Hotels in Chamkar Morn, Phnom Penh

What a nice clean cheap hotel.. Front desk staff speak good English and are very helpful. Breakfast was ok and acceptable . Rooms were clean and well maintained. I always check the filter in the AC and this was clean. Most small hotels it is dirty. I would definitely stay here again.

The room was very clean and the front desk staff was very friendly. Because it is a Chinese hotel, there are many Chinese people. There are also Chinese restaurants nearby. This was a very good experience. I will choose to stay here again next time I travel.

Hotel was very good the first time around I had to come back again. This will be my go to place whenever I’m in Phnom Penh

An unfortunate experience, I found myself in the worst situation dealing with M Residence, as on the day of my check-in, the Sale Manager Vincent neglected to inform the receptionist about my booking, and instead of booking online for a fair rate, they wanted to charge me 50 USD per night, when it was only 24 USD online. Because the receptionist was new and unfamiliar with the process, she had to validate each step with her manager. It took me 45 minutes to check-in. The whole thing felt sketchy because I had to pay 130 USD with tax instead of 72 USD online with Airbnb small tax it would have cost max 86 USD if I recall. Anyway, I paid and received a very small room with hardly working air conditioning and filthy elevator. The swimming pool was breaking apart, and it appeared that the structure was inadequately maintained. There was no pool attendant, and no PH and CL analysis of the chemicals in the pool was available. The entire establishment is a shambles, and they definitely lack hospitality skills. Anyway I shared some information about my experience with the Manager who told me “The staff are so bad” I wanted to react and tell him that he should invest in training them but I could see there was no point in telling him has he clearly do not hold any sense of hospitality skills… The day before my departure I contact the “Receptionist Supervisor” and asked if I should do my check out now to collect my deposit back as I leave at 5:50 am and she informed to not to worry there is 24/7 staff at the lobby. Of course, the day of my check out there was no staff at the lobby to proceed my check-out so now they are ghosting me over 30 USD refund. In addition to all of this I intended to do a collaboration with the Sales manager upon my arrival a discount or free stay over some pictures which they gladly receive but never gave me proper feedback nor a compensation. M Residence is a disgrace to the hospitality industry in Cambodia. Their unethical practices and scams are not the way to conduct business.

Overall a comfortable and great value stay! The view from the room was amazing, I loved seeing the sun rise or watch the sky turn dark as the city lit up. As long as you're not too freaked out by the small cockroaches that will come out at night. Anyway I solved the issue by buying ”trap a roach” kits from Mr DIY at AEON mall, it was highly effective. Self service washing machine, microwave and toaster oven available at level 29. The swimming pool, steam room and gym was amazing at level 39. Note you are not allowed to wear the bath robe there, you need to be covered in your own clothes and change there. You need a separate access card to enter. Note u can change lifts at level 3A from the mall to reach level 28/29 too. There is a convenient Chinese supermarket at the ground floor of the mall, and you can easily get many things. Food delivery has to be collected from the ground floor, as building security won't allow them to go up, but not an issue. Remember to hang housekeeping tag outside the door if you want them to clean the room.

I booked for a 3-bedroom suite good for 6 pax but we were 8 in group so we paid additional 25$ each for excess person. We were also advised to deposit 100$ upon check-in. (But no one advised me thru email or call from hotel or Agoda. Good thing we had cash. I don't know if the deposit is mandatory to all kind of bookings to them.) Room was spacious and have laundry area too. Complete kitchenette available for use. However, 1 AC need some cleaning coz air coming out is useless, super hot! Some light bulbs are busted also. Pool and Bar area is on the 13th floor. Water is clean. The view from it was nice also. I hope they put more signage around the pool area for reminder since it's a rooftop pool. Upon check-out, the hotel was very strict about cleanliness. We were charged 21$ for a bathroom rug STAIN that they cannot remove! AMAZING! (We got the rug for memorabilia. 😂) So if you will book in this hotel, inspect all the towels or rugs before using it, look for stains, or might as well bring your own if you don't want to be charged. I do hope their policies was clearly explained on the booking sites. Btw, the hotel phone number in Agoda is wrong. No one answers. Google their hotel name and you will find the correct contact numbers. 😉 Overall, 7.7/10 rating.

Excellent apartment hotel with super service minded staff! The hotel seems brand new with all the advantages which comes with this. Big room and nice bathroom. Modern amenities. Laundry machine on the balcony. Big fridge with freezer. Big and modern television. Rooftop pool and super modern gym with lots of different equipment. The gym also has AC and the possibility to air via windows so it makes the training session comfortable. The review is given a little lower on LOCATION, but this is based on the fact that it’s about 3-4 km from the palace and all the sightseeing points there. It’s within walking distance to several markets and the Tuel Sleng Museum (1,2 km). After all it is in the city center and it’s super easy to go by tuk tuk. There are several restaurants in the area around the apartment hotel. The staff is very friendly and service minded. They provided a smooth check-in and were very helpful during the stay. Parc 21 Luxury Boutique hotel is highly recommended.

I love that they have foosball table, pool, and billiards table on the lobby. I also love that they have menu inside each rooms probably much better if they have phones too so they can just give you your order but everything is good and it's cheap too. Thank youuu.

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We went to Phnom Penh for business trip and decided to stay in this hotel. The location of the hotel is great and convenient. Many restaurants and entertainment activities are available nearby. The only downside of this hotel was that the room is quite small. Everything else is good for me.