Conrad Manila Reviews

The hotel is right next to SMX, which is super convenient for attending exhibitions – just a less than ten-minute walk. In the evening, you can catch a stunning sunset over Manila Bay. There are plenty of malls nearby, making shopping and dining very easy. The hotel facilities and service are excellent. However, if you're a light sleeper, you might want to avoid the Bay View rooms because there's an amusement park and a main road in front, which can be a bit noisy. Plus, the blackout curtains aren't the best.

Our stay at Conrad Manila was truly one of the most relaxing hotel experiences we’ve had. What made it even more special was seeing how much my father genuinely enjoyed the stay. Compared to other hotels we’ve been to that sometimes felt overwhelming and too busy, Conrad gave us a calm and peaceful atmosphere that made us feel comfortable from the moment we arrived. The service was excellent, the ambiance was elegant yet very relaxing, and everything made our stay feel memorable and stress-free. Definitely a place we would love to come back to.

Probably one of the best stays I’ve ever had. The employees were very friendly and very accommodating. My top choice whenever I come back!

Very good. You can see Manila Bay, and there are shops and restaurants right inside.

The staff are accommodating and attentive. The rooms are nice and clean. The breakfast is also good but no enough variety. The location is great and many restaurants to choose from.

The hotel is quite clean, and the location is especially convenient, with the SM Mall right downstairs. Although there's no bathtub, the decoration is new, and they also gave a cute little cow plush toy. Overall, it was a hassle-free stay.

We went for the pyromusical. This room type has ome of the best view for the fireworks✌🏻✌🏻✌🏻 staff are very helpful and friendly

Our stay at Conrad Hotel was a very pleasant experience. The room was comfortable, elegant, and perfect for a relaxing stay. The weekend breakfast buffet turned out to be a nice surprise. Since the hotel seemed fully booked, probably due to the expected opening of the Pyromusical event, breakfast was extended to the C Lounge instead of being limited to The Brasserie. The C Lounge actually made the experience better, as it was more spacious and even had live saxophone music, which added a nice touch to the morning. We also appreciated the Conrad stuffed toy and the birthday cake, which was a thoughtful and charming touch. Overall, it was a comfortable and enjoyable stay with the quality service expected from Conrad.

With regards to cleanliness, it was because the floors looked dirty due to scratches or maybe grout which I understood is inevitable. I love that they have a Text Concierge Team ensuring our stay with them was perfect. This is a nice strategy especially for people who doesn’t like talking on the phone because they’re literally a text away. I’m coming back for sure! Thank you for the warm welcome 🫶🏻

This hotel is phenomenal! From the moment you arrive you are treated like royalty. Staff greet you at every step and guide you to reception. The Lobby smells divine and check in was a breeze. Then we were guided to our room, which was beautiful. Huge bathroom, with lovely products. Comfortable bed, enormous windows that for us overlooked the bay. The executive lounge is well worth the extra money. It includes breakfast area (which is nice, but not as huge as the buffet breakfast), afternoon tea and cocktails and canape in the afternoon. The pool and gym area were sensational as well. Direct access to the Mall of Asia, which was great for us shoppers. The buffet breakfast was the biggest and best selection I have ever seen. This hotel would have to be my favourite I have ever visited. Could not recommend more highly, worth every dollar and I will definitely always be staying here shen visiting Manila.

The staff were generally warm, friendly, and accommodating, which we truly appreciated. However, we did have some concerns with housekeeping. The room did not seem to be cleaned thoroughly. The bathroom sink was not properly wiped down, and the mini table in the living area still had chocolate stains even after housekeeping. The bedsheets were also not changed despite the proper indications being in place. The bath essentials were almost empty when we first used them, and although we left a note requesting refills, it would have been better if this had been checked proactively. The amenity kits also felt a bit lacking. On a positive note, our experience at Conrad Spa Manila was the highlight of our stay. It was truly worth the splurge and the best thing we did during our visit. We hope this feedback helps improve the overall guest experience.

So nice and clean, very friendly staffs and excellen service

The hotel's location is excellent, right across from Manila Bay. The rooms are clean and tidy, and the hotel staff are very friendly and helpful. The breakfast buffet offers a decent variety, and the dinner buffet is quite extensive. It's a bit on the expensive side, though.

Always love staying at Conrad. Lounge access was a nice addition to our stay. But hope they extend cocktails at least until 9 pm. Nevertheless, our stay is as always exceptional with super great staff.