Sunshine14219592027
December 19, 2024
This was one of the most relaxing trips ever. The service was impeccable, from the moment we stepped off the plane we were greeted by VIP service that whisked us through immigration via a lounge, and we were at the hotel within 15-20 min of getting off the plane. Our primary concierge Winifer was outstanding and went above and beyond several times to get the hot tub temp adjusted, and to surprise us with champagne and balloons in our room for our anniversary. Everyone at the hotel had the most pleasant attitude and were constantly trying to be helpful but not intruding. Jojo was a superb help at the beach bar and offered many great food options that weren’t always on the menu, such as fried snapper (AMAZING) and salt-baked mahi mahi. And finally the room and grounds were impeccable, it felt like we had the resort to ourselves most the time, and we enjoyed long bike rides, many dips in the pool, long walks on the beach, and a trip to the ecological park next door. We were in heaven!