Osaka Hotels with Wi-Fi

Very expensive but God damn, they really do be hiring people that speak either English or Chinese together with Japanese! And oh my, there are just so so many staff that do! Whether that be front desk, or even housekeeping! The only ones that really don't are the ones in the restaurants or in Melissa (where they sell bread and other good food!) Or the mall downstairs! The dessert lounge weren't too friendly either but they all seem to be extensions of the hotel! Overall, great experience except for the fact that the rooms are indeed tiny and compact cause that's what we booked after all - but aside from that, all the amenities were great, toilet was big and movable in and you really have anything and everything you need already there! Only issue is maybe that some things here are pretty outdated though it's a 5 star hotel! But overall its truly worth the price though I don't reccomend staying all the time unless you wanna burn a hole in your pocket heh! But one great thing is that they are truly commendable in terms of holding events and catering to hundreds of guests for the really really big ballrooms. That's a huge plus.

Staffs were very nice and friendly. Good location and many convenience marts nearby. Unexpected big room and very clean. Welcome drinks with coffee, tea and soft drinks. Few restaurants around the hotel. Easy to get on subway.

Fantastic location - 20 minutes walk south to Shinsaibashi with all the amazing food and little shops. 20 minutes walk north to Umeda with more ‘proper’ restaurants. Service was great - housekeeping and reception desk were fantastic and polite, really helpful with just everything, be it luggage, calling a restaurant to check availability or heating up food from the markets. Room was clean, no issues with anything. Heads-up: bring a power board if there’s more than one traveler due to lack of power outlets in the room - only had one easily accessible.

Hey! Hotel Monterey Group is a place that we love to stay here in Japan. The amenities, the staff and the place itself are awesome. We stayed on Feb 2-4, 2024 and now back again staying for another 2 nights Feb 8-10 before heading back to our country. Highly recommended. The hotel is near to your go to restos.

Stayed for 2 nights in a twin room during Autumn. Good size comparing to many other hotels of this rate, enough space to open 2 suitcases at the same time. Love the location, easy to find the hotel from train station, it’s just above Daimaru and many excellent restaurants within 10 mins walk. It’s fabulous to get back to my room for a short break between shopping. Nothing is better than staying directly above the station for train travelers. Would definitely stay here again. Thank you.

The amenities supply was great, staff at the front desk are great as well, same goes to the location. The only issue we had was that our door is not closed when we came back to the hotel room. We were in shock, so we called the front desk to ask if anything went wrong that they need to leave the door unlocked. However, there was no return call to give an explanation. Probably the cleaner has forgotten to close the door, luckily nothing went missing.

The room was great as it is walking distance from shinsaibashi subway station. There are 2 timing of bus shuttle 7:05am and 3:05pm to Kansai International airport. It is not free as it cost 1600 yen per person. It can be purchased at the kiosk machine besides the check in counter. Walking distance to Daimaru where you can get sushi, Ramen, takoyaki etc at basement 1. Quite convenient overall

The location is unbeatable, multiple convenience stores around, 7-10min walk to Dotonburi and various stations, lots of restaurants and quiet streets at night time. The hotel also has a cafeteria with free tea, water, melon soda, coca cola and other refreshments that are available 24/7. The room itself is simple but very comfortable and has everything you could need. Rooms are cleaned daily and amenities replenished too, even if you opt out of cleaning by sticking a ”Do not clean” magnet on the door, they then put everything in a bag and hang it on the handle. The staff is mostly professional, speak decent English and the check-in/out process was easy. Where it loses points is due to the following: On one of our big days out exploring, we came back to the hotel at around 8PM. The Front Lobby was filled with a big and disorganised Chinese group/family of 12-16 people who were scattered throughout the lobby. They did not all have a hotel key card, I know this because there was an employee by the escalator using his key on the elevator to send up them to their rooms. So my girlfriend and I got our keys out, got to the front of the other elevator and showed our cards as a way of gesturing if we could go up. The employee rejected us and we got the idea that we had to wait. Now I don't know about you, but I don't see why I need to wait for something that isn't my problem. Their lobby was littered and the tourists were being loud and screaming at eachother from across the room. We were not going to wait. Line them up in front of one elevator and use the other one for people who are entering and exiting, and if no one is entering and exiting, then let them use both elevators. Such unprofessionalism. We decided to leave and go for a walk and kill time at the local convienience store, but it definitely ruined our day and experience with the hotel. Another reason is I asked if they could make a restaurant reservation on my behalf, the bird cafe that I wanted to go to had a registration and booking process that was not friendly for tourists. It required me to write my Japanese Name for some reason, as well as phone number. The hotel said they could not make such reservations for me. I ended up walking in and was lucky it was a weekday and it wasn't as packed. Also be sure to check how many adults is listed on the room you plan to book, I didn't check properly and mine said 1 Adult, even though it fits 2 and the amenities were stocked for 2, this mistake of mine cost me 14,000yen (2000yen a day) because I had my girlfriend with me.

It was such a lovely experience. The room was pretty huge, enough space to put our luggage and unpack and repack our things. The level of cleanliness was also very good. The staff were very helpful and nice. They even have luggage storage which was pretty safe and secure since we came earlier than our check-in time and we still wanted to explore around Osaka after our check-out so the luggage storage was very useful! The location was amazing - right at the heart of Dotonbori and really near the Glico sign! We will definitely come back again.

The room was very nice. Staff also helpful and warm welcome. The location is about 6 minutes walk from Namba station. I love the amenities. I love the style of decoration. Room is more spacious compare to Japanese standard room type. Bed, Pillow and Blanket were superb. Wanna take home all.