Puerto del Carmen Hotels with Gym

I would like there to be a rating between AVERAGE and VERY GOOD, and this hotel was above average, and below very good - there needs to be a GOOD rating- but this is trip advisors fault not the hotels! I stayed with a friend, in a junior suite 2-9th June 2023. Let’s start with the room. We arrived around midday and our room was ready – hurrah- super friendly, knowledgeable receptionist checked us in, gave us a load of info and a map and off we went! The excitement turned into a little bit of disappointment when we realised that instead of the 2 single beds pushed together, as depicted in every single solitary photo of a junior suite, it was one double bed – not ideal for friends holidaying together. The shower was VAST – very impressive but it was let down by the grout on the floor of the bathroom which was grubby and could do with replacing. The room itself was clean, big, and bed comfortable, with air con, tea/coffee making facilities and a fridge. Cleaned daily (except cups etc which were randomly not) – by exceptionally friendly cleaning staff. We had an issue with the bathroom on the first night, whereby we created a paddling pool in the shower room due to a blocked drain! -Quick trip to reception and super friendly Mr fix it man was with us in 5 minutes, fixing the issue, which never reoccurred. The restaurant had a fab selection of differing foods, always something to suit all tastes, and a chef always cooking you up something – eggs/omelettes/fresh fish/chicken etc. Mountains of fresh salad, fruit and bread – and snacks pretty much all day! Restaurant staff were all amazingly polite, friendly, and attentive. Bars were what you would expect of a 3*, local wine, spirits, premade cocktails, and once again amazingly polite, friendly, attentive staff. The pool was lovely and warm, with nice views looking down to the sea – never had an issue with getting a sunbed, but there is limited space around the pool area. I believe the other side of Flora is much quieter if you don’t like 4000 inflatables, and their young owner’s noise. The hotel is on a hill…… very pleasant stroll down, under 3 euro in a taxi back – not an issue at all. With a taxi rank just outside the hotel getting back to the airport was nice and easy to (approx. 20 euro). There was only one real thing that let this hotel down, the entertainment- whilst some of the live music acts were great the male half of the entertainment team (which consists of 2 people), really did not have his mind on the job at all. If you are going to work in entertainment you need to be enthusiastic 24/7, with both adults and kids, or they will lose interest fast. Which I witnessed on several occasions. Don’t put out water polo nets and walk away to chat to another member of staff, not even asking if anyone wants to play, don’t do 1 song at the mini disco, not engage the kids(more than once), and again walk away to chat to more staff members, don’t roll your eyes when someone asks you to repeat a qui

When you stay at La Isla y el Mar Hotel Boutique - Adults Only in Tías, you'll be next to a golf course, within a 15-minute drive of Puerto del Carmen Beach and Pocillos Beach. This golf hotel is 17.1 mi (27.5 km) from Playa Blanca and 14.9 mi (23.9 km) from Marina Rubicon.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and bike storage. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).Enjoy international cuisine at GourmetClub &Cockatil bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Tías? This hotel has facilities measuring 484 square feet (45 square meters), including conference space. Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.Make yourself at home in one of the 81 air-conditioned rooms featuring minibars (stocked with some free items) and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Just returned from 11 nights here. I’d personally say the location of the hotel is great. It is around 15 minutes away from the airport, €15 euros in a taxi which we decided to get instead of waiting for a transfer. Turn right and about a 15 minute walk you’ll come to the beginning of the ***** with a lot of bars and restaurants. Turn left and around a 15-20 minute walk you’ll get to a few bars and restaurants, this area is a lot quieter and we personally enjoyed it here and it was a more relaxing setting. We also often got a taxi to the main part of puerto del carmen which would normally be a 30 minute walk, but 5 minutes in a taxi and around 5-6 euros which the reception staff would arrange for you and it would be outside in a few minutes. The hotel itself is immaculate and the rooms are cleaned daily. We were in the quiet part of the hotel and it was a nice walk from the reception area to our room each time. We originally had booked a standard room but they had upgraded us to a sea view on arrival. The rooms were clean and bright and the air-con worked perfectly. My only issue (not really an issue just more of a personal preference) is the bathroom towels are a brownish colour, I personally think towels and bedding in hotels should be white, however I do not doubt that they weren’t clean despite not being my preferred colour of white! It was my birthday whilst I was there and they’d left a card, bottle of sparkling wine and a toiletry bag in our room on the day which was a nice touch. We didn’t use the two main pools and stayed around the quiet pool which we enjoyed. The only downside I would say is the sun beds are very close together, if the people next to you have their umbrella up, you are shaded also. I understand there’s so many sun beds to accommodate for the large amount of guests but it would benefit from having a bit more room and a small table between sun beds to put drinks on instead of having to put them on the floor. The food overall was good, we used to main restaurant for breakfast and some evening meals and attended the Asian restaurant. There was a large selection of food at both times, and like all inclusive hotels can be repetitive if you’re there for longer than a week. The Asian restaurant was really nice but would benefit from a few more food choices as it has a relatively limited selection but there was something for everyone. We used the snack bar almost daily and this was just your standard burgers, hot dogs and chicken nuggets. This could be improved with some ice cream but if you did want ice cream on a lunch time the main restaurant had this. The lobby bar being 24hrs is a nice touch, if you fancied a drink after midnight it was nice to sit in a relaxing setting. There was also food available and you can ask for big bottles of water behind any of the bars. I used the gym a few times, which was clean and had a few pieces of equipment. It’s not like your local pure gym but there’s enough there to get a decent

