Hotel COCO Phuket Bangtao

The staff is friendly, the rooms are clean, and the kids loved the pool.

The hotel is actually not bad. It used to be. Now the hotel is very tired. It is being renovated. The rooms are not big, the breakfast is not varied. The hotel itself is very quiet. But, at a price of 8k it is too expensive, maximum 3-4. Across the road for the same money is Diamond with devices and free transfer to Boat Avenue and the beach.

I liked the hotel, quiet, clean, delicious breakfast, 10 minutes walk to the sea.

There are insects on the ground floor, but they can be dealt with with an exterminator and the door should not be opened unless necessary. The hotel is old and needs renovations. But excellent at this price, close to the beach, restaurants, massages, and there are two grocery stores that you can walk to

Terrible hotel, there are simply no words. This is the first time we have seen this. Already at the reception, we noticed the torn chairs from which rags were lying all the way to the floor. When we entered the room we almost fell, everything was dirty, the walls were black, the tulle curtains on the windows were black, the furniture was old and broken, cockroaches and other insects were crawling and flying, the child was bitten and drew blood while they were sitting in the room and looking for another hotel. Well, even if everything is old, it can be kept clean. But no, they haven’t even cleaned the rooms for like 10 years. After our refusal to live there, they refused to return the money, although we did not spend more than one night and decided to move out immediately. They offered another larger room and a deluxe room. We came to this room and the same thing happened there. On the balcony on the wall there are huge old blood stains that have already appeared. There are screws sticking out from the ceiling in the room, it's terrible. The jacuzzi on the balcony is rusty, dirty, and has broken faucets. See photo. The pool is green and stinks. The location without sidewalks is not convenient for me and my children; the cars are very scary to walk around. I don't recommend it. We moved out and they didn’t return the money to us through the Trip service and through the office they were able to get some of the money back. Trip, please check which hotels you exhibit and offer to your clients. This hotel is a maximum of 2 stars, it does not qualify for any 4 stars as the hotel claims. The hotel is old without an owner or manager. The hotel is dying and is trying to rip off the remains from the suckers who fell for it and paid for their stay there. Do not waste your money or nerves on this hotel. Of course our holiday was spoiled by this hotel, which was very disappointing. But then we rented a cheaper apartment and a small room of 250 sq. m with a private huge loggia of 40 sq. m, it was a thrill. Hotel Coco sucks completely 👎🏻👎🏻👎🏻 I hope this review will help us and this hotel will not deceive anyone else. After our case, I read the reviews and it turns out we are the only ones. Clients even reported them to the police, and after a decent amount of time, the hotel returned their money. To avoid such situations, avoid this hotel and do not recommend it to anyone. Let the hotel think and learn how to work in such an area since thieves and liars are charging so much money for it!!!!! Look at the photo!!! How dirty the rooms and the hotel are, child bites, etc.