Hotels Near Gallagher＇s Beachview Sportsbar in Puerto Del Carmen

We took a holiday away to a favourited location of ours, Lanzarote and decided to stay at the AEQUORA suites as it looked professional and relaxing enough to get away from stress. However little did we know a stress free holiday was going to become more stressful. One night as we were coming back from a walk towards the sea front, my mother used one of the ”disabled friendly” access ramps. She fell backwards on property of the hotel and has now become even more disabled with issues to walk and pelvis problems. She got an MRI at our local hospital yesterday and has confirmed that she has dislodged discs in her spine with nerve issues due to the fall, on a ramp that was supposed to be disable friendly. We spoke to one of the management who was lovely, but tried to blame the local Lanzarote council for the ramp and the fall. However the fall happened on the grounds and they're not willing to take responsibility for the incident. We were told to go to the hospital in Lanzarote but my mother declined as she has spent so much time in hospital recently and wanted a break. Not only did the fall happen once, but TWICE!!! Can't really label this hotel being disabled friendly if all it does is make the disabled, more disabled. Another problem we encountered was discrimination from the staff at AEQUORA, this doesn't apply to everyone but specifically the female assistant manager. With my mother being bound to a wheelchair for long distance and a walking stick for short distance because she has walking issues, we wanted to sit at a double table made for four, but only three of us were attending that table. We needed a bigger table and a quieter walk way so my mother doesn't get knocked and has a fall (Common occurrence here). However we were approached by a rude assistant manager who started saying how we weren't allowed to sit here and had to sit at a small 2 person table for 3 in a area with a lot of footfall, a tripping hazard for my mother and even my elderly grandfather. Me and my grandfather tried to explain to her that we needed to sit at a four person table (even though there is 3 of us) due to my mothers disability, which she rudely ignored and started putting her finger in me and my grandfathers face then ignored us and started talking down to my mother. For which my mother couldn't stick up for herself due to not having a voice at the minute due to medical reasons. I couldn't believe my eyes after the amount we have paid to come here, and the labels this hotel establishes itself with. After both these incidents we spoke our concerns to the Guest experience manager who was incredible. He gave us a table for 4 for us 3, and had a technician to come repair my mothers wheelchair temporarily which has now fully fallen apart due to the falls which occurred on site at the AEQUORA suites. I think this hotel is great for kids and families as long as there is no disabilities. Which is quite disappointing to see as you would think most places would be no

What a find! This modern, spacious and well equipped two-storey villa has 5 bedrooms and is a world of luxury. A 20-25 minute walk from the airport along a safe dual use cycle path / footpath, you don't need a taxi or a bus. We booked Magma Rooms for the first 2 nights of a 7 day visit, as was arriving late 10pm+ from the UK. A second night at Magma was good to explore nearby restaurants and visit the beach in the day. What can I say about the room? It had everything you needed from free-to-use safe, flat screen TV, power shower, hairdryer, fan, extra pillows and blankets. In the shared facilities there is a Nespresso machine and mini bar fridge (pay via honesty box) as well as wine glasses, bottle opener etc. They have thought of everything! After check-out we then walked back to the airport to catch the # 161 bus to Puerto del Carmen (1.40€ each).

We booked the hotel (rather late in the day) as part of an Inntravel package - and only then read some of the negative reviews here. Our experience of the hotel brought us to an opposite conclusion. The location on the edge of the small town of Yaiza is not remote, but quiet and tranquil, and only a relatively short drive to the southernmost beaches and resorts, rugged coastal path, or in other directions, the amazing Timanfaya National Park. The room we had was next to the pool (very cold, but invigorating!), and was clean, spacious, and had a great shower and a very comfortable bed. It was cleaned daily, and the only improvement we would suggest is that it could benefit from having a couple of chairs (it had one plastic chair). Some other rooms seemed to be a little more opulent, but the one we had was more than adequate for our needs, and met out expectations Breakfast, served in the courtyard, was wholesome, with a wide and plentiful choice of fresh fruits, cereals, yogurts, ham, salami, cheese and breads etc. The breakfast staff, who worked very hard, were fantastic, charming and infinitely patient. Evening meals at the restaurant (which is not run by the hotel, as far as we understood the situation) was a relaxed, very tasty and friendly experience. The management were there to help and advise, and we didn't feel any negative vibes. We had a very relaxing time at the hotel, and wish it and its charming staff well for the future.

The rooms to the front do have a balcony overlooking the sea, the rooms to the other side of the building have a Juliet balcony overlooking the mountains and the city, which personally, I felt was the poorest capital city I have visited in Spain. The rooms in the middle don't even have a Juliet balcony! I wasn't in them but they surely get all the noise carried out through the inner courtyard, the people on the corridors, talking guests, suitcases carried... The rooms per se are fine, spacious and clean. If you are having to find a hotel in the capital, then this is perfect, otherwise, look a better accommodation place. The breakfast is alright... the coffee is poor quality. There is no pool, but the beach right opposite is great. the wifi is fine to be fair, maybe a bit shaky in the evening when all guests are using it. Out of the staff members, Alex (reception) is the best and the guys at the breakfast bar; but others are not committed to provide a good service to the guests (avoid the reception manager at all costs, she has some attitude issues, especially for this type of business). The worst part of being a city hotel is the location of the garage, which is nearby... but logistically, it's a nightmare.

Great Location. The local bus No 22 stops right outside the airport. 1.4 euros to the bus terminal at the end of the beach, 10 minute journey, every 20 minutes. Its then only a 5 minute walk along the beach to the hotel. Refurbished hotel with a good selection at breakfast. Swimming pool on roof with a bar that serves great food. The barman, Pepe was fantastic.

Just returned from a week long stay All inclusive. We came last year and this year brought more people, we were a group of 11 including 2 young children. I would say we had the same experience pretty much to the year before, I don't think the hotel has changed too much. Check-in was a bit all over the place, it seemed as they had selected who was staying in each room out of our group which made the process a little bit longer but it wasn't anything drastic. The rooms were great as always, no issues at all. The restaurant was clean, and great staff who would always interact with the young children. After the first day, they would always have a table ready to fit all 11 of us on and have a high chair near by. The pools were nice and warm and clean (we only used the kids pool and the warm one). We didn't ever find any issues with getting sunbeds, for 11 of us we'd usually get about 8 and manage to get them all together. We didn't tend to watch the entertainment so can't comment on that unfortunately. For some improvements: - As a fussy eater, I didn't find much food that I could eat, I do think the food wasn't as good as last year. The food was occasionally cold. Everyone else however tended to get a good plate each night, with their being less variety on certain occasions - Food wasn't always correctly labelled. I'm vegetarian and had a few occasions where food was labelled wrong and I almost ate meat. - One member of our group got ill off what we think could have been the chicken. - The lifeguard seemed to never be around. And when they were, it took other people coming over to tell him things that were happening before he acted on it. On one occasions a group of people were throwing stones into the pool and it took a guest to go and tell him before he went to stop it. - Females can wear open toed shoes at night but males can't. Saw many men get turned away at night for their footwear. It seems quite sexist. - The turtles! Please bring them back, our 4 year had been so excited about seeing turtles in the hotel and then was left disappointed. We did find out this was due to costs but it was one of our favourite aspects the year before.