kana international Hotel Reviews

Response from Property: Dear customer, thank you for your strong support to our hotel. Your encouragement is the biggest motivation for us to strive to provide customers with a better hotel experience. I hope everything goes well for you and you have a happy life. welcome next time.

Response from Property: Thank you for taking the time to provide feedback on our services. Our hotel has received thousands of customers since its opening for many years. We have been committed to providing warm and thoughtful service to every guest, and have received recognition and praise from many customers.However, we deeply regret to learn that you did not have a satisfactory experience during your last stay. We attach great importance to the issues you mentioned regarding service, room facilities, sound insulation, and breakfast. We will also review and improve the issues you mentioned, striving to achieve 100% customer satisfactionWishing you a happy life!

Response from Property: Dear Guest,We are deeply saddened to learn that your stay with us fell short of your expectations, particularly regarding the facilities, air conditioning noise, and the quality and variety of breakfast options. We sincerely apologize for any inconvenience or discomfort you experienced during your visit.Regarding the facilities, we take your feedback very seriously and have already initiated a thorough review and maintenance plan to ensure that all amenities are in top condition. We strive to provide a comfortable and enjoyable environment for all our guests, and we will work diligently to address any shortcomings.The issue of excessive noise from the air conditioning units is unacceptable, and we apologize for the disruption it caused to your rest. Our maintenance team has been instructed to inspect and adjust the systems to minimize noise levels, ensuring a peaceful and restful atmosphere for our guests.We understand that breakfast is an essential part of any hotel stay, and we regret that our offerings did not meet your standards. We have taken note of your concerns and are working to enhance our breakfast menu, both in terms of variety and quality. We aim to provide a diverse selection of high-quality dishes that cater to various tastes and dietary requirements.Your satisfaction is paramount to us, and we appreciate your candid feedback as it helps us identify areas for improvement. Please know that we are committed to making the necessary changes to ensure that future guests have a positive and memorable experience.We would like to extend a heartfelt invitation for you to consider staying with us again in the future, when we hope to demonstrate our commitment to excellence and make amends for this time. If you have any further questions or concerns, please do not hesitate to contact us directly.Once again, we sincerely apologize for any shortcomings during your stay and thank you for bringing these issues to our attention.

Response from Property: Dear customers, thank you for your strong support of this hotel, your encouragement is our efforts to do a good job in the customer experience of the biggest driving force. I hope everything goes well with you and your life is happy. Looking forward to your visit again!

Response from Property: Dear customer, thank you for your strong support to our hotel. Your encouragement is the biggest motivation for us to strive to provide customers with a better hotel experience. I hope everything goes well for you and you have a happy life. welcome next time

Response from Property: Dear customer, thank you for your strong support to our hotel. Your encouragement is the biggest motivation for us to strive to provide customers with a good hotel experience. I hope everything goes well for you and your life is happy. Looking forward to seeing you again

Response from Property: Dear customer, thank you for your strong support to our hotel. Your encouragement is the biggest motivation for us to strive to provide customers with a good hotel experience. I hope everything goes well for you and your life is happy. We look forward to seeing you again.

Response from Property: Dear customer, thank you for your strong support to our hotel. Your encouragement is the biggest motivation for us to strive to provide customers with a good hotel experience. I hope everything goes well for you and your life is happy. We look forward to seeing you again.

Response from Property: Hello. First of all, we would like to express our deepest apologies for the dissatisfaction and disappointment you experienced during your stay. Your feedback directly points to the current challenges our hotel is facing and areas where we urgently need to improve. The construction of our hotel was already before the epidemic, but we continue to maintain and upgrade the facilities every year. We admit that some details may not have met your expectations, and we are deeply sorry for this, and will continue to increase investment and speed up the pace of transformation, hoping to present you with a new look as soon as possible. Regarding the authenticity of positive reviews, we always adhere to the principle of honest management and respect the true feelings and evaluation of every guest. We know that good reputation is the cornerstone of a hotel's survival and development, so we will never use any improper means to gain good reviews. Of course, we also understand that everyone has different evaluation standards and preferences, so differences will inevitably occur in evaluations. We humbly accept your negative review and regard it as motivation to move forward. Regarding the breakfast time, we do set the breakfast time between 7:30 and 10:00. This is based on the comprehensive consideration of the dining habits of most guests and the hotel's operational efficiency. We are sorry that you were unable to come for breakfast, but please know that we are always committed to providing a variety of nutritionally balanced breakfast options to meet the needs of different guests. Finally, we would like to express our sincere thanks again for your feedback. Each of your suggestions is our precious wealth and will directly guide our future improvement direction. We promise to continue to work hard to improve service quality and facilities in order to provide you and all guests with a better accommodation experience. At the same time, we sincerely invite you to visit our hotel again in the future, giving us the opportunity to prove our changes and progress with practical actions. I wish you a happy life and all the best!

Response from Property: Dear customer, thank you for your strong support to our hotel. Your encouragement is the biggest motivation for us to strive to provide customers with a good hotel experience. I hope everything goes well for you and your life is happy. We look forward to seeing you again.

Response from Property: Dear customer, thank you for your strong support to our hotel. Your encouragement is the biggest motivation for us to strive to provide customers with a good hotel experience. I hope everything goes well for you and your life is happy. We look forward to seeing you again.

Response from Property: Dear customer, thank you for your strong support to our hotel. Your encouragement is the biggest motivation for us to strive to provide customers with a good hotel experience. I hope everything goes well for you and your life is happy. We look forward to seeing you again.

Response from Property: Dear customer, thank you for your strong support to our hotel. Your encouragement is the biggest motivation for us to strive to provide customers with a good hotel experience. I hope everything goes well for you and your life is happy. We look forward to seeing you again.

Response from Property: Dear customer, thank you for your strong support to our hotel. Your encouragement is the biggest motivation for us to strive to provide customers with a good hotel experience. I hope everything goes well for you and your life is happy. We look forward to seeing you again.