Guest User
August 9, 2024
If you have not received check-in information from the hotel before checking in, remember to check it proactively!
This time the hotel entered the wrong phone number for me and couldn't contact me. They even plausibly blamed me. In the end, I had to find their phone number at the door and made several calls. It took almost half an hour before I could enter the room. The landlord even called me and repeatedly emphasized that it was my fault, but he didn't realize that he typed the wrong number, which was very rude!
We live on the 1st floor, and we have to go up and down two stairs. There is no elevator to go to other floors, so it is inconvenient to carry suitcases. The main road is right outside the window, you can see passers-by when you open the curtains, and you can hear the sound of cars all night long. In addition, the password for the room is the same as the password for the door, which makes people have security concerns.
Porto is a nice place and we would come back but would not choose this hotel again.
Original TextTranslation provided by Google