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Location3.9
Amenities3.8
Service4.0
Cleanliness3.9
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Positive reviews(213)
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Would stay again(9)
Negative reviews(47)
Moonlover
Special Queen Room
Stayed in авг. 2024 г.
Family
6 review
1.5/5
Posted on 18 авг. 2024 г.
We chose to stay in this hotel only because it was close to the railway station. We stayed there for a night and definitely couldn’t stand staying there longer. Entrance ramp is not suitable for luggages. Telephone in the room doesn’t work so only way to communicate with the front desk was to go downstairs and talk to them. When I told the employee at the front desk about the issue he looked at me and continued his job as if it’s not a problem. The room smells terrible and bathroom is very old. I even did not take a shower.
Response from Property: Dear Guest,Thank you for taking the time to share your experience at our hotel. We sincerely apologize for the inconvenience and dissatisfaction you encountered during your stay. We understand that your expectations were not met, and we deeply regret that.Firstly, regarding the entrance ramp not being suitable for luggage, we apologize for any difficulty this caused you. We will look into improving this area to make it more accessible and convenient for our guests.Secondly, we are very sorry to hear that the telephone in your room did not work. We understand how frustrating this must have been, especially when it limited your ability to communicate with the front desk. We will immediately investigate this issue and ensure that all room telephones are functional.Your feedback about the indifferent response from the front desk employee is taken very seriously. We expect our staff to treat every guest with respect and empathy, and we will address this matter with the team member involved. We will also reinforce our training programs to ensure that all employees are equipped to handle guest concerns and complaints effectively.Furthermore, we are deeply sorry to hear that the room had a terrible odor and that the bathroom was in poor condition. A clean and comfortable environment is our top priority, and we will take immediate steps to address these issues. We will conduct a thorough cleaning and inspection of the room and bathroom, and make any necessary repairs or replacements to ensure they meet our high standards.We truly regret that your stay was not pleasant, and we want to make it right. As a gesture of our commitment to improving your experience, we would like to offer you a complimentary stay at our hotel on your next visit, along with any other compensation that you find acceptable.Thank you again for your honesty and for giving us the opportunity to make things better. We hope to welcome you back in the future and provide you with a much-improved experience.
ali_00
2-bed Room
Stayed in апр. 2024 г.
Travel with friends
5 review
2.7/5
Posted on 15 апр. 2024 г.
The hotel Not that bad
Response from Property: We are very sorry for the bad stay experience you have had. We hereby express our deepest apologies. Our hotel is [close to Taidong Pedestrian Street] and [Yingkou Road Beer House], and the hotel [provides free mineral water], [free parking], [free car wash card] and other services. The hotel insists on [sweeping each room after each guest] and [changing each linen after each guest], so that you can stay at ease, at ease and comfortably. We apologize to you again and wish you a happy life!
Guest User
Cozy 3-bed Room
Stayed in мая 2024 г.
Travel with friends
1 review
5.0/5
Outstanding
Posted on 19 мая 2024 г.
It was a great experience to stay in this hotel, the facilities were good and enough, the staff was warm and friendly. As a foreign tourist we had a great experience with my friends at this hotel.
Response from Property: 非常感謝您對我們酒店的好評,我們酒店【臨近台東步行街】與【營口路啤酒屋】,並且酒店擁有【免費停車】、【免費洗車卡】等服務。酒店堅持房間【一客一掃】,布草堅持【一客一換】,讓您住的放心、安心、舒心。我們會再接再厲不辜負您的肯定,期待下次與您相聚
MaryVentures
Special Queen Room
Stayed in мая 2024 г.
Couples
28 review
4.2/5
Very Good
Posted on 21 июня 2024 г.
Quite decent place to stay for a short trip but if you are looking for a place to stay longer, I would recommend otherwise. Hotel facilities were a bit outdated but neat eanough. Staff were easy to talk to as well. Quite close to the subway and easy access for didi and taxis.
Response from Property: 非常感謝您對我們酒店的好評,我們酒店【臨近台東步行街】與【營口路啤酒屋】,並且酒店擁有【免費停車】、【免費洗車卡】等服務。酒店堅持房間【一客一掃】,布草堅持【一客一換】,讓您住的放心、安心、舒心。我們會再接再厲不辜負您的肯定,期待下次與您相聚
BARIS
Cozy 3-bed Room
Stayed in июля 2023 г.
Family
1 review
1.5/5
Posted on 28 июля 2023 г.
