APEC MANDALA MUI NE SG CONDOTEL

This is the worst service hotel I have ever stayed in, bar none. The public reception is 500 meters away from the room. And the front desk doesn't speak English. If you ask them, they will always ask you to wait, saying that the housekeeper will come to pick you up. After waiting for nearly an hour, no one came. The front desk said that the housekeeper's phone number could not be reached. Later, we found a friend who could speak Vietnamese and asked the front desk, and we were told the truth and asked us to find the building by ourselves. After finally finding the building, there was still no front desk, so I could only wait, then contact my friend in Vietnam and tell the hotel housekeeper to come find me in the lobby. When I see a person, I go up and ask him if he is the housekeeper, let alone a second person. When I met the housekeeper, there was no need to register the room. He gave me the room card directly. Is this legal and safe? I searched all the switches, but the light in the cabinet facing the ship couldn't be turned off. I didn't know which switch was broken. It was so hot in Vietnam that I couldn't cut off the power, so I just turned on the light and slept all night. Not to mention the trouble, I couldn't sleep well. I wanted to change rooms, but there was no way. I couldn't get in touch with anyone. Ctrip said that they would help contact me, but they gave up after one night. This place is very remote. Unlike China, Vietnam has very poor mobile phone network. There is no WIFI in the hotel, which is like losing contact. It is strongly recommended that Ctrip remove this hotel from its shelves and prevent Chinese people from stepping on it again.

There is no room cleaning service. I recommend staying for one night.