When you stay at Aqua Suites in Tías, you'll be near the beach, a 3-minute drive from Puerto del Carmen Beach and 7 minutes from Pocillos Beach. This hotel is 19.4 mi (31.2 km) from Playa Blanca and 16.6 mi (26.8 km) from Marina Rubicon.Be sure to enjoy recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.Satisfy your appetite at one of the hotel's 2 restaurants. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 11:00 AM.Featured amenities include a 24-hour front desk and a safe deposit box at the front desk.Make yourself at home in one of the 67 air-conditioned rooms featuring minibars (stocked with some free items) and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

We took a holiday away to a favourited location of ours, Lanzarote and decided to stay at the AEQUORA suites as it looked professional and relaxing enough to get away from stress. However little did we know a stress free holiday was going to become more stressful. One night as we were coming back from a walk towards the sea front, my mother used one of the ”disabled friendly” access ramps. She fell backwards on property of the hotel and has now become even more disabled with issues to walk and pelvis problems. She got an MRI at our local hospital yesterday and has confirmed that she has dislodged discs in her spine with nerve issues due to the fall, on a ramp that was supposed to be disable friendly. We spoke to one of the management who was lovely, but tried to blame the local Lanzarote council for the ramp and the fall. However the fall happened on the grounds and they're not willing to take responsibility for the incident. We were told to go to the hospital in Lanzarote but my mother declined as she has spent so much time in hospital recently and wanted a break. Not only did the fall happen once, but TWICE!!! Can't really label this hotel being disabled friendly if all it does is make the disabled, more disabled. Another problem we encountered was discrimination from the staff at AEQUORA, this doesn't apply to everyone but specifically the female assistant manager. With my mother being bound to a wheelchair for long distance and a walking stick for short distance because she has walking issues, we wanted to sit at a double table made for four, but only three of us were attending that table. We needed a bigger table and a quieter walk way so my mother doesn't get knocked and has a fall (Common occurrence here). However we were approached by a rude assistant manager who started saying how we weren't allowed to sit here and had to sit at a small 2 person table for 3 in a area with a lot of footfall, a tripping hazard for my mother and even my elderly grandfather. Me and my grandfather tried to explain to her that we needed to sit at a four person table (even though there is 3 of us) due to my mothers disability, which she rudely ignored and started putting her finger in me and my grandfathers face then ignored us and started talking down to my mother. For which my mother couldn't stick up for herself due to not having a voice at the minute due to medical reasons. I couldn't believe my eyes after the amount we have paid to come here, and the labels this hotel establishes itself with. After both these incidents we spoke our concerns to the Guest experience manager who was incredible. He gave us a table for 4 for us 3, and had a technician to come repair my mothers wheelchair temporarily which has now fully fallen apart due to the falls which occurred on site at the AEQUORA suites. I think this hotel is great for kids and families as long as there is no disabilities. Which is quite disappointing to see as you would think most places would be no

Located near to airport. Clean and modern hotel with good service. Hotel is directly facing the beach too. Easy access.