Hotel is old. Corridors are dirty. Room cleanliness is just below borderline. If you don’t care, you can accept. We had several luggage and hardly carried. . The person who welcome us didn’t help even with just a little bag. While we carried the bags, he just walked near us freely.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. In terms of service, we are deeply sorry and we will strengthen staff training and improve service quality. We promise to be more proactive in solving our guests' problems and needs and provide them with a better service experience. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Special Queen Room
Stayed in июля 2023 г.
Other
2 review
4.0/5
Very Good
Posted on 29 июля 2023 г.
too many renovations going on right now.. and the hallways could be cleaner!
Response from Property: Hello dear guest! Thank you for your five-star review! There are always people in every city who have a reason to miss you, every season has scenery that makes it difficult for us to leave, and every hotel has its sweet and warm memories. I hope World Hostel will be the warmest and unique one in your memories! Hope to have the opportunity to see you next time!
Anna22
Special Queen Room
Stayed in июня 2024 г.
Couples
37 review
4.2/5
Very Good
Posted on 31 июля 2024 г.
Nice one
Response from Property: 非常感謝您對我們酒店的好評,我們酒店【臨近台東步行街】與【營口路啤酒屋】,並且酒店擁有【免費停車】、【免費洗車卡】等服務。酒店堅持房間【一客一掃】,布草堅持【一客一換】,讓您住的放心、安心、舒心。我們會再接再厲不辜負您的肯定,期待下次與您相聚
Usman (乌斯曼)
Special Queen Room
Stayed in мая 2023 г.
Booked for others
3 review
1.5/5
Posted on 28 мая 2023 г.
Hotel wasn’t that clean
Response from Property: Dear customer, I am very sorry that your stay did not meet your satisfaction. We would like to express our deep self-reflection. If you have any questions during your stay in this store, you can call the front desk as soon as possible, and our staff will solve it for you as soon as possible. Sorry again, wish you a happy life!
Guest User
2-bed Room
Stayed in окт. 2024 г.
Family
1 review
5.0/5
Outstanding
Posted on 5 окт. 2024 г.
The hotel is very close to Taitung and Yingkou Road Seafood Market, and it is convenient to go anywhere. Free parking. The boss saw that we were a family and upgraded us to a family room for free. Very satisfied.
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的好評,我們酒店【臨近台東步行街】與【營口路啤酒屋】,並且酒店擁有【免費停車】、【免費洗車卡】等服務。酒店堅持房間【一客一掃】,布草堅持【一客一換】,讓您住的放心、安心、舒心。我們會再接再厲不辜負您的肯定,期待下次與您相聚
Guest User
2-bed Room
Stayed in июля 2024 г.
Couples
1 review
5.0/5
Outstanding
Posted on 2 авг. 2024 г.
It is right next to Taidong Pedestrian Street, so it is very convenient for shopping and eating. The price is surprisingly affordable and the cost performance is great. Although the room is not luxurious, it is clean and tidy, and it is very comfortable to live in. The network is fast, and the bathroom supplies are clean and hygienic, and disposable ones are very safe to use. The location is excellent, it doesn't take long to walk to the pedestrian street, and the subway entrance is also close, so it is very convenient to travel. In short, the price, service, and hygiene are all satisfactory. Next time my friends come to Qingdao, this place will definitely be my first choice. I sincerely recommend it to everyone, and it deserves a thumbs up!
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. Our hotel is close to Taidong Pedestrian Street and Yingkou Road Beer House, and the hotel has services such as free parking and free car wash cards. The hotel insists on cleaning the rooms for each guest and changing the linens for each guest, so that you can stay at ease, at ease and comfortably. We will continue to work hard to live up to your affirmation and look forward to meeting you next time
Guest User
Special Queen Room
Stayed in июля 2024 г.
Couples
1 review
5.0/5
Outstanding
Posted on 2 авг. 2024 г.
The subway station is just a few steps away, and the transportation is very convenient. The front desk lady is full of smiles and the service is super considerate. She answers whatever you ask and is very patient. It is only a ten-minute walk from Taitung Pedestrian Street, where you can eat, drink and have fun. You can walk there at night for snacks and shopping. The room is clean and tidy, and it is very comfortable to live in. If you come to Taitung, you can't go wrong by choosing this hotel. It is affordable and convenient. I highly recommend it!
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. Our hotel is close to Taidong Pedestrian Street and Yingkou Road Beer House, and the hotel has services such as free parking and free car wash cards. The hotel insists on cleaning the rooms for each guest and changing the linens for each guest, so that you can stay at ease, at ease and comfortably. We will continue to work hard to live up to your affirmation and look forward to meeting you next time
Guest User
Special Queen Room
Stayed in июля 2024 г.
Family
1 review
5.0/5
Outstanding
Posted on 31 июля 2024 г.
