Hotels Near Plaza Nueva Esperanza in Panama City

Panama House was exactly what I was looking for during my 24hr layover in Panama City. I rented a single private room, though dorm rooms and larger private rooms were available. The very kind woman (I’m terrible with names, or else I would name her) who operates the B&B with her family was extremely helpful to me as I was not well prepared in planning or preparation for my layover. My flight arrived late in the evening and customs took forever, but I called and the woman confirmed I could arrive anytime and assured my check-in would not be troublesome. Luggage lockers were not available in Terminal 2 of PTY, but Panama House very kindly allowed me to leave my bags safely in the B&B while I went out and traveled. I also needed help decided what to do in my short time, and i was on a budget, so the woman at Panama House made recommendations on affordable sightseeing and the best means to get there. Check-out is at noon which was great because I went and hiked in the Metropolitan Natural Park and ate lunch before I had to Uber back to check out. The location of the B&B is great because it is not in the super highfalutin part of town where traffic is a mess, and it centrally located where an uber could get to all the major sights in the same amount of time (Metropolitan Park, Old Panama, Casco Viejo, etc).I wish my layover and time in Panama was longer so I could explore more of the city and experience the great amenities of Panama House including the game room, exercise equipment, outdoor lounge area (cover and uncovered), BIRDS, etc.

We stayed here for 5 nights to be able to acclimatise to the weather in Panama. We got a room with windows to the floor, which gives a nice touch for the view over the city. The room is ok, spacious, but worn out. Specially the bathroom is in need of a make-over. The beds were mixed, one had a good mattress the other a soft one with a dent in it. Wifi worked very well. Very friendly staff. My main reason for 3 starts is that this hotel advertises itself as adhering to Planet 21, (link to Accor Planet 21 site removed  ) meaning amongst others that they are reducing food waste. Well, have a look at the pictures here and you'll see that a small portion of jelly is in a plastic cup, the abricot jam is in plastic, the butter is in plastic, and the youghurt as well. The third picture shows you the waste after having had breakfast... I know I have a sweet tooth ;) So, not really planet 21...

1) First 3 nights, pool was closed for renovation. Reception said ”No pool available”. Only this, I thought, the pool was completely closed. On the forth day, I saw, guests were swimming. I asked the reception. ”Yes, you can swim”. Why the reception could not inform us only 3 days closed? 2) No towel after cleaning. Also first 3 nights. I thought that the clean team forgot to leave it, but it was not forgetting, but not ready. Towels were delivered around 19:00 first 3 nights. I called the reception every night and they said ”We inform the responsible staff” and waited for hours. Why reception didn't answer ”Towels will be delivered around 19:00 today” or advised us for delay delivering in advance? Then I didn't have to call the reception every day. Anyway, I had to wait to take shower till 19:00. Outside was 30degrees, and I wanted to take a shower immediately. 3) Weak WIFI. WIFI at Reception was with 96 Mbps, however, room at the door was 14 Mbps and at bed, no signal anymore. At desk also 2 Mbps or no signal. It's impossible to watch streaming like Netflix or web meeting. Also no smart TV. 4) My room card key was invalided every day. I had to go to the reception after back to the hotel (Elevator works with valid room card key). If no guests are at the reception, it takes soon, but one day, big group was there, and I had to wait more than 10min or more. I had a take away food, and it was no more warm when I was back to the room. 5) They asked me an advance payment even flex rate booking. They need cash? 6) No refrigerator in a room.

Excellent choice in Panama City, the rooms are perfect, neighbourhood is great with endless number of restaurants. Continental breakfast is amazing. We stayed here for 10 days, however 1 single issue did confuse & upset us: Here was the scenario explained to them: - 10 nights of stay - guest A&B stayed for the first 6 days. - guest A alone 7th day - guest A&C the last 3 nights. Told them upfront that 1 guest leaves & another will join later. They charged $27.5/day, admin fee to change a guest name!? This was after suggesting that we cancel with Trip.com & rebook again with the correct names. We told them it doesn’t make sense to do that & it was disappointing that they couldn’t offer any solution to a customer who just gave them 10 days of business & being a Riu Class member loyal to this chain.

