Hotels near Diefenbunker Underground Garage in Ottawa

Our family of 4 needed a hotel near the airport between connecting flights so our expectation was not high. We always had good experience with other Hampton Inns so this was just an easy choice, assuming a known quality hotel and also close to the airport. The Good about this hotel - 1. close to airport 2. free shuttle (details to follow) 3. has a couple restaurants just across from the parking lot if you don't want to venture out too far 4. check-in was quick The Bad - 1. Free shuttle only starts at 6am so if you need to catch an early flight you'll need to find a taxi. In our case, we had to pre-book a taxi the night before because we needed to get to the airport at 4:30am. 2. The hotel shuttle was just a plain white van with no signs indicating it's for Hampton Inn. Driver was not in any kind of uniform and when I knocked on his window trying to inquire, he came out and yelled 'What's going on'. Well not exactly what I expect a hotel shuttle driver to identify himself that way. When I asked if he's from Hampton Inn the answer was yes. But in retrospect any random guy can give me the same answer and we just kinda need to trust that driver that he's a legitimate Hampton Inn shuttle driver. The whole short trip to the hotel we were wondering if we would end up getting mugged. Just not a good feeling and I think the hotel can handle this a lot better, how hard is it to give this driver an uniform with a hampton inn logo, or print a hampton inn logo on a piece of paper and put it on the dashboard. At least something to make your shuttle and driver look a little bit more legitimate and make your guests feel a little bit safer. 3. As mentioned earlier we pre-booked a taxi to pick us up at 4:15am, turns out the front desk forgot to book it for us. When we got down to the lobby and looked for the taxi, that's when the front desk guy realized he forgot about it. So we waited for another 10-12 mins for the taxi to come. (taxi fare from hotel to airport was less than $20) 4. Not all electric outlets are working, in our room the one attached to the side table lamp didn't seem to work. Had to search high and low to have enough outlets to charge 4 phones and 4 apple watches. The Very Bad - The mattress was the absolute worse, I have never stayed at a Hampton Inn that have mattresses that dip down about 2 inches and with no support whatsoever. I'm not a big person, but my husband is so the whole night I was sinking and rolling to my husband's side. All I needed was a few hours of sleep between flights and I could not get that because of the mattress. Tossing and turning the whole night and could not find a good position. My back was hurting the next day like I was sleeping on an absolute garbage mattress the night before. We did not use the free breakfast, coffee wasn't ready during our stay, no other amenities were used. The poor rating is given based on the fact that everything we needed for a short stay in this hotel fell far sho

overall stay was completely good but this building does not have free parking, they charge you 22 dollars for underground parking or outside parking as well and no security for car they said car parking is always at owner's risk. thats only a negative point otherwise room was clean, no disturbance, breakfast was good.

We chose this hotel because we were going to a concert and it was so close we could actually walk to and from the venue!! It is also still close enough to take a short Uber ride to local malls and restaurants, not to mention an Outlet mall only a very short walk away. The hotel itself is very busy, but clean and the staff were very friendly. The complimentary breakfast was mostly good, we'd give it an 8 out of 10. Our overall experience was great and we will stay here again.

Stayed at the Novotel for a week in early Feb 2023 while attending a conference at the nearby Westin. I booked for a really low rate through hotwire. After a pleasant check in I was excited to come into a very large on the 8th floor with a separate seating area and a very large TV. Room was pretty clean although when packing up before check-in I found some items under the bed that did not belong to me. Location was perfect, right across from the Rideau Centre and the Westin/Conference Centre and within a short walk to the Parliament Buildings, Sparks Street and Byward Market. My only compliant is the walls must be paper thin as I could hear the ding of the elevator and conversations in the hall from my room. I was also there a four hour during a power outage in the evening. I assume the outage was unscheduled but there was a lot of confusion and no one at the front desk when it occurred. The hotel shares a building with a DND office which made it confusing leaving the building by the stairs as the stairway lead to a entrance that read ”DND property alarm will sound”, it took awhile to figure out how to exit by the stairs.

