Hotels Near Schenley Park in Pittsburgh

This place was extremely clean, had many amenities such as complimentary designer toiletries, tea bottle opener, wine glasses and of course the clawfoot bathtub. One would say it was easy to forget this unit even had a rain tile large walk in shower. The only down side I would say, the hotel does not have a front desk so everything is all virtual, a little different than the traditional check in, however if I would have read prior to booking the process would have been extremely painless. The supper staff over the phone were tremendously helpful.

The room at the hotel was clean. Water pressure in the shower was great. Otherwise I found this hotel unpleasant. The first thing you see upon entering the hotel were the numerous signs with warnings and rules. There were paper print outs of these all over the place warning that you need to request room cleaning, that this was a no smoking hotel, that no one who lived within 30 miles could stay overnight at the hotel, that all guests must throw their own trash away, that smoking was prohibited and guests would be fined $250 for smoking. I understand hotels have rules but these signs were everywhere. Also, the hotel staff was unpleasant the entire stay. We were there several days and not once were we greeted upon arrival back at the hotel. Staff avoided making eye contact with guests in order to avoid being asked questions. The front desk clerk was watching a movie on her phone while sitting in the breakfast area and just continued to sit there while we waited for assistance at the front desk. Eventually a maintenance worker came over and helped us. We left a key at the front desk for our daughter and they did not ask her to show any ID before giving her the room key. We never had soap replaced in the room even though they threw out the soap every day. My daughter said that she never received soap despite requesting it numerous times. We asked for a banana (for my daughter who has a lot of food allergies) because this was the only item at breakfast that she could eat. They gave her a green banana. When she asked for a ripe banana they literally told her ”No” and walked away. Luckily we had brought our own food for her to eat.

I was a bit upset about a simple amenity that this hotel failed to offer. I went to the front desk to ask about bottled water. There were two complimentary bottles in the room that me and my partner consumed. We wanted more water. When I asked the front desk about bottled water the lady said none was available and the gift shop has some for sale but it wasn’t open. There are no vending machines on sight either. Luckily the bar was open but that water was not filtered but I had to drink it because I had no other option. I don’t understand why they could not have given me a bottle of the complimentary water. I was even willing to pay for it. Needless to say I won’t be staying at a double tree anymore. I prefer the Marriott anyway.

Loved this place. I usually do enjoy Kimptons but not all of them nail the right combination of informality/boutiquishness and luxury. This one does. Check in staff was friendly and they had preupgraded me based on my IHG status and room request. The room was spacious, tasteful and beautifully appointed, with high end bed and bedding, fun and functional furniture and lighting and an absolutely fabulous bathroom with a freestanding tub and massive shower enclosure. Could have lived in that bathroom. The evening social hour featured a nice selection of wines and beers and a really tasty appetizer from the bar. Breakfast at the Commoner was well presented though I personally would like to see the addition of a few vegetarian items. Another positive of this Kimpton (for me) was that I asked to be on a dog-free floor and as far as I could tell I was. I never understood how allowing pets made sense in this caliber of hotel. Two minor suggestions I can think of are to supply a water bottle or two in the room (tap water came out warm and didn't taste great) and don't put decorative pillows on the beds adjacent to the sleeping pillows (unhygienic since they never get washed), Still, overall a great stay and a property I'd recommend to others.

We asked for city view and our room was on the 20th floor. Gorgeous view! The room was clean, everything we needed was provided at a reasonable price. The pool on the 4th floor with a view of the iconic yellow bridge was fantastic. Every staff member we spoke with was friendly and helpful, with great pointers for restaurants. The next time we go to Pittsburgh we will be staying here again.

I have stayed at this hotel several times in the past. The hotel and all of their staff are very friendly and very accommodating to their guests. We always stay here when coming to Pittsburgh because of the location and great staff. I am also very happy with all of their breakfast selections for their guests .

Hampton Inn Pittsburgh/Greentree I apologize in advance for the lengthy review but I needed to warn other people about this place, specially Hilton Members that time and time again bring business to the brand with our stays. If I could leave 0 star I would, this hotel left something to be desired. I really don't understand how they have 4 stars on Google, all I can think of is managment encouraging their employees, friends and families to write bogus reviews to raise their score. I really don't want to believe a Hilton brand would stoop so low but then again this hotel seem to be run by very rude and unprofessional people so I can't rule anything out. The property was old and outdated. Now I'm not super picky about things like that but when my room smells horrible and the ceiling in the bathroom on top of the tub is cracking and pieces of drywall are falling on me while showering, well that's when we have a problem. I understand a building being outdated but maintenance should never ever fall behind, especially in a Hilton brand. As a Hilton Diamond member that has stay with the brand everytime I travel domestically or internationally, this is not what I have come to expect from them. On top of that the staff was extremely unhelpful, rude and unwelcoming. They all seem like they did not want to be there and were all having the worst day according to their body language and behavior towards the guest. I was traveling with my partner and she's a god damn saint and didn't want to bother anyone or get anyone in trouble, she told me it was just a 3 nights stay and to just let it go, so I didn't say anything while we were there. Now the last drop came when we arrived home and I sat down,and went to check the receipt from the hotel(side note-I usually don't check my Hilton stay receipts till a couple days after check out, but this people did not inspired any confidence in me). I am glad I checked because there was a $267 cleaning fee attached. I immediately called the hotel but the agent said he didn't know what that cleaning fee meant so I had to call back the next day in the morning to speak with his manager Rebecca. I called the next day in the morning and asked to speak with Rebecca, they send me to her voice-mail, so I got tired of being thrown around like a god damn ball and decided to call the diamond desk. They contacted the hotel and put me through to talk to someone(this person was not the manager Rebecca, it was a front desk agent) The lady said the Cleaning Fee was for smoking. Now I was really pissed, I have ashtma and obviously do not smoke at all, and my partner does not smoke either, she doesn't even drink. I explained that it was not possible that we could have smoke in that room and asked what proved they had to make that statement and charge me a fee without even notifying me before leaving the hotel, all the lady said was that it smelled like someone smoked. I reiterated that it was not possible and she kept saying the same thing. A

Booked this hotel to come visit my boyfriend working in town. Was hard to figure out where to go in but other than that everything was great! Location is right by everything! If he comes back for work I’ll definitely be staying again!