The room was very comfortable and the room was very comfortable. Finally, on Saturday night there is regularly a musical evening, there was techno evening up to 3 a.m. and it is heard everywhere in the hotel, even when you have a room on the other side of the party .... There are certainly better price quality ratios The area is in the old town of Casco Viejo and is a spectacular area for the lives of the Panama people.

My friend and I stayed here for 3 nights in December and we booked our rooms using booking.com. As a travel agent I know that direct bookings are always better but the rate found on booking.com was much better. When we got there, the reception staff (Clarence I believe his name was) did not want to honor our room, stating that even though there was no way our room description said ”bay view” because those rooms arent offered on booking. com so I pulled up my reservation and showed him exactly what the description of the room we paid for was, a Sea view. He was very argumentative and his lack of professionalism was even noticeable on the way he dressed. I really didnt even think he was the receptionist, I though he was maybe doing some repair or something behind the desk. After a few minutes back and forth, we finally got our sea view room which to my surprise it was very clean and spacious. The decor was nice and modern, it looks like they invested money on updating the rooms and hallways but the hotel itself needs a lot of work. This hotel was built in the 60s and it shows! the a/c units look rusty and moldy on the outside, the restaurant decor looks so old and the pool deck, although nice, it could use a little TLC. Overall it was an ok stay, I wouldnt stay there again despite its good location.

Had a one night stay recently. For the price, the location wasn't bad at all. It's safe with many restaurants nearby in walking distance. Not too far from the attraction especially Uber is inexpensive in Panama. The staff was excellent. Friendly and attentive. The bed was very comfortable. TV had a good variety. Most hardware in the room is new. Room was quiet. I had a good night rest. Now on to the not so great part - the hotel was fairly new. and the construction is really quite shoddy by US standards. 1. it's a 9 story building but they didn't appear to have built an internal water circuit. so when you turn the shower water on, find something to do - brush your teeth, etc. it'll take a good at least 5 minutes for the water to warm up. once it's warm, the shower was comfortable, but while I was waiting, I debated if I should get dressed and/or call the front desk. 2. the shower doesn't drain well because the marble floor was built too flat. so if you shower for more than 5 minutes, it floods half the main bathroom. there is another draining hole at the corner of the main bathroom but again, the surface was too flat to drain. 3. the shower head does not stay on the handle - completely due to bad workmanship and not allowing enough space. 4. the lobby restroom foam ceiling panel fell on my head as i opened the door. (no one was injured). so for one night it was fine. but i'm not sure if i would want to stay there for multiple nights or with a family. it's a shame because it's a fairly new hotel.

This hotel I have recommended to a friend of mine. I am happy my friend was satisfied. I think the price is good and the area. If you want to save money and still be in the city I believe this place is good for the price. It is very clean They have a friday next door. It is very close by from Albrook and Dorado Mall It is very easy to get an uber or taxi. You can even walks to coffee stores and some restaurant.

I stayed only one night in this hotel, the infrastructure is dated, mirrors in the bathroom have black spots but the worst is no hot water in the shower. The basin had hot water but in the shower it was cold. I reported it to the front desk who said they would have someone look but that never happened. The staff were friendly, the breakfast buffet was nice but the hotel rooms really need a makeover. With so many other hotels in the vicinity, I moved out of the Crown Plaza and into another hotel chain nearby

After reading multiple reviews we decided to book the Balboa Inn for a one night's stay before flying to Bocas Del Toro from Albrook Airport. There was nothing to suspect that the place we were booking was anything out of the ordinary small hotel. However, as our Uber drove through an obvious housing subdivision we wondered what we were in store for! We eventually realised that the ”inn” was half of a duplex house! OK, no problem, it's only for one night after all. We were greeted by William at the front desk - very friendly and showed us to our room. Upstairs with two heavy suitcases wasn't fun, but okay. Our room (I had requested a Queen sized bed) was very plain but clean. We had a queen bed plus a single. The bed was comfortable but dressed only in a bottom and top sheet - the air conditioning sounded like a plane taking off, but it was too hot not to have it on overnight. There is a lovely small pool in the garden area which was refreshing. The room was not particularly sound proof but we slept reasonably well. We walked to a nearby restaurant (more of a bar and grill) for dinner which was delicious (Balboa Food Court). My rating of 3* was more about the facilities and the quality of the premises than anything - good value for the money and good location for ease of access to Albrook Mall and airport but you can do better in town.