Grand Hyatt Playa Del Carmen Resort
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

Grand Hyatt Playa Del Carmen Resort

No.11 of Premium Hotels in Playa del Carmen
1A Avenida Esquina Calle 26, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
Show on Map
Located on a privileged stretch of white sand, facing the turquoise waters of the Mexican Caribbean and surrounded by the energy and excitement of La Quinta Avenida – Fifth Avenue ,The 314 rooms and suites are designed to create a sense of an oasis and the natural yet chic materials create an atmosphere of modern casualness. Unique Food and Beverage concepts and signature offerings from our restaurants and bars will set the stage for you to enjoy the local flavors of Playa. Located along the Paseo, a large open air corridor that connects the entrance of the hotel all the way to the beach. The unique SPA is Inspired by and designed to resemble a Cenote, a unique geological formation typical from the Yucatan Peninsula area that is a surface connection to pure subterranean water bodies. The spectacular architecture sets the tone for this sanctuary, devoted to the well-being of the body and soul. A variety of body and facial treatments, as well as special packages can be chosen for relaxation, invigoration and the retreat you deserve. You’ll also enjoy the hotel’s state-of-the-art fitness center, where you will be able to keep your routine while visiting us. Over 2,800 square meters of flexible function spaces are incorporated into an independent building attached to the hotel. An elegant, multi-purpose ballroom plus three sophisticated meeting rooms .22DEC22-02JAN23CXL 30 Days Prior Or 100pct Of Stay: 100 Pct Dpst20DEC23-01JAN2430 DAYS PRIOR OR 100PCT OF STAY/100PCT DPST20DEC24-01JAN2511:59PM HOTEL TIME 30 DYS BFR ARR OR FORFEIT DEP/100 PCT DEP RQRD 30 DAYS PRIOR OR 100PCT OF STAY/ 100PCT DPSTShow More
We Price Match
hotel overview picture
Highlights
Airport drop-off available
Lots to do
Parking available
Pets welcome
Amenities
Outdoor swimming pool
Diving
Snorkeling
Sauna
Spa
Massage Room
Fitness Room
Public Parking
All Amenities
Property Description
Located on a privileged stretch of white sand, facing the turquoise waters of the Mexican Caribbean and surrounded by the energy and excitement of La Quinta Avenida – Fifth Avenue ,The 314 rooms and suites are designed to create a sense of an oasis and the natural yet chic materials create an atmosphere of modern casualness. Unique Food and Beverage concepts and signature offerings from our restaurants and bars will set the stage for you to enjoy the local flavors of Playa. Located along the Paseo, a large open air corridor that connects the entrance of the hotel all the way to the beach. The unique SPA is Inspired by and designed to resemble a Cenote, a unique geological formation typical from the Yucatan Peninsula area that is a surface connection to pure subterranean water bodies. The spectacular architecture sets the tone for this sanctuary, devoted to the well-being of the body and soul. A variety of body and facial treatments, as well as special packages can be chosen for relaxation, invigoration and the retreat you deserve. You’ll also enjoy the hotel’s state-of-the-art fitness center, where you will be able to keep your routine while visiting us. Over 2,800 square meters of flexible function spaces are incorporated into an independent building attached to the hotel. An elegant, multi-purpose ballroom plus three sophisticated meeting rooms .22DEC22-02JAN23CXL 30 Days Prior Or 100pct Of Stay: 100 Pct Dpst20DEC23-01JAN2430 DAYS PRIOR OR 100PCT OF STAY/100PCT DPST20DEC24-01JAN2511:59PM HOTEL TIME 30 DYS BFR ARR OR FORFEIT DEP/100 PCT DEP RQRD 30 DAYS PRIOR OR 100PCT OF STAY/ 100PCT DPST
Show More
4.1/5
Very Good
Magnificent hotel and very well located 3 minutes from the center of the village of Playa Delcarmen
All 111 Reviews
Surroundings
Airport: Cancún International Airport
(55.7 km)
Landmarks: Deportivo Mario Villanueva Madrid
(330m)
Landmarks: Quinta Avenida
(380m)
Landmarks: Turismo Channel
(380m)
View on Map

Rooms

Guest Reviews

Services & Amenities

Policies

Presidential Suite

Presidential Suite

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Ocean view
Electric fan
Private toilet
Room Details
Check Availability
Club Two Queen Room with Partial View