The location is super good, close to Taidong Pedestrian Street and Yingkou Road Seafood Street, which can be reached on foot. The bus at the door takes 10 minutes to the trestle. Metro Line 4 is about 800 meters away from the hotel, which is very convenient to Laoshan and shopping. The room is very clean. Although it is not luxurious, it is very comfortable. The waiter is very enthusiastic and the boss also took the initiative to greet us. He introduced the characteristics of Qingdao to us like an old friend. He is worthy of being a hospitable Shandong person. There is also free parking at the door, which is really convenient and worth recommending. He also gave gas coupons. It is worth it this time
Original TextTranslated by Google
6/7
Response from Property: Thank you very much for your good comments on our hotel. Our hotel is close to Taidong Pedestrian Street and Yingkou Road Beer House, and the hotel has services such as free parking and free car wash cards. The hotel insists on cleaning the rooms for each guest and changing the linens for each guest, so that you can stay at ease, at ease and comfortably. We will continue to work hard to live up to your affirmation and look forward to meeting you next time
Anonymous User
Special Queen Room
Stayed in июля 2024 г.
Travel with friends
1 review
5.0/5
Outstanding
Posted on 31 июля 2024 г.
It's near Taitung. The room is clean and tidy. We booked a 1.5 bed. They saw that we were two people and upgraded us to a 1.8 big bed at the front desk. Thank you very much for the comfortable and safe stay. The front desk service is good and the transportation is convenient. It's very close to Taitung at night. It only takes about 10 minutes. I will definitely stay at his place next time I come to Qingdao. I really recommend it. I strongly recommend it
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. Our hotel is close to Taidong Pedestrian Street and Yingkou Road Beer House, and the hotel has services such as free parking and free car wash cards. The hotel insists on cleaning the rooms for each guest and changing the linens for each guest, so that you can stay at ease, at ease and comfortably. We will continue to work hard to live up to your affirmation and look forward to meeting you next time
Guest User
Special Queen Room
Stayed in июля 2024 г.
Travel with friends
1 review
5.0/5
Outstanding
Posted on 31 июля 2024 г.
The equipment is complete and easy to use. The environment is very good, and people feel relaxed once they settle down. The staff is as enthusiastic as old friends, and the service is very considerate. The room is very clean, and the stay is very comfortable. There is a parking space at the door, which is very convenient. If there is any small problem, they will solve it immediately. The efficiency is very good. The most important thing is that it is very close to Taidong Pedestrian Street, which is very convenient for eating, drinking and having fun. I will definitely choose this store next time I come to Qingdao.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. Our hotel is close to Taidong Pedestrian Street and Yingkou Road Beer House, and the hotel has services such as free parking and free car wash cards. The hotel insists on cleaning the rooms for each guest and changing the linens for each guest, so that you can stay at ease, at ease and comfortably. We will continue to work hard to live up to your affirmation and look forward to meeting you next time
Anonymous User
2-bed Room
Stayed in июля 2024 г.
Family
1 review
0.5/5
Posted on 16 июля 2024 г.
The pictures speak for themselves. The shampoo in the bathroom has been separated into water and oil. It's my first time staying in a hotel that doesn't even have mineral water. I have to buy it in the lobby. It costs 252 yuan a night. Friends who want to stay here can come.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,首先,對於您在我們酒店的住宿體驗未能滿足您的期望,我們深感抱歉。關於洗髮水水油分離的問題,我們非常抱歉給您帶來了不便。我們明白,一個乾淨、整潔且提供高品質用品的住宿環境是賓客選擇我們的基本要求。我們立即對客房內的所有洗漱用品進行檢查和更換,確保每一位賓客都能使用到新鮮、安全的用品。對於您提到的酒店沒有提供礦泉水的問題,我們同樣深感抱歉。已經立即補充客房內的礦泉水,並確保客房內始終配備充足,以滿足賓客的需求。同時,我們也將加強對客房用品的日常管理和檢查,防止類似情況再次發生。關於您提到的住宿費用問題,我們理解您對於價格的關注。我們將認真審視我們的定價策略,確保我們的服務質量和價格之間保持合理的平衡。通過圖片向我們直觀地反映了問題。您的反饋對我們至關重要,它將幫助我們不斷改進和提升服務質量。我們酒店【臨近台東步行街】與【營口路啤酒屋】,並且酒店擁有【免費停車】等服務。酒店堅持房間【一客一掃】,布草堅持【一客一換】,再次對您在住宿期間遇到的不便表示誠摯的歉意,並衷心感謝您對我們的寶貴意見。我們將不斷努力提升服務質量,確保每一位賓客都能享受到優質的住宿體驗。