GonzálezVerónica
December 6, 2023
The only good thing is the location, the staff's attention is terrible, they could not make their payment due to poor communication with the agencies they work with since they did not have confirmation of the reservation and my Trip had already sent me the confirmation and once the charge was made, they asked me for a guarantee of a thousand pesos that they later did not want to return to me despite showing that the confirmation and payment had already been made, I had never had a problem with Trip. Apparently the problem was with the hotel with who knows what agency, meanwhile they gave me a bad time. I would not return and do not recommend it due to its lack of professionalism.
Original TextTranslation provided by Google