Orange Crystal Suzhou Guanqian Street Hotel

Orange Crystal Suzhou Guanqian Street Hotel Reviews

Orange Crystal Suzhou Guanqian Street Hotel

No.938 Ganjiang East Road, Gusu District, Suzhou City, Jiangsu Province, China, Gusu District, Suzhou, Jiangsu, ChinaView Hotel Details
Orange Crystal Suzhou Guanqian Street Hotel
Orange Crystal Suzhou Guanqian Street HotelOrange Crystal Suzhou Guanqian Street HotelOrange Crystal Suzhou Guanqian Street Hotel
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Orange Crystal Suzhou Guanqian Street Hotel Guest Reviews

4.9/5
Perfect
2350 review
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(2350)
Positive reviews(2327)
Reviews with photos/video(539)
Easy to get around(549)
Convenient location(484)
Close to metro(383)
Friendly front desk staff(257)
Delicious breakfast(150)
Excellent TV(35)
Good audiovisual experience(21)
Tasty coffee(15)
Negative reviews(23)
Fireflysnow
Executive Double Room
Stayed in Aug 2024
Family
12 review
5.0/5
Outstanding
Posted on Aug 13, 2024
We really enjoyed our stay here. Everything was so nice. The staff really did their best and were so friendly and helpful. The room was clean and so big. It was nice having a bath and the TV had a good selection of English movies. The laundry facilities were good but occasionally quite busy. Location was great, just a minute away from exit 6 at Leqiao metro. I would definitely stay here again if visiting Suzhou!
6/8
Response from Property: [Constant Temperature Shower] Crystal is looking forward to every guest's check-in with the most comfortable environment and full enthusiasm. I hope you can have a good sleep here, have a warm breakfast, and enjoy a simple afternoon tea time. Every employee of the hotel adheres to the service concept of treating guests like relatives and friends, and strives to bring the best check-in experience to every guest. If you like you, please come more. I look forward to seeing you next time. I wish you a happy life.
Guest User
Superior Double Room
Stayed in Jul 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jul 17, 2024
A recent and very well located hotel, a stone's throw from the metro station. The neighbourhood is very lively with many bars and restaurants. The breakfast is delicious and very rich. Washing machines are available to customers free of charge (free laundry service) , with the possibility of also drying our laundry, which is very convenient because it avoids bringing too many clothes in the suitcase. In the room, I particularly appreciated the space, the very modern bathroom, the atmosphere of the room, ideal for working. The team is very smiling and always ready to help you. I also frequented the gym a lot mainly for running. The hotel manager could be advised to buy alters and other equipment to do physical exercises, but I am generally very satisfied with this hotel. So I warmly recommend it.
6/10
Response from Property: 【Constant Temperature Shower】 Crystal is looking forward to every guest's stay with the most comfortable environment and the most enthusiastic. We hope you can have a good sleep, eat a warm breakfast, and enjoy a simple afternoon tea time. Every employee of the hotel adheres to the service concept of treating guests like relatives and friends, and strives to bring the best stay experience to every guest. If you like you, please come more often. We look forward to meeting you next time and wish you a happy life.
CHEW HUI
Superior Double Room
Stayed in Jun 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jun 29, 2024
Hotel is located very near to metro. It is very easily to go to tourist attraction places. Hotel staff are very polite and friendly. Hotel room is very clean with comfortable bed and pillow
Response from Property: [20 minutes walk from Pingjiang Road] All encounters in the world are reunions after a long separation. There is always a smile for us to bloom, and there is always an encounter that beautifies the whole process. Because of your good comments, our hearts are warmed. Seeing your good comments, Crystal's heart is warm. We look forward to meeting you next time!
NNJN
Deluxe Parent-child Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The location of the hotel is great. All the hotel staff are very friendly and helpful. Highly recommend you to book this hotel if you are coming to Suzhou.
Response from Property: [Leqiao subway entrance is close at hand] Crystal is very happy to receive your praise. Thank you for your generous praise. Xiaonan and all the staff of Crystal will live up to expectations and make you happy during the trip. Crystal is looking forward to meeting you again ~
Guest User
Deluxe Double Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 19, 2024
Worth every penny spent. They are thoughtful enough to have both hard and soft pillows. Strong water pressure. Clean and smell good ! Location is superb as outside the hotel there is a metro station less than 50m. Also walking distance to Guan Qian Street with many choice of food. Functional smart tv and with Bluetooth speaker. Everything is just so perfect and I highly recommend to everyone to stay here. The hotel staff are polite and friendly and often go the extra miles to assist you in any way they can including ordering Mei Tuan. You pay for 4 star price and you get 6 stars service. Also there is a free self laundry service. Hotel well maintained.
Response from Property: [Pingjiang Road and Guanqian Street are within walking distance] All encounters in the world are reunions after a long separation. There is always a smiling face for us to bloom, and there is always an encounter that beautifies the whole process. Because of your good comments, our hearts are warmed. Seeing your good comments, Crystal's heart is warm. We look forward to meeting you next time~
Melissa
Superior Double Room
Stayed in Apr 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Apr 23, 2024
Hotel is relatively new and absolutely love the room. Downside to it was the staff gave me a room which was on the other wing. Had to climb up and down a flight of steps to get to the main elevator. The steps were not luggage friendly at all. Had to make two trips up and down the steps to carry my heavy luggages. 15mins walk to guanqian street for shopping and food. There’s also lots of restaurants around the hotel. Train station is also just beside the hotel. Down side: there’s no proper drop off/pick up area. Also, the hotel lost one of my delivery packages. I hope they will have a better process on receiving/delivering delivery packages moving forward. Since it’s nearby the famous attractions, be prepared to wait in the jam as the roads are only two way streets. Taking the train is your best alternative.
Response from Property: Hello sir, thank you for choosing Orange Crystal, we regret the inconvenience caused to you, the hotel annex has a separate elevator, you can also check in with our front desk partner to tell your room needs, we will try our best to help you arrange your satisfactory room, may be the language problem caused by the failure to arrange you to your satisfactory room, I am indeed sorry, I hope you come to Suzhou again, we orange crystal goodbye!
HQ6688
Deluxe Double Room
Stayed in Feb 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Feb 16, 2024
Great location!! Good service provided Staff are very friendly Room is very clean and new
Response from Property: [20 minutes walk to Pingjiang Road] All encounters in the world are reunions after a long absence. There is always a smile for our blooming, there is always a meeting, which makes the whole process beautiful. Because of your praise, it warms our whole heart. Seeing your praise makes our heart warm. We look forward to seeing you next time. Meet~
Guest User
Deluxe Parent-child Room
Stayed in May 2024
Couples
3 review
4.7/5
Amazing
Posted on Aug 23, 2024
Loved this hotel! The service was absolutely amazing, everyone was really friendly and gave us hot tea upon arrival and water when we left. Room was spacious and comfortable, but there was no view. The hotel was also conveniently located right next to the metro station exit and just steps away from GuanQian Street. Would highly recommend!
Raymond-SP Tan
Superior Double Room
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Did not try their food but in other aspects their ratings per indicated above 5/5
Response from Property: We feel as happy as a flower to be recognized by your Suzhou Railway Station. Cold and summer, different scenery, in the details of thousands of mountains and rivers, looking for signs of time change, we will live up to your approval and recommendation, must work hard, continuous improvement, only for the next time you or your friends can be more satisfied, Crystal Wish You and your family health, all the best, every day a good mood ~
S
Superior Double Room
Stayed in Apr 2024
Couples
2 review
4.7/5
Amazing
Posted on Apr 22, 2024
Very friendly staff. Great location. Easy to walk around to tourist spot. Will be recommend to my friend if visit Suzhou.
Response from Property: Welcome to Orange Crystal, and welcome to Suzhou next time you still choose our hotel, the hotel is located in Guanqian Street, from Shantang Street and other popular tourist attractions are very close, the traffic is also convenient, Orange Crystal, wonderful life!
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Family
1 review
4.2/5
Very Good
Posted on Apr 18, 2024
The hotel is new with big rooms and great service at check in. Location is fantastic with lots of eatery nearby and subway just few steps away. This hotel is great and value for money. The service staff at the breakfast area is quite passive and not helpful when there is insufficient table at the breakfast area. Breakfast is not great too. Will not recommend to pay for the breakfast.
Response from Property: [Take Line 4 and 3 stops from Suzhou Railway Station] The stream is slow, the time is soft and beautiful. Crystal meets you unexpectedly. As always, Crystal will serve every customer attentively. Your satisfaction is to water the nectar of flowers. We look forward to continuing to write a beautiful chapter when we meet next time. Crystal is waiting for you. Your feedback crystal has been received, and we will contact the person in charge of relevant departments to verify the situation. We are very sorry that you have not had a good experience.
SDUWAI
Executive Double Room
Stayed in Mar 2024
Other
28 review
5.0/5
Outstanding
Posted on Mar 23, 2024
Its a wonderful hotel, everything feel new, the staff was excellent, upgraded the room for me, much appreciated, the room was very big, hygiene top quality, the shower was strong, overall highly recommended if you coming to Wuxi, also forgot to mention lots restaurants to eat next door
Response from Property: Thank you very much for choosing Orange Crystal, recognizing Orange Crystal, service is the soul of Crystal, look forward to your next time, continue to experience our consistent spirit of service and comfortable and warm stay experience. To receive your affirmation and praise is an endless honor and spur to us. Your five-point review and recommendation has given us the impetus to work hard forward. We will persevere, persevere, constantly surpass and improve, looking forward to the next beautiful encounter with you ~ ~
Phoebe
Superior Double Room
Stayed in May 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 17, 2024
Everything was superb, especially the cleanliness and the room is new.
Response from Property: [It only takes five seconds to go out from Exit 6 of Leqiao Metro Station] We not only hope to bring you a good environment and meticulous service, but also hope that you will receive a deep and affectionate bloom! Along the way, we have been accompanied and supported by our parents. I believe we will do better and provide you with better services in return. I wish you a happy life!
Roy
Executive Double Room
Stayed in Mar 2024
Solo travelers
17 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Top room close to metro. Location near to walking street I would stay there again
Response from Property: Thank you very much for choosing Orange Crystal, recognizing Orange Crystal, service is the soul of Crystal, look forward to your next time, continue to experience our consistent spirit of service and comfortable and warm stay experience. To receive your affirmation and praise is an endless honor and spur to us. Your five-point review and recommendation has given us the impetus to work hard forward. We will persevere, persevere, constantly surpass and improve, looking forward to the next beautiful encounter with you ~ ~
Boren
Superior Double Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 18, 2024
very friendly staff, excellent location