… it was faced another building’s wall. So, I called the reception twice, but nobody picked up the phone. I came down to the reception and asked to change my room to the higher floor or to the better view. The male staff said it was fully booked and no king bed room on the day. Okay, I can understand because it was already 8pm. So I asked him to change the room next day then. But he said it is fully booked again so no more better rooms because the better rooms are for the elite members. I don’t understand what he said because I’ve worked at Marriott hotels at the front desk more than 10 years and never said to guest that ways and I don’t think even he really tried to find a room for me. I saw the OPERA screen when he checked it and I knew he didn’t check the availability. He just pretended to check it. If this hotel is like what he said, I don’t know how many elite members come here, non Marriott elite members should’t come to this hotel during weekend because they will have rooms on the low floor without any view. I didn’t ask one more room, I just asked to change my room. So, it doesn’t matter if the rooms are fully occupied or not.