Thavorn Beach Village Resort & Spa Phuket

Это один из лучших отелей в котором мы были.

It's OK. The room is a bit old. The cable car is a bit crowded.

Concluding statement: Run away if you haven't stayed here!! Don't come!! This is my second time staying at this hotel. The first time was a small room by the sea. I felt good at that time, so I chose another room type for this vacation. It was unexpectedly bad. First of all, the facilities. The noise when the air conditioner is turned on is outrageous. The light in the room is so dim that it makes people wonder if they are living in a slum. Hygiene: It is also difficult to comment on hygiene. There are mold spots on the floor tiles in the bathroom. I am curious whether this is really a resort hotel? It is not as good as the 300+ hotel I stayed in Karon Beach later. Service: This hotel is far away from all the places to play, so it is only suitable for soaking in the hotel. But how bad is the service of the hotel? Let's start with check-in. I arrived at 2 o'clock, and the front desk said that I could only check in at 3 o'clock. This is understandable! But when we arrived at 3 o'clock and checked in, the other party said that because the room was not cleaned, we could not check in until 3:40. Fortunately, I have a bad temper and complained directly. Good complaints are effective. Check-in was successful at 3:20. Then, did you eat the extra 20 minutes? The room cannot be checked in on time, as if it is a service problem of the hotel? Secondly, the room assigned, I have to say that this room is not ordinary bad as shown in the picture! Absolute The service at the end of the check-out was even more wonderful! I called for a shuttle bus, and the front desk said that the shuttle bus was always on the way. However, it takes about five minutes to drive from the front desk to the room. I waited in the room for a quarter of an hour, and the shuttle bus still didn't arrive. May I ask if the shuttle bus is on Malaysia Airlines? I called again and was still told that it was on the way. In the end, I climbed down the mountain by myself with two suitcases! ! ! Here I want to praise the two hotel customer service staff of Ctrip! ! Customer service Xiao Luan and housekeeper Yiling are really super responsible and super awesome! First of all, Xiao Luan, who was contacted at check-in, helped us solve the problem at the time of leaving get off work! The feedback speed of all process processing methods is very powerful, and keep in touch throughout the process! ! Love her super! Treasure customer service belongs to! Secondly, the housekeeper Yiling also followed up on the check-out issue the next day in a very timely manner. Since I had a scheduled trip later, I was almost 40 minutes late because of this hotel. If the other party canceled my booking, then my deposit would be all wasted. However, this lady was not vague about the follow-up compensation issue! She was very responsible and followed up all the time. Fortunately, there was no big problem in the end! But this hotel can go bankrupt, thank you! 0.5 is too much, those who don’t stay, run away! ! ! ! You must run away!

Very beautiful Thai hotel. Recommended to stay for 2-3 days. Go to the beach and feed the small animals. The small train is very interesting but the surrounding area is not convenient. The hotel has a free shuttle to Patong and Kamala Beach. The breakfast is satisfactory.