Myo Hotel Mysterius Reviews

There was a booking mistake in our 2 rooms, without going into the details. Why did I give it 5 stars? Because it's very easy to give 5 stars when everything is good, but you can never know how the hotel staff will behave when there's an issue. Mistakes happen even in a 7 star hotel, but you can never know how the hotel will treat it. The staff admitted the mistake and did everything they could to fix our experience, and they definitely did it. We were also honored by the hotel's owner's presence who apologized, fixed the inconvenience very quickly and we had an amazing and warm conversation. And this is why I gave it the highest score. However, this is not the only reason. The location is the best. The breakfast is delicious with a very helpful staff. The rooms are spacious. Literally more than I expected. And the most important: the amazing, friendly, helpful and kind staff, each one of them! This hotel staff made our stay in Prague super pleasant.