Club Two Queen Room with Partial View

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Hot water (24 hours)
Wi-Fi in room
Room Details
Check Availability
Swim Up Two Queen Room
7

Swim Up Two Queen Room

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
Check Availability
Club Two Queen Room with Ocean View
7

Club Two Queen Room with Ocean View

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
Check Availability
King Room
7

King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
Check Availability
Two Queen  Room with Ocean View
9

Two Queen Room with Ocean View

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
Check Availability
Two Queen Room with Mini Plunge Pool
7

Two Queen Room with Mini Plunge Pool

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
Check Availability
Club Presidential Suite

Club Presidential Suite

Has window
Free Wi-Fi
Non-smoking
Air conditioning
Hot water (24 hours)
Wi-Fi in room
Room Details
Check Availability
King Room with Mini Plunge Pool
10

King Room with Mini Plunge Pool

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
Check Availability
King  Room with Partial Ocean View
8

King Room with Partial Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
Check Availability
Two Queen  Room with Partial Ocean View
10

Two Queen Room with Partial Ocean View

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
Check Availability
Club  King Room with Ocean View
8

Club King Room with Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
Check Availability
Two Queen Room
9

Two Queen Room

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
Check Availability
Two Queen Room with ADA Shower
7

Two Queen Room with ADA Shower

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Electric fan
Private toilet
Room Details
Check Availability
King Room with  Ocean Front
9

King Room with Ocean Front

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Connecting rooms
Hot water (24 hours)
Wi-Fi in room
Room Details
Check Availability
Club Grand  King Suite
8

Club Grand King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
Check Availability
Two Queen Room with Ocean Front
8

Two Queen Room with Ocean Front

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
Check Availability
Club King Room with  Partial View
2

Club King Room with Partial View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Hot water (24 hours)
Wi-Fi in room
Room Details
Check Availability
King Room with Club Access
6

King Room with Club Access

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
Check Availability
Club Executive King Suite
9

Club Executive King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
King  Room with Ocean View
9

King Room with Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
Check Availability
Club King Suite with Plunge Pool
8

Club King Suite with Plunge Pool

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Electric fan
Private toilet
Room Details
Check Availability
Swim Up King Room
7

Swim Up King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
Check Availability
Hide Room Types

Guest Reviews

4.1/5
Very Good
111 reviews
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4
Average for similar properties in Playa del Carmen
Most Mentioned
A‍d‍i‍l
August 20, 2024
Magnificent hotel and very well located 3 minutes from the center of the village of Playa Delcarmen
Original TextTranslation provided by Google
E‍u‍r‍u‍n
August 2, 2024
Very good experience recommended
Original TextTranslation provided by Google
L‍e‍b‍u‍q‍i‍d‍e‍s‍h‍i‍z‍i‍b‍i‍n‍g
June 1, 2024
Nothing is free in the hotel... The most outrageous thing is the ATM. It charges more than 30 USD for withdrawing 200 USD. It's outrageous.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
January 6, 2024
Not good. From the environment to the service, the waiter's service is not good and he doesn't ask for a tip. There are many hidden costs. Parking is 400peso a night. When checking out, there is an additional service fee of more than 500. I don't know where the service fee comes from.
Original TextTranslation provided by Google
D‍’‍G‍o‍n‍e‍ ‍I‍n‍t‍e‍r‍n‍a‍t‍i‍o‍n‍a‍l
August 5, 2023
Service at reception/ lobby is fantastic, helpful and friendly. Also at the pool, staff tries to do their best as many people order and I think they need more staff to service everyone. However, at the restaurant ‘La cocina’ for breakfast as well as Dinner at the Sushi restaurant: service was pretty slow, even some dishes were forgotten and we had cancelled, some food arrived cold — needs to improve the table service. I didn’t appreciate that most of the weekly activities scheduled needed extra $. Need proper beach place to walk along. Is fun they have an arcade for extra entertainment.
J‍u‍l‍i‍a‍s‍h‍i‍z‍i‍y‍u
July 28, 2023
The set sea view king bed room has a pretty good view. Great service! Restaurant food is ok too! The breakfast buffet is not the same every day, praise! Because I am on a diving trip, I am in a hurry every day, and it is wonderful to stop in the sun of the hotel! ! Friendly reminder, pay attention to mosquito bites, I was bitten by an unknown bug in the room, and I was quite sticky! !
Original TextTranslation provided by Google
A‍N‍D‍R‍E‍S‍ ‍F‍E‍L‍I‍P‍E
December 29, 2021
The worst hotel ever!!!!! Poor cleaning in the room , spa in picture awesome but in reality is super dirty need more care In The amenities.....the beach I so small and full of people think twice before book in this hotel is better in this price stay in Cancun hotel zone better sea view ,better beach and not that far is 15 min from airport......this Hyatt is 1 hour and plus on the way to the airport for all the constructions in the way for the famous “train maya “

Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking, and Charge, US$20.00 (approx. CAD 28.73) Daily. Reservation needed.
Transportation
Front Desk Services
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

To check-in, contact the property 3 days in advance

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Continental, Gluten-free, Kosher, Vegetarian
StyleBuffet, Set menu, Boxed/packaged food
AgeFee
Adult
Set menu:MXN$735.78 (approx. CAD 52.77) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: MXN$1,689.78 (approx. CAD 121.18) per pet per stay

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2015
  • Number of Rooms: 419
Located on a privileged stretch of white sand, facing the turquoise waters of the Mexican Caribbean and surrounded by the energy and excitement of La Quinta Avenida – Fifth Avenue ,The 314 rooms and suites are designed to create a sense of an oasis and the natural yet chic materials create an atmosphere of modern casualness. Unique Food and Beverage concepts and signature offerings from our restaurants and bars will set the stage for you to enjoy the local flavors of Playa. Located along the Paseo, a large open air corridor that connects the entrance of the hotel all the way to the beach. The unique SPA is Inspired by and designed to resemble a Cenote, a unique geological formation typical from the Yucatan Peninsula area that is a surface connection to pure subterranean water bodies. The spectacular architecture sets the tone for this sanctuary, devoted to the well-being of the body and soul. A variety of body and facial treatments, as well as special packages can be chosen for relaxation, invigoration and the retreat you deserve. You’ll also enjoy the hotel’s state-of-the-art fitness center, where you will be able to keep your routine while visiting us. Over 2,800 square meters of flexible function spaces are incorporated into an independent building attached to the hotel. An elegant, multi-purpose ballroom plus three sophisticated meeting rooms .22DEC22-02JAN23CXL 30 Days Prior Or 100pct Of Stay: 100 Pct Dpst20DEC23-01JAN2430 DAYS PRIOR OR 100PCT OF STAY/100PCT DPST20DEC24-01JAN2511:59PM HOTEL TIME 30 DYS BFR ARR OR FORFEIT DEP/100 PCT DEP RQRD 30 DAYS PRIOR OR 100PCT OF STAY/ 100PCT DPST

Frequently Asked Questions

Does Grand Hyatt Playa Del Carmen Resort have breakfast?

Yes, Grand Hyatt Playa Del Carmen Resort have the high-rated breakfast including: American, Continental, Gluten-free, Kosher, Vegetarian.

What times are Grand Hyatt Playa Del Carmen Resort check-in and check-out?

Grand Hyatt Playa Del Carmen Resort check-in time is 15:00 and the check-out time is 12:00.

What are amenities in Grand Hyatt Playa Del Carmen Resort?

Grand Hyatt Playa Del Carmen Resort amenities including .

What is Grand Hyatt Playa Del Carmen Resort cancellation policy?

The cancellation policy for Grand Hyatt Playa Del Carmen Resort varies depending on the type of room and booking conditions.

How much does it cost to stay at Grand Hyatt Playa Del Carmen Resort?

Prices at Grand Hyatt Playa Del Carmen Resort change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from Grand Hyatt Playa Del Carmen Resort?

The closest airport is Cancún International Airport, and it is about 49 mins from hotel by car (55.7 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

What are Grand Hyatt Playa Del Carmen Resort nearby landmarks?

Grand Hyatt Playa Del Carmen Resort locates at the center of Playa del Carmen. The nearby landmarks include Deportivo Mario Villanueva Madrid, and it is 330m from your search (straight-line distance).

About This Property

Nearest AirportCancún International Airport
Distance to Airport55.71KM
Average Price FromCAD970
Hotel Star Rating5