Overall this hotel is of good value with the cleanliness and proximity to downtown Ottawa. The hotel was opened to business in 2019. I redeemed from my Aeroplan for the 2 nights stay, and I paid $25/night for parking. Room - The room itself is clean with quite spacious bathroom. It is equipped with small fridge and there’s a microwave over the counter which is good. Amenities - it has a swimming pool and it’s clean with the adjacent patio and you can go outside which is good. It served complimentary breakfast with good selection of food. Plenty of seatings within the dinning area. Parking - OK but a bit tight in the parking stall however even it’s quite fully booked we are able to find parking. While we stayed I’ve found it interesting cleaning wasn’t done during the first night. The attendant made a mistake to our room and we ended up knocking the wrong room but it was an honest mistake I believed. What I’ve found it interesting though is right across diagonally across is a homeless shelter so just be prepared across the corner of the stress diagonally there’s a homeless shelter and be prepared for that. It didn’t bother me but you may end up having the room view of that depending on where your room is located. I’m sad to see so many of them and especially during the pandemic still seeing them on the street is a hit heartbreaking for me. This is a relatively new hotel and suitable for family and I’d recommend.

Good standard hotel with very friendly and helpful reception staff. If you are driving it is a great solution to visit Ottawa.

The location is very good, very close to the University of Ottawa and the supermarket. The kitchen is large in size and the facilities are very convenient for cooking. The lobby and the room have a sense of time

The service is very good, the room is very large, the hygiene is very clean, the kitchen utensils are very complete, the living room sofa can sleep, the night is very quiet, it is a very good choice.

We only stayed for 2 nights (Thursday and Friday), and HIGHLY recommend for the rooms. The included breakfast is ridiculous. The breakfast room needs to be double the size to accommodate the number of guests that are trying to either - get their breakfast OR try and find a table to eat their breakfast. The model they have is NOT efficient for how busy this hotel is. Toast your own bread (it takes 3 times through to get it a bit brown) and make your own waffles?? no no no. When there are 20 people lined up, have your staff make a batch of toast and a batch of waffles and put them in warming trays. Just my thoughts. We would stay again, but would skip the breakfast and head to Denny's.

• The Motel Adam Report (G-town, QC @ Feb. 2022) Cons: icy parking lot; not a kitchenette w/ stovetop for that price ($3,200/month); 2nd door lock sticks a lot, which is obvs dangerous re 🇨🇦 terrorism; washroom cabinet design flaw —＞ no handles + slams shut; handicap bar taking space @ an already too-small shower makes it exceptionally difficult for someone severely disabled to shower @ that too-small washroom; incl. brekky incl. *untoasted* bagels directly from the pkg (w/out even toasters @ the rooms) (!); hotel necessities not accessible for the guests, which should be common Covid practice @ 2022—guests should NOT have to ask; TV remote often didn’t even work (ex. try to adjust volume & the cartoon network appears, repeatedly); temp gauges fluctuate a lot, require frequent adjustment; someone STOLE our DND sign; hotel staff shovelled front walkway loudly @ 8am @ a Sat.; wifi sign-in requested repeatedly & then didn’t work AT ALL 1 day; a different day, all the water was orange (sink, tub, ‘n’ toilet); snowplow beeping loudly & repeatedly @ our parking lot @ 5am @ a Sat.; water @ entire hotel (or city?) went kaput morning day checking out (when we were rushing anyways—disability); key expired day we were checking out before that, when we were rushed, esp b/c of water issue The insisted-upon-by-the-motel-owner-visiting-our-room-w/out-warning-&-even-coming-inside-(!) “cleaning” EVERY DAY W/OUT EXCEPTIONS: put 2 dirty towels there + NO soap (took ours w/out stocking) + ignored our simple safety/disability request re *not* uncovering the window (but crumpled the note it was on); then it was done inappropriately differently each day, often taking our soap w/out replacing it + putting both toilet seats UP; had to go no matter what—even day experiencing intense disability flareups; stole at least both soap & Kleenex instead of stocking those; tossed our note once; evidence of our stuff being touched for NO reason; our DND sign was stuck to the wall using our post-its once, suggesting a more personal B&E; evidence of our stuff being stolen, including from the fridge—so we stuck a “do not open” sign there & then the motel cleaning staff put a long, curly hair in there… Pros: motels are preferable re not requiring a mask (‘cept @ lobby of course) + less crowding; windows easy enough to cover sufficiently & door easy enough to wedge closed; microwave; decent shower water pressure; toilet doesn’t break (til day before we relocated); dressing area