Nancy M
October 28, 2024
This is a quality property located on the side of a mountain overlooking the town of Punakha far below. With stunning views and ethereal quietude it is truly a place to find serenity. They offer spa services that include massage, sauna and steam. The food is marginal, but the wait staff, particularly Kharga and Karma, were extremely personable. Unfortunately after we left the property, our guide received a call from the property saying we owed them money for one of our lunches. Two issues were at odds here: 1. why was this not caught before we left, and 2. They had screwed up our lunch order by serving a ham and cheese sandwich with no ham (?), and fried rice served with garlic which they knew my husband was allergic to. Our poor guide ended up in the middle of a storm that the hotel could have handled much more professionally if they had communicated internally. This soured us on the property unfortunately