Hotels near Prescot Museum in Prescot

Went back this hotel after a break of a few years for a tribute night with family. The rooms were quite decent on the top floor but the service was absolutely shocking in every aspect of the hotel. I don’t think we would return to this hotel I’ll explain….. On arrival we dropped out bags in the room and went downstairs to the bar for a few drinks - every single draft beer/lager was off and only bottles were being sold. This was really dissapointing there was no explanation from the bar staff who all appeared very miserable. Next we went downstairs to the party room and waited in the foyer with others and the beers were all off again on this separate bar too. Then I ordered some drinks and was told “we are only taking cash”. I asked why and the bar man said the card machine had broke. I explained I had no cash on me to which he replied I would have to get drinks upstairs! This wouldn’t be that bad but it was up 3 flights of stairs and a real inconvenience for the whole night having to go upstairs to pay for bottled drinks. Anyway after waiting for a minute a few people began to complain and a young man with blonde hair came behind the bar and I’m not joking shouted at everyone waiting “the card machine is off if you want a drink go upstairs” very rudely. One woman asked to speak to the manager and he actually shouted “I am the manager” very rudely - no apology or help or anything. It occurred to me after that they could have just charged the room or charged the table but nothing was offered or any help given he was clearly under pressure and his customer service was absolutely shocking everyone was gobsmacked! So the night went on and the disco finished at 1 am I think but bizarrely the bar in the hotel shut an hour earlier so we couldn’t have any drinks for the last couple of hours as the card machine was off all night ! You couldn’t make it up…. The disco was good fun, meal nice but then a gain in the morning the service let it down. Went down to breakfast and was told our room hadn’t paid for breakfast - we stood at the entrance whilst the woman greeting us walked off for about 10 minutes came back and just said “follow me”…. No apology, explanation or anything and yes we got breakfast which was actually not bad. The service was so poor it did actually really dampen our stay and I think most people were annoyed to…. Mistakes happen but you only want a smile, apology or explanation and instead we were spoken to almost like a visit to “Karen’s diner” . I’ve attached a photo of the state of the bar too!

The Hotel was a lot cleaner than expected because of other reviews, the room and main hotel areas where clean and the bed was comfortable. Easy check in. Check out was slightly early at 10am. But close to good places for breakfast.

The stay was on my way to Manchester airport. The heater in my first room was not working, but they moved me to another room All was OK with the 2nd room, until I went to use the shower. The head was not working, in as much as it was like using a tap. But overall a great place to stay. I would recommend it, despite the 2 minor issues.

We attended our friends wedding. The day was perfect from start to finish. The staff were all friendly. The wedding venue was stunning and the food was excellent. The room we stayed in was very modern and very clean. The bed was comfy too. The breakfast was really nice. I would definitely recommend this venue to other friends looking for a wedding venue or just to stay over after having a nice meal.

Traditional English breakfast has grilled sausages, potato cakes, etc. The location is a bit off the beach but it doesn't matter if you hit Uber. The parking lot is at the door. The outside of the hotel looks average. After entering, the lobby is very design. There is a bar on the first floor, and there is a small river next to the bar.

So, to start with the main thing for me when I stay somewhere is the staff and service and this is why I'm rating this hotel 5* stayed for 3 nights with my mate and was blown away by the reception staff, friendly knowledgeable and nothing was too much trouble. I'm rubbish with Google maps so was always asking directions to things and everyone was really helpful. To the room, we stayed in the Yellow Submarine, massive room, biggest I've ever seen, a few little niggles but probably just me. A bin in the main room would be super handy as only a tiny one in the bathroom. My mate loved the jacuzzi bath but I prefer a shower and although the actual shower was fab I was like Bambi on ice in the tub, so much so I had to stand on a flannel, I know the jacuzzi is the main thing but some kind of shower mat would be handy as super slippery tub! Location was perfect, so central and despite being threshers week and a LFC international home game we were not disturbed by any late night noise at all. Thank you for a brilliant stay and would not hesitate to recommend this hotel

The service still had teething problems. The attitude is spot on with a few exceptions but this appears to be training problems. They need to gear towards a high end cruise for staff. I have visited again but felt hussled rather than looked after. It will be great i am sure .however was promised personal service this do not happen.

Really nice decor and relaxed bar space. Nice rooms with bottled water by the bed and rainmaker cleaning utensils. Great selection of drinks behind the bar. Really friendly staff - our night team was Reece and Vicky and they accommodated us beautifully. Also I totally whipped whipped chicken at pool in the bar!

With a stay at The new brighton hotel in Wallasey (New Brighton), you'll be within a 15-minute drive of Anfield Stadium and Royal Albert Dock. This hotel is 15.8 mi (25.4 km) from Knowsley Safari Park and 5.7 mi (9.1 km) from Liverpool Pier Head Ferry Terminal.At The new brighton hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekends for a fee.The front desk is staffed during limited hours. Free self parking is available onsite.Make yourself at home in one of the 15 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.

Descent for the money ,room was fine and tidy was this sort of money I can’t complain,basically does the the job ,it’s abit of a maze inside but that was part of the charm have stayed here before and hasn’t changed at all . Basic simple bag drop type of place .