Im reluctant normally to give a hotel a 5/5 especially when the in room coffee is instant! Or where there are a few ******* that could be ironed out. However, 6 of us went here (aged 15-69 with a number of specific needs) on an AI package returning yesterday and we overwhelmingly agreed on 5/5. First off, the food is terrific. High quality, fresh and on daily rotation so the menu does not get boring. Service is exceptional in the restaurants from the earliest breakfast to the last knockings of dinner. Included drinks are of good quality - the local white and cava were firm favourites - and there was a civilised air about the place the entire time. No screaming chavs or families who saw every meal as an exercise in re-qualifying obesity. The entertainment each night was hit and miss. But if it's not your cup of tea, there is plenty on offer in the nearby ***** which is quite lively. Plenty of deckchairs and the pools are lovely. The staff work hard all day and were lovely to us all, especially my bro-in-law who has downs and can be quite challenging to understand sometimes. A shout out to Soren (bar manager) and his team. He ran a well oiled team under intense pressure and the girl who ran entertainment single handed! It was a joyous place to be. Very near airport without feeling as though it is on top of you so quick transfers. And great advice from the reception team when required. Of course, I'd swap out the paper cards for a wristband. The 10 euro deposit for towels seemed unnecessary, but hey ho. Plastic / Paper cups could be improved with robust plastic cups that can be re-used, and the daily cocktail available was not always something I wanted / liked. But these are true edge case issues. An exceptional stay. Thank you team

We spent 10 days there early in July and will be gong back. The rooms were clean and reasonably comfortable. All the members of staff we interacted with were pleasant and helpful, we didn't go to the nightly entertainment much but what we did see was well put together. The food was some of the best we have had in a multitude of 4 star hotels we have stayed in. Although we had no problems with sunbeds but there did seem to a shortage mid morning, it was good to see a member of hotel staff go around and clear long term but not used towels from beds. The location of the hotel was OK close to the beach and a few shops and supermarket.

Fabulous hotel. We’re here at the moment and really enjoying it. First time at this hotel. We were upgraded on arrival so that was a bonus, and our apartment is great. The beds are massive and really comfortable, as were the pillows - very important to us!! Nice to have fridge, microwave and tea/coffee making equipment. Lovely power shower. Apartment spacious with a massive terrace - table & chairs & 2 sunbeds. Everywhere and everything is spotless. Pool area is great - I like that the sunbeds have plenty of space between them. There are also sofas along the back in the shade. Great access to beach area through the back gate. There is a book swap library with a nice quiet seating area. Great lounge - the seats are so comfortable, and entertainment from 9 pm every evening. The hotel staff, without exception, are so friendly, efficient and accommodating.. Dining room is good with plenty of choice, and I like that you can eat outside as well. We’ve been coming to this resort for over 25 years and this is the best place we’ve stayed.

This is our second stay here, came last January and although there has been improvements, not in all areas and cleaning standards have dropped. Firstly the good bits: Pool area and pool bar are beautiful, spacious and clean having recently been refurbished. Staff are very friendly and helpful. Communal areas clean and fresh. Location perfect. The not so good bits: We were allocated a room with disabled facilities firstly , which on the face of it seemed roomy and bright, however the shower/ wet room flooded on the first night, all into room and corridor, the lovely reception lady was helpful with towels to mop up, but the problem was lack of cleaning the plug hole was full of black hair which I had to remove in order to solve the problem.The room had no table or chairs no where to sit and have a drink or snack, no towel rail to air towels, a light in the bathroom on a sensor that went in and stayed on forever it seems. The next morning we moved rooms and the drains smelled, the plug in the bath didn’t drain away and was rusty, the hand rail on the wall was rusty, the shower curtain had seen better days and towels were threadbare. The room was cleaned once which we knew but it was a quick clean as the floor was still dusty and one of the bedsheets had a hole in it.The lampshades above the bed had an inch of dust on them I never felt clean at all , such a shame as the pool area and the rest are good .I know it’s 2 star but needs some attention and